Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel
About this hotel
Hotel with free breakfast, near Chesapeake Square Mall An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Map of Chesapeake, VA
Hotel in Chesapeake, VA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
3.7/5.0
Good(646 Reviews)
4.0
Comfy bed and exceptionally friendly staff. The main reason i chose this hotel was because it was advertised to have a spa tub, but it unfortunately does not.
5.0
Very nice place would definitely stay again in the future
4.0
It was an older facility but was comfortable.
Good location. Friendly staff and complementary breakfast was great! My husband and I wanted a little getaway for the weekend. I would definitely stay at this here again.
4.0
The stay overall was good. The room was clean and comfortable. Room service was friendly and efficient. My only issue was the front desk. The attendants were inattentive. I stood at the front desk for 15 minutes waiting and calling out "Hello". After hearing the young lady moving in the back. I had to step into the room to ask to be checked out
10.0
I stayed a week for business. Staff was extremely friendly and helpful. Breakfast was great! Close to major shopping centers and restaurants. Would definitely return.
10.0
All good
8.0
I only have 2 small things that weren't quite right...there was a small spot of mold in the shower & the bathroom sink drained VERY slowly. Other than that I had a very nice stay. ALL of the staff were awesome!
5.0
CLEANESS
1.0
I did not stay in the room i left and i could not get refunded i was refused a refund and a receipt
5.0
Everything was really clean, room was spacious enough. Comfortable bed and pillows.
2.0
False advertisement one of the main reasons I booked this hotel was for the hot tub. Then find out there isn't a hot tub. Breakfast was nasty. Bed was comfortable shower was nice.
2.0
We arrived at 3:30pm (check in is supposed to be at 3:00pm) and our room wasn't available. We had to wait until 3:40pm to check into another room. Ceiling paint in bathroom was peeling and ceiling above shower head was discolored and moldy. Disgusting! Informed front desk and she stated she would have someone check it out. We went to dinner and came back and there was no one at the front desk.
3.0
Does not have a working hot tub or jetted bath tubs as advertised. That was the main reason for me to choose this property and was dissappointed after checking in.
3.0
The breakfast was good
3.0
Some of the staff were extremely rude and inconsiderate. They also acted as though having 1 towel for a 4 day stay was acceptable. Definitely won’t be staying here again.
4.0
Nice property,safe and clean, the breakfast is very good!
4.0
The hotel was perfect for my one night stay. The bathroom ceiling had some cracks like their was previous water leak but I didn’t experience that during my stay. The room was spacious and clean. My only issue was that I was told that breakfast was served from 6am-9:30am in the morning. When I came down for breakfast at 9am the food was gone and I was told the kitchen will not provide anymore food. I selected this property because they served breakfast. This was disappointing.
2.0
Room was comfortable and clean, but wall-mounted toilet paper roll holder was missing and shower water temperature was warm, but not hot. Lamp needs to be added to the in-room coffee/microwave area. Very dark without an overhead ceiling light fixture. Breakfast choices were very adequate, but TV was blaring loud on a polically-oriented station and very annoying. Indoor pool was clean, but overhead lighting needs to be improved and underwater pool lights weren’t on at all. Overall, the stay was a little disappointing considering the price.
5.0
The lady who checked us in was very helpful and really helped us during our difficult time...thank you to her for making us feel welcome from new york
1.0
I checked in on thursday night i was exhausted. My sheets were filthy. I had them change my sheets Friday and when I checked then I found possible
Bed bugs I also found out they charged me twice on my card. 160 dollars a night disgusting hotel. The hotel stinks 5th floor was smelling of mildew.
The people across from me also had to change rooms there room flooded. They never offered me a change of rooms. The bed had blood stains on it they covered it with mattress
Topper. It should have been disposed of. .
I slept on the couch and checked out early. Fighting them for refund now. They were rude to me and also refused to give me paperwork upon checkout. They called me a Karen when I complained. I had to also get my key cards reactivated twice could not get in room. They do not answer there phones snd poorly stsffed st night. Tertible customer service. DO NOT STAY HERE.
1.0
Absolutely horrible! Was woken at 12:30am to report to the desk. Had to get ahold of my wife in bed to confirm the reservation. Had no issues at initial check in. Desk gave my room key to another guest to check in and they reported there was already luggage in the room. Breakfast was not good and the same choices each day.
2.0
My stay was nice and relaxing. I was able to play and enjoy my time with my grandbabies. I also liked that i was able to go down and have breakfast with them the next morning.
1.0
Breakfast was not good. I booked this hotel only because of a good and healthy breakfast. Unfortunately, there weren't any food items for the customers who are health conscious. There were no fruits at all, not even an apple or banana. Hot food was just a joke, only three items with pork and beef, no chicken for people who do not eat red meat. This hotel made me embarrassed in front of my friend's families because I was the one who recommended my friends for a good breakfast and hotel stay. This was my second stay at this hotel. But, I am not going back to this hotel next time. I hope hotel management will improve but damage has been done.
3.0
Room key swipe was inoperable and had to get a new key card every time I returned to my room. Dryer's swipe card also inoperable and staff had to provide their own change for my clothes to dry. All of these simple annoyances could be prevented with upgrades.
5.0
Staff was wonderful and very polite.
3.0
Spacious double room
Check in takes too long.
1.0
No hand towels, wash cloths. Dirty shower, broken blinds, key card didn’t work, no door latch for security. Staff inattentive, poor customer service, slow check in, slow check out. Camper trailer parked in parking lot, it stunk.
3.0
Everything was good, but the attendant that was working on 6/7/2023 was very rude to me. I swiped my card and it showed the money was taken out and she kept saying it didn’t go through. She didn’t try to hear me out or anything. She kept telling me I could cancel if I wanted to, after it showed them taking my money. Very rude and she needs to be retrained. Absolutely no customer service skills.
I usually don’t write reviews but I had to let someone know about this!
2.0
While the room was immaculate, it required 3 separate inquiries on 3 seperate days to tell us an item I know my daughter forgot never turned up, though with the attitude given when I finally got an answer, I find it doubtful if the front desk even asked housekeeping.
Finally time at the hotel pool was cut short, because of other hotel occupants who were both loud and smoking pot at the opened outside entrance to the pool. Hotel staff never came to check on any of the commotion. Not a good environment for someone with small children. Better to pay the few extra bucks for nicer area.
5.0
I had a wonderful stay.
4.0
Like that it is pretty private area not right on the highway or such road. Not like the duck stuff all over. the bed and bath and breakfast was very good.
pleases with the staff. Very Enjoy the good part of the stay.
2.0
We just stayed for one night as part of a longer trip. The staff were not very friendly and the room was lacking some amenities. Overall, it just wasn't the quality that we expect from Holiday Inn.
5.0
Friendly staff, somewhat walkable.
3.0
We enjoyed our stay. Facility in a very nice location. Everything clean and well maintained. Staff were all pleasant. Breakfast nice.
3.0
The room was outdated. The ceiling in the bathroom looks like it was about to fall apart. You can see the water damaged from the room above in the living space, right over the bed. Overall, the room was a 4 out of 10.
4.0
Excellent
1.0
I requested room service to clean the room and they NEVER did. No one was at the front desk when I went to checkout.
3.0
only issue was the shower door was broken on one side but still usable with the other door.
3.0
toilet was super low and position of toilet paper required a back contortion. Towels seemed very skimpy as compared to previous visits. Staff was helpful and location is convenient
2.0
I let the receptionist with a short list of things, such as: the bathroom si k didn’t drain very well, the fan in bathrooms was high whiney sound, the remote didn’t work. I forgot to tell her the heat didn't work at all, it was a chilly stay.
FAQs
How much does this hotel cost compared to others in Chesapeake?
The average price for a rental in Chesapeake is $120 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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