The beds and sheets are amazing!!!

It was good enough to stay one night. But I didn't get a room that was pictured in my reservations. The pool wasn't like in the pictures either. It was New yr eve night but people were using the upstairs of where my room was as a trampoline park till 5am. 🙄 And check in was a long wait due to customers not having what was needed to check in. Looked short staffed for such a busy night. My phone in the room didn’t work so I couldn't call front desk. And sure couldn't get help if I went up there. I wouldn't stay again its not to my taste. I did enjoy my shower and the dove soap they provided.

Paint chipping all over bathroom and walls, super loud until after 3am. Called front desk multiple times and it never was fixed. Spoke with front desk in the morning but no manager was available to speak with.

Everything was good. The front desk was very accommodating and we had a good time. Jetted tub was definitely worth it!

Stayed in a suite that had dirty carpet stains, the cable went out on both TVs and the king bed broken springs. They ran out of clean towels due to not enough staff. The desk rep was very professional and did her best to make any accommodations. Location is very convenient but they need to put a little work in to make it a better place because it has potential.

It is a Family type atmosphere. Two things, they need to consider putting families with more than 2 children in their party on the 1st floor and sound barriers or carpet are necessary for the floor, so that it doesn’t cause distraction to the guest below.

Nice room, pretty clean, mattresses needed help.

Avoid this Holiday Inn Express! If you have any sort of mobility issues (but not quite in need of a roll-in shower), the bathtub is extremely hard to get in to take a shower, and there are no safety bars. Our first room stunk like dirty socks. Called the staff, they came up and said that there was no problem. The next day, asked to be accommodated to a wheelchair accessible room in hopes my mother would be able to actually get in that shower. The only difference is, there were actually safety bars. This room stunk like mold, the paint was chipping off, and the pullout sofa had dead bed bugs on the mattress pad! When the staff came to check it out, they literally shrugged their shoulders and said "I'm sorry about that." We finally were moved to a third room in two days. This one was actually clean and did not smell, but still had an unusable bathtub for my mother. According to the front desk, they only have ONE room with a roll-in shower. Truly a disappointing hotel and a lesson was learned NOT to book through Expedia as they declined to provide any assistance or refund.