Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel
About this hotel
Located in Phenix City, this lovely hotel for $116 per night is a fantastic choice for your next trip. Hotel with free breakfast, near Columbus Georgia Convention & Trade Center Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Phenix City, AL
Reviews
4.3/5.0
Excellent(671 Reviews)
4.0
The staff was excellent, especially Pam, who worked the breakfast area. I have never seen anyone who enjoyed their work more than her. She sang beautifully while stocking the condiments, and spoke to each of us personally, thanking us for our business.
The hotel was clean and well kept. The only complaint I have is that we could not adjust the temperature in our room because the controls were locked. The thermostat said that it was set on 68 degrees, but it was much hotter than that in our room. It was very difficult to sleep because we were uncomfortably warm. I ended up buying a small fan and setting it on the nightstand to circulate some cooler air. I’ve never stayed in another hotel where we had absolutely no control over the temperature in our room.
2.0
The hotel is very nice and clean. Our room was very nice, clean and comfortable. The staff are very friendly and helpful.
2.0
The hotel front desk person was rude at check in. I called the next morning to see what time breakfast was. The clerk said “it’s printed on the key sleeve” and it’s 7-10am. I said well I don’t have the sleeve. She repeated her self and I just said okay. In the time she took to tell me about the sleeve, she could have just said 7-10am and been done.
5.0
Great staff! Always willing to help you no matter what! I will always stay there when I’m in town
5.0
Perfect
1.0
Staff was great,roaches in the room and a dead cat on the front lawn? Will stay somewhere else next trip!
5.0
Nice hotel clean room friendly staff. We will stay here again.
4.0
Nice place! Goood breakfast
5.0
Very comfortable stay.
5.0
It was a great place to stay.
8.0
Everything we needed for a comfortable stay.
3.0
Rooms are showing age and decline in care.
5.0
Perfect for for my stay, staff was was very friendly and it’s a very nice hotel. Only drawback was there are not many dining options very near.
3.0
I was disappointed in my stay this time. In our bathroom shower. We had standing water while showering. Evidently there’s some issue with the water draining.
5.0
Courtney was very helpful and welcoming!
3.0
The employee that checked me in was absolutely wonderful! Very helpful with answering my questions, offering best places to have food delivered from, etc.
3.0
Greatcplace
5.0
Met the sales manager Shannon, she was awesome. Also the female who runs the breakfast was super frienly and helpful
5.0
Nice
3.0
I think it was over priced If your paying no more than $110 with tax you will find it reasonable, but if your paying more you will find it over priced since the place isn’t the newest or best I wish we would have went with a cheaper option
2.0
The gentleman at the front desk staff not willing to assist us after we had extended our stay the night before. He wanted us to change rooms and we explained the night before we were told we could stay in the same room. He then told us basically to go and find a different hotel which we did.
5.0
Incredibly friendly and helpful staff! Will definitely be back.
5.0
Only been here for few hours, so still got time. Ask again in a few hours
4.0
Staff was friendly. Room was clean.
Hotel was very noisy at night with doors closing hard, Seemed like workmen going out al night to smoke.
5.0
The staff was amazing from check-in to breakfast,a very customer oriented atmosphere. The entire property was very clean, highly recommend, will stay again.
3.0
Noisy area. Needs a deep cleaning.
4.0
Neat and clean. Very friendly and helpful personnel. Pool is a plus. Room was very adequate for our needs.
Access from highway is somewhat convoluted. Somewhat inconvenient to have to go to another floor or the lobby to get ice and/or vending machine.
5.0
Clean and well maintained. Staff courteous and prompt. Very popular. Good breakfast
4.0
Great staff!
2.0
Nice environment friendly staff especially the lady doing the breakfast set up and the one who cleaned up and brought us new towels. We were there for our cousins wedding so it met our needs and it was close to the venue. We would definitely stay again.
5.0
The staff at this facility were outstanding! So helpful and patient! I opened my trunk and jars of bbq sauce fell out and broke all over the parking. The staff immediately came out and cleaned it up for us. They helped my grandchildren with breakfast and were so kind to them ( usually no one wants to talk to them) it was very refreshing. Thank you and I will definitely stay at this facility again. Nancy Garstka
3.0
Great stay! Very nice staff and cleanliness !
4.0
The staff was very pleasant and helpful. The lobby was clean and updated. Breakfast was good. The AC in our room didn’t get very cool and only let you set it down to 68. The hot water in the shower would go up and down in temperature and could hurt someone as it got pretty hot a few times. Otherwise, it was a nice hotel. The room was very clean and spacious.
3.0
The water never got hot in the shower, the shower curtain bar broke & water flooded on the floor, noisier than other visits, breakfast staff dropped platter of omelets on the floor & put the ones that didn’t fall off the platter in the serving dish… yuck! Needless to say, I didn’t eat breakfast at the hotel.
3.0
The nicest property we could find in city. But the location is sketchy at best. There is police car permanently parked out front to deter crime. Front doors lock at 8:45 and you have to be buzzed in because of the crime.
4.0
very clean and we loved that you have Dove products in the bathroom !
3.0
Great stay! Comfy beds, nice nice breakfast. Pam was awesome during breakfast. She kept the place stocked and sang the whole time. Courtney made sure that everyone was safe inside and outside.
5.0
Big, clean, well appointed rooms, convenient location, free parking, breakfast included, excellent staff
4.0
Hotel itself was nice however the location wasnt the best. I booked it on short notice so my fault on that. And although not very far, no restaurants and such nearby.
5.0
The staff was very friendly
FAQs
How much does this hotel cost compared to others in Phenix City?
The average price for a rental in Phenix City is $99 per night. This rental is $17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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