Do not stay here! This was the worst hotel stay I have ever had in my 32 years of living and that says a lot considering how many last minute rocky point trips I make. The hotel was filthy. There was a poop stain with flaky poop in the bed the front desk had to give me all new blankets.there was long women’s hair in the “clean” bed. The floor was filthy to the point where my sandals were sticking to the carpet. There were food crumbs all over the floor. The wood box that the bed sits in was filled with dirt and little bugs and to top it off both nights we stayed there was water pouring from our bathroom vent on to the bath room floor. Also the pool was dirty and of course they don’t offer free breakfast even though it’s advertised on their website and through booking.

Dirty very uncomfortable most of all dirty and unprofessional

The staff was very nice and kind. When we arrived the desk clerk was very friendly and she was watching Christian music videos on the lobby tv. I really appreciated that. The facility was adequate. The noise went on most all night. There were questionable clientell coming and going at all hours and a lot of questionable activity outside as well. We did not feel safe or comfortable and left early the next morning. I feel like the positive reviews were less than honest.

Carpets were dirty! Looked like mustard stains! Facilities smelt of weed!

The front desk staff is rude. The hotel had 3 front desk attendants and 1 housekeeper for the rooms. The place itself is in the middle of renovation due to water damage. So the are working on both during the day. The stopped early enough to get a good night's sleep. The room itself is nice. Lots of room. Looks more like a small 1 bedroom apartment, which is great. Bed is super comfy. Room was cleaned well.

Very dirty bad area

SAVE YOUR MONEY AND BOOK ELSEWHERE!! This was the worst hotel i have ever stayed at! I booked it mainly for the indoor jacuzzi and pool and when i got there, it looked like 100 dogs were bathed in them! The elevator took a long time every time to get to and from my room and the lobby (at least 5 minutes). It was also scary looking inside. I couldn't help but wonder if I'd even make it, get stuck in it, or worse, plummet to the floor. I wouldve taken the stairs but my bags were heavy. When i got to the 3rd floor there was trash piled up on top of the trash cans and next to it and it smelled. Upon finding my room, the dog in the next room greeted me with a few loud vicious barks through the door. Then, as i unlocked my door, the very unpleasant smell of i dont even know what, slapped me in the face. The bed had cigarette burns in the comfortor which was a nonsmoking room (they made me sign a waiver saying i wouldnt smoke cigarettes, weed or vape or id be charged a cleaning fee of a few hundred dollars) and the mattress was rock hard. The smoke alarm was covered with a bag. Almost every part of the room needed some type of repair. I had initially complained about the cigarette burns in the bed because i didnt want an extra charge when i didnt do it. The lady "noted it" and that was it. I felt like she really didnt care so i didnt even bring up any of my other complaints, as it was the last available room in my city on a holiday weekend. IT WAS AWFUL!! DONT DO IT!

Person who checked us in was not welcoming. They were remodeling at the time but it didn’t negatively affect our stay. Dish in the microwave was dirty but the room was fairly clean.

This hotel needs renovations, is dirty, it stinks, light fixtures in the room didn’t work, there was no toilet paper and trash can on the bathroom…HORRIBLE!

The hotel is older and has water damage but who doesn’t after all that crazy rain. Room was clean and check in and out was great. Pool was cold but clean, and hot tub was in good order

This hotel needs a lot of work inside, lots of water damage on the ceiling and inside the rooms. It was ok for one night.

The room was advertised as “accessible,” but there was nothing to help with my handicapped father’s needs, such as stability bars or a step in shower. At least half of the light fixtures didn’t work. While the facility has many signs about no smoking, the elevator smelled like smoke and one of the cushions on the couch had a spot that looked like a burned area. The best thing about this property was the staff, which was helpful and friendly.

FLOODED NO Water for 24 hours smell was horrible

The room was dirty and would sit on the couch it was gross and the neighbors wouldn’t be quiet all night with music and the room smelled like cigarettes.

Property showing its age. Light switch in one bedroom did not work. No remote for tv.

We didn't stay at hotel due to the roaches on bed and in restroom. Had to find new accommodations in a different hotel.

Well we found the windows open ,the coffee maker doesn't work and we found some dishes that are Dirty,

Do not have breakfast cleaning women were very rude musty smell in hallways had to clean my own room the 4 days I was here

Front Desk Manager and some of the other stuff were wonderful Tabitha Alicia are always very helpful appreciated the way the hotel helped us out as we have an autistic son not the same goes for some of the guests there some of them are rude and especially did not like that there was a lot of drug use around if that's one thing that hotel could change about and having extra security other than that it's a wonderful hotel with good people working there

Room is close by freeway, but the back of hotel is a sketchy area and gunshots could be heard near by. Rooms where extremely dirty and only one lock on room door. One of the doors had a hole as if someone had punched it.

This was one of the worst hotels I’ve stayed at. It was dirty, has roaches, the smell of marijuana was potent in the room, hallways, parking lot. The smell was pretty much everywhere. This place was a dump. It did not feel safe. We had to buy our own sheets and towels just to lay on because it was that bad. We had to clean our own room before using it to be somewhat comfortable.

It’s a good hotel, maybe it can improve on cleaning it more often, overall it’s good

The room was dirty and only had a trash can in the bathroom. The hole hotel smelled like smoke, and on our last night there, we heard 5 gun shots from across the street

DO NOT BOOK THIS SHABBY RUN DOWN BUG INFESTED, CIGARETTE SMELLING “HOTEL”. As soon as you pull into the parking lot, it’s hard to find the entrance. Trash all over parking lot. Upon entering the hotel there was a musty stench in lobby. The front desk girl was polite in checking us in. There is only one way into the hotel, making bring your things in a hassle. The elevator is disgusting, barley works. Our room was 401, the hallways/ENTIRE hotel smelled of cigarette smoke. Trash overflowing. Our room was no different smelled of smoke, and was not cleaned. The bedding had cigarette burns, curtains blood stained. Carpet not vacuumed. Nothing was wiped down. Found hair on sheets and a flea/tick in the towels. There was poop streak on the bathroom door handle. Writing on the walls and doors. Poorly repaired holes in the doors. And worst of all, on a cold and rainy weekend there was NO HOT WATER TO SHOWER! It is less a hotel and more a section 8 living home. When we called with our complaints, HOTELS.com tried to get us a refund from the hotel, but the hotel declined my refund request. I am strictly a HILTON stay person, but we needed a room last minute for my sons soccer tournament. And there was nothing else available in the area. I read the reviews but didn’t think it would be as terrible as it was… ALL THE REVIEWS ARE TRUE! DO NOT WASTE YOUR TIME OR MONEY ON THIS LOCATION! And SHAME ON HOTELS.COM FOR KEEPING THIS ROACH MOTEL LISTED. It makes HOTELS.COM look bad.

Hotel is very gross and need a good deep clean and lots of maintenance was not cleaned anywhere there is not breakfast like advertised just coffee and juice room were a awesome layout for long stay but need maintenance and cleaned better it’s all out dated overall a 3/10 star

This is supposed to be a smoke free hotel. The room smelled like a train smoker just left. All of the smoke alarms were disconnected and there looked like blood on the curtain in the front room. The bedroom screen had a large tear and what looked like knife marks on the wall. I informed the front desk but nothing..., no room change or anything. If the room did not smell like a smoker's den and the curtains were clean, then the room would have been awesome.

The property shows it’s wear and tear, but the bed was comfortable with memory foam. Over all I’d stay hear again for the bed. The continental breakfast is a joke, so unless you like packaged danishes and coffee plan on going out to get something edible.

In my opinion, this hotel is by far one of the best in the area for it's price and the extremely friendly staff!

it had hair everywhere .. blankets was stained

Pleasant stay

The lady at the front was very pleasant and helpful. The building and the rooms are little sketchy. I was drawn to this listing because of the room capacity that it would fit our group, but it is not super clean, a lot of things need repair. I am a little nervous to sleep in the beds. Oh well! I thought I was getting a lucky deal for the night but you get what you pay for. I mean it could worse but it could be better too.

I called 2 days prior and asked if the indoor pool was heated. They told me it is. When I went to go swimming the pool was ice cold. The hot tub was warm but not hot and extremely murky. The whole reason I went to this hotel was for the indoor pool and hot tub!! What a waste of an earned free night, my money to pay the difference in price, my time, my friend's time...