Norfolk Inn Paddington
About this hotel
Located in City of Westminster, this charming hotel for $87 per night is a fantastic choice for your next break. Comfortable London hotel in London City Centre with 24-hour front desk This smoke-free hotel features concierge services, laundry facilities, and a 24-hour front desk. Other amenities include a reception hall. Housekeeping is available on request. Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Amenities
Internet / Wifi
Laundry
Map of City of Westminster
Reviews
2.5/5.0
Average(522 Reviews)
1.0
Don’t stay at this hotel if you need to shower or don’t want to get sick from mild infections (see photos - this was the shower at full power). PS. And there were no towels.
1.0
Hotel smells as you enter. The room was dreadful. Curtains hanging off window. Electrical wires dangling off a 4 way extention lead. Window panes cracked and sellotape over crack. Toilet badly stained. No headboard on bed so pillows could fall down into the alcove behind bed.
1.0
I have to change my room three times . All is full of mould, caused me breathing difficulties, no hot water for two days , very noisy and uncomfortable beds
1.0
COCKROACHES!!! AVOID!!
As soon as I got to my room 2 cockroaches ran across the floor. I had to go and find another hotel as they didn’t have anymore rooms. They refused to give me a refund.
1.0
I've stayed at a number of these budget hotels around Paddington, and you get what you pay for, but this was shocking.
Room1
The toilet hadn't been cleaned or flushed (I took this photo after flushing it). Hole in the wall, no TV, no soap or toiletries. Generally grubby, dirty, dark and miserable.
Asked for a different room and got:
Room 2
Dirty bed sheets as photographed. There was a TV (but it didn't work). And there wasn't a toilet, which I wasn't told about. The window was open when I got there (2 degrees outside perhaps?) then it rattled in the wind when I closed it.
By this point, after a long day of travelling, and first hauling my suitcase down into the basement, and then up to the 3rd or 4th floor I cut my losses and managed a few short hours kip. Pick one of the other ones, you'll thank me.
1.0
The room was old and extremely small. The stairs were thighs and it was an adventure to climb up with our bags.
1.0
Positives - the pillows were comfortable. Thats it!
Negatives - I get that this was cheap but still... the mattress was horrific, the room was cold, the carpet was dirty and worst of all I had to hold my nose and breath through my mouth when using the bathroom to prevent myself from being sick from the smell of stagnant water stuck in the drains
2.0
The ‘hotel’ is in a terrible condition and is very, very dirty! There are smashed windows on the landing, the light didn’t work in my room, the sink was completely blocked and the curtains were hanging off.
Awful experience!
5.0
Good area
1.0
We knew beforehand that the rooms were very small, however not being able to open the bathroom door due to room size and furniture is rediculous. The curtain only covered half the window and physically could not be drawn fully across, not very private on a busy road. As for the bed, whilst clean, the mattress was well past it’s usable life and was lifeless on one side to the extent I nearly rolled out of bed. The bathroom was tiny having been built into one corner of the room. The toilet itself did not look secure and safe to sit on! The only plus points were that the staff were polite and the heating worked (although excessively)
5.0
Very dirty and dusty room, terrible shower. Bed seemed ok at best. Was a cheap option so cant really expect too much.
2.0
Room was clean and all I needed. Access was ok for me, but it was up a significant amount of stairs, which were very narrow.
In the London heat at the time, the room
Heated up very quickly even with window open. Would have been helpful to have a fan, though no where to stand it.
Through the night what sounded like a generator kept starting loudly and being noisy for periods of time. This was quite disturbing.
1.0
Just don't, or you wish to regret for the rest of your life. The bottom low of my last 15 years of traveling. Dirty bathroom with cockroaches, no housekeeping even asked for, internet on and off, and off for one entire day.
2.0
Hotel wanted to take a photocopy of my ID which is not a legal requirement when the guest is a UK citizen as they are only required to keep a record of guests and satisfy themselves they are who they say they are. Showing my passport and drivers licence is more than enough proof of id especially when combined with a card payment in the same name. We had a fairly heated discussion and eventually I wrote my licence number on their registration form but still feel uncomfortable with them having even that information. The TV didn't work and the ensuite bathroom smelt damp and I ended up just sleeping a minimal amount and left at 6.30 am without using the shower as I just wanted to get out of the place.
1.0
No hair-dryer. The basin is not working.
2.0
Wasn’t great at all - paid £70 for a Saturday night so wasn’t expecting a lot but it somehow still managed to disappoint. Asked for £20 if we weren’t able to return the card key - not typical practice
1.0
Hotel was not what I thought. Did not stay night, booked another hotel. The room given was in basement, mouse box in room! Bed mattress was so soft and felt very well used. I would not recommend unless your homeless. Only positive location.
2.0
bad conditions
1.0
Hair found on the bed, carpet was disgusting, toilet was all brown with no brush to clean it, windows were so soiled
Would not pay even 10 £ for that room again but because of the Bst festival everything was fully booked
3.0
They property is VERY conveniently located near Paddington Station. Was easy to go to and from where I needed to via the train station which took about a 5 min walk. The structure itself is a bit outdated (as I expected). Bathroom was clean and hot water was plentiful. Bed/linings were clean. Clean towels. The bathroom was a bit tight. I’m 5’2 and my elbows were hitting either side of the stand up shower. However, can’t complain, it served its purpose for my needs. My only complaint is that the area is loud as there is generally a lot going on and there is a pub at the corner. I heard people ALL night from outside. Almost wish I had some earplugs. No central AC, but was a cool evening. Wasn’t an issue for me. check in/out was quick. If you need to check in early, I would call ahead to check on availability. They did accommodate holding on to my bags until I was a able to check in.
1.0
avoid at all costs
1.0
On arrival we checked in and went to our room, the door was already unlocked and dirty towels over the floor, flies everywhere and dirty bedding and rubbish left in room, clearly had not been cleaned. Informed reception and they replied” wait two minutes and it will be cleaned” I told the receptionist it would take longer than 2mins to clean and asked for another room. Again this was not the cleanest but did have a bed made up. Windows had tape on glass as smashed and walls need paint as dirt and marks throughout, mould in bathroom and stunk of drainage. Also staff not helpful and rude - had no hun in hotel to leave rubbish so left an empty can on the table in the receptionist area due to no hun and the man behind desk said that’s not a bin and I said well where is the bin as there’s non in the room or in here, he said bins are outside being really rude and cocky.
2.0
A terrible place to stay, extremely dirty, broken furniture and absolutely horrible mattress. I asked for a fan since it was 27 degrees to be told that they have no fans. I was given a room in the basement with a window thst opened in a little well with a shed. In order to cool the room, when i decided to open the window, I was shocked and terrified to see coakroches all over the place. This place should be shut down.
2.0
Dirty, bed very noisy it was impossible to sleep. I was not able to stay one more night I booked another hotel for the second night. I wouldn’t recommend at all this hotel. Costly for such a disappointing experience. I don’t know if I’m going to book another hotel with Expedia.
1.0
Window broken, could not close. Room not cleaned rubbish on floor from prior guests. Tap loose. Rubbish bins never emptied during my 3 day visit.
1.0
The staff was very unfriendly and not welcoming at all. Our room had a terrible smell of musty old damp carpets. The room itself was not clean, windows full of bird droppings and the extension lead filthy. But he shower was ok but also dirty with hairs. The toilet had no toilet brush and the seat was broken. No toilet paper on arrival we had to ask for toilet paper. We where woken up at 05:00 by the pigeons in the courtyard. Clearly no effort made to deter them from the area. The room was boiling hot and was located down a very narrow staircase. There was rubbish and stuff left everywhere in the corridors. Worst hotel my friend and I have ever stayed in, and for £340 I would expect at least a clean room.
1.0
When I arrived, there was no curtain on the window. I asked the reception, he said that they will install the curtain tomorrow morning. Since I was suppose to stay only one night, this was not an option. He suggested that I should sleep without a curtain - i cannot change, sunrise is at 4:30 at the moment, so i was suppose to sleep without it.
2.0
Convenient hotel near to Paddington station and walkable to my place of work. I was out all day and night so can’t really judge it. But a tired hotel in need of a makeover.
1.0
The only positive thing about this property was its proximity to the Paddington Station. The service was non-existent.
2.0
Room size was good with decent bed. General cleanliness not so strong. No towels was a strange policy when you have an en-suite but no floor towels!
3.0
Staff very nice
1.0
Had to move room as toilet not working in original room. 2nd room filthy, had to stand on towels in the bathroom as floor looked like it had never been cleaned, same as carpeted area in main room. Bed side lamps on opposite wall had wire to operate as damaged and hanging off wall. Dangerous
3.0
Was ok but no toilet was in the room
1.0
Room was not cleaned or mopped or anything. Floor was sticky and muddy. Bathroom stained. Strong foul smell, curtains falling from rails and just so disgusting overall
4.0
Read the reviews. I liked the service from the staff. There are no lifts. Two nights and no complaints. I got what I expected and it was actually better than my expectations. Would recommend it.
2.0
Bed was very noisy and slightest move made it sound like shaking, shower room wasn’t fully clean and noise from drunk tourists outside came through the window
1.0
The only positive thing of this property is the location. Other than that, staying at this hotel is utterly unpleasant. The bedroom carpet was disgusting, very dirty and full of stains. The curtains were broken. The heating was so strong that it was suffocating. The bathroom and shower were also not very clean.The room and bathroom are extremely small. The structure in general is very old with broken curtains and mirror in the room. The reception area smelled fine but the rest of common areas smelled bad. This is not the service level expected from a 3-star hotel.
1.0
was told we will have a bathroom with toilet and shower inside the room but instead when we got there the toilet was separate in the hallway with other rooms, in the morning the radiator turned on and was spitting out boiling water next to the bed, very unsafe not happy at all
1.0
On arrival found the hotel was beeing decorated, smell of paint in air uncomfortable. My bedroom window could not be opened as it was painted shut, however the carpet was brand new and clean. Only other groan was that there was remote for TV so had to manually change and turn off, which if you were shorter than 5.3 ft could be a problem as TV was mounted high on bracket. Thankfully only stayed on night so just about acceptable acceptable.
1.0
Well it was cheap, my order said it was a twin bed but was given a single, tried to explain to the receptionist but he told me to take it up with hotels.com. Did not seem to grasp it was a single room with a twin bed. Gave up trying to explain. The room itself was clean but the bed was old and made a noise everytime i made a slight move so not the best sleep and there was also no toilet in the room, found out later it was in the hall way, not ideal. Pro's its close two Paddington Station. Noticed the next day I had reserved the same hotel for the last day of the season. Cancelled the reservation on the train home.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $188 per night. This rental is $101 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Norfolk Inn Paddington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Norfolk Inn Paddington pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Norfolk Inn Paddington?
We found 2 amenities for this rental. This includes internet / wifi, and laundry.
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