Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
Laundry room is included in stay
2 / 10
Three Room Assignments and Repeated Cleanliness Concerns
I booked Riviera Oaks Resort by CoolVacay for my family, expecting accommodations consistent with the property’s online presentation.
Unfortunately, the experience was disappointing.
Our first room had a noticeable cigarette-smoke odor. After relocating, we encountered additional issues, including an unpleasant smell, spiders, cobwebs, and bathroom areas with visible staining and buildup.
We were moved a second time, but even the third room had cleanliness concerns. I photographed debris and what appeared to be accumulated hair-like material near the bathroom window.
Changing rooms twice while traveling with three children was disruptive and inconvenient. Guests should not need multiple room changes to obtain properly cleaned accommodations.
I raised these concerns with management and provided an opportunity to address them. The resort acknowledged the cleanliness problems and room changes through the Hotels.com messaging system. Management declined my request for a complimentary replacement stay but offered a 15% discount on the nightly rate of my current stay.
I appreciate the acknowledgment, but I do not consider the response sufficient to address the repeated problems.
I also experienced difficulty obtaining written documentation of security-deposit authorizations processed separately by the property.
The setting has potential, but my family’s experience did not meet reasonable expectations for cleanliness,
3 / 10
The room was clean, however there were little ants everywhere in the bathroom (on the floor, tub, sink,etc.) some were dead some alive. Not sure why so many tiny ants in the bathroom only. Pricing is very affordable for the amount of space you get including the kitchen. The only issue with the kitchen is that there wasn’t enough cooking pots/pan. One big pan and one medium saucepan and a huge pot. Room was huge and overall the unit was very clean except the ants. I would consider staying here again.
1 / 10
Disgusting. Dead ? Roach looking thing. Splatters of blood or other red liquids on walls. Living spiders in every room. Broken toilet, mold and mildew present. ALGAE growing on toliet.
Was a great value for the stay. Pool was nice think it was 5 feet deep max so it worked out for my kids pretty well.We liked our room setup as it had two rooms. It does have a laundry mat on site. Trash was easy enough wish the room had a larger trash can but taking it to the larger trash cans wasn't a huge deal. Staff was real nice, parking was tough in my unit area but they worked with me and got me taken care of. Wish it had tvs that had apps would have made it easier for my kids to watch stuff but they did have satellite or cable so my kids eventually found stuff to watch.
10 / 10Outstanding·Aug 2026
Our room was a little dated but it was a wonderful experience and an absolutely beautiful property!
5 / 10·Oct 2026
The room was very clean with a fully functional kitchen, a well appointed living room and a large screen tv.
While you're here, you can enjoy all the comforts of home and more, including a sauna and a refrigerator, as well as free WiFi and a TV. Other amenities include laundry facilities, towels, a DVD player, and kitchenware and utensils.
Amenities
Free Parking
Air conditioning
Pool
Non-smoking
Gym
TV
Heating
Coffee/tea maker
Refrigerator
Spa
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Microwave
Patio
Kitchenware
Laundry services
Sauna
Fireplace
Bath or shower
Outdoor Cooking
Ironing facilities
Free toiletries
Towels
Linens
Hairdryer
Fire extinguisher
Tennis court
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Riviera Oaks Resort by Coolvacay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Riviera Oaks Resort by Coolvacay. Enjoy the water!
Is Riviera Oaks Resort by Coolvacay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riviera Oaks Resort by Coolvacay?
We found 28 amenities for this rental. This includes free parking, air conditioning, pool, non-smoking, and gym.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a refrigerator, as well as free WiFi and a TV. Other amenities include laundry facilities, towels, a DVD player, and kitchenware and utensils.
Amenities
Free Parking
Air conditioning
Pool
Non-smoking
Gym
TV
Heating
Coffee/tea maker
Refrigerator
Spa
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Microwave
Patio
Kitchenware
Laundry services
Sauna
Fireplace
Bath or shower
Outdoor Cooking
Ironing facilities
Free toiletries
Towels
Linens
Hairdryer
Fire extinguisher
Tennis court
Map of Ramona, CA
Ratings and reviews
9.6 / 10
Outstanding(1,114 Ratings)
10 / 10Outstanding·Aug 2026
Always enjoy the day when I’m there
10 / 10Outstanding·Aug 2026
Was a great value for the stay. Pool was nice think it was 5 feet deep max so it worked out for my kids pretty well.We liked our room setup as it had two rooms. It does have a laundry mat on site. Trash was easy enough wish the room had a larger trash can but taking it to the larger trash cans wasn't a huge deal. Staff was real nice, parking was tough in my unit area but they worked with me and got me taken care of. Wish it had tvs that had apps would have made it easier for my kids to watch stuff but they did have satellite or cable so my kids eventually found stuff to watch.
10 / 10Outstanding·Aug 2026
Our room was a little dated but it was a wonderful experience and an absolutely beautiful property!
5 / 10·Oct 2026
The room was very clean with a fully functional kitchen, a well appointed living room and a large screen tv.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Ramona, CA
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a refrigerator, as well as free WiFi and a TV. Other amenities include laundry facilities, towels, a DVD player, and kitchenware and utensils.
Amenities
Free Parking
Air conditioning
Pool
Non-smoking
Gym
TV
Heating
Coffee/tea maker
Refrigerator
Spa
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Microwave
Patio
Kitchenware
Laundry services
Sauna
Fireplace
Bath or shower
Outdoor Cooking
Ironing facilities
Free toiletries
Towels
Linens
Hairdryer
Fire extinguisher
Tennis court
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Riviera Oaks Resort by Coolvacay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Riviera Oaks Resort by Coolvacay. Enjoy the water!
Is Riviera Oaks Resort by Coolvacay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riviera Oaks Resort by Coolvacay?
We found 28 amenities for this rental. This includes free parking, air conditioning, pool, non-smoking, and gym.
Enjoy the best of Ramona in our Apartment, Riviera Oaks Resort by Coolvacay. A stunning property with amenities including Non-smoking, Air conditioning and Outdoor Cooking, and more.
Are you ready to indulge in a relaxing getaway? Our Apartment in Ramona has everything you need for a rejuvenating stay. Treat yourself to Spacious 1BR Villa with Spa, Tennis, Pools & Mountain Views's exceptional amenities, such as Air conditioning, Outdoor Cooking and Dryer.
Experience the best of Ramona with this Apartment available for $167. This property is equipped with amenities including Air conditioning, Outdoor Cooking and Dryer, and more.
Are you ready to indulge in a relaxing getaway? Our Apartment in Ramona has everything you need for a rejuvenating stay. Treat yourself to Harley Davidson Ranch Glampling With Kids Play Zone's exceptional amenities, such as Free Parking, Garden and WiFi/Internet.
Looking to create some memories in Ramona? Look no further than our Apartment, San Diego Country Estates. Enjoy top-rated amenities including Non-smoking, Air conditioning and Outdoor Cooking, and more.
Experience the best of Ramona with this House available for $129. This property is equipped with amenities including Air conditioning, Dryer and Free Parking, and more.