Stanley House
About this hotel
Hotel with 24-hour front desk, near Buckingham Palace This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and multilingual staff. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Housekeeping is not available. Stanley House offers 40 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This London hotel provides complimentary wireless Internet access.
Amenities
Internet / Wifi
Map of City of Westminster
Hotel in City of Westminster
Reasons to book
Includes essentialsInternet / Wifi and more
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Reviews
3.2/5.0
Average(1,004 Reviews)
3.0
It was fine for a short stay with minimum time spent in the room. The room itself was a little shabby but the beds were comfy
Managed to eek out some hot water from the shower eventually. Did make it down to breakfast one morning and it was fine.
Great location. A fine example of you get what you paid for. No major issues to report.
2.0
Perhaps should have known (given price) or more research but don't expect too much. Very dated and basic. That said, staff were polite and helpful, wifi worked and room was quiet.
6.0
Perfect place from which you can explore Londen.
People were very kind and helpful. The breakfast is a nice bonus. The hotel is old and the beds are simple. Its a budget hotel but perfect for a one night stay.
2.0
poor hygiene, good location
4.0
Very small room, but very clean and had everything I needed.
2.0
Old and run-down, but kept clean. The bed was comfortable. Breakfast (eggs and beans) is included.
2.0
The room was so small and very damaged, walls, ceiling, old damaged furniture shower room barely fit for one regular size person, very small.
Nice people attending, left an belonging on reception area, when I come back it was gone and no one new about it.
4.0
You get what you pay for - the location is really good, the staff is friendly and the breakfest is allright
1.0
Left waiting on arrival for check in, confirmed the desk was 24hour and was told it was. Got back late and nobody at the desk to let us in. Luckily the poor security of the hotel meant you could easily overcome the magnetic lock on the front door. Got up to the room and wanted a shower, no towel in one of the rooms, luckily a friend in another room had a spare so my other half and I had to share a towel so we would have a shower. After our shower we got into bed and I can honestly say I’ve never been more uncomfortable in a bed before. The springs were almost hanging out. Couple that with the fact I could here anything that happened on the floor above us. The single plug socket in the room, the dirty carpets, half the handles on the odd, chipped and generally broken furniture were missing, the bathroom so small a child would struggle to fit inside and the fact that the whole room felt like it was suffering from subsidence, I would suggest paying a bit extra elsewhere and not living like an Albanian prisoner for the time of your stay.
1.0
It was cheap i give it that but the bathtub falling apart, the walls dirty, fungus on showercurtain. Dust in the vents. No hairdryer as mentioned on the list, the drinkdispenser in the hall was empty of water and the people were not very friendly.
3.0
Bathroom very small
1.0
Doesn't look like anything has been updated in the past 50 years. Everything looks and smells terrible. I don't think it was actually unhygienic, but the decor and furnishings exuded a distinct grime-vibe. It would definitely be worth paying an extra £50 not to stay here
1.0
Noicy rooms with second hand woorn funitures and an incomfy bed. Room was really leaning and there were smells from the drainidge in the toilet-cube. Non-English with bad English skills made it difficult to understand them. Breakfest was of poor quality.
1.0
The place is what we expected and paid for so I can not bad mouth to much but the beds was horrible. Really bad. Harder than a blanket on rocks. And the shower was 80-120 degrees of heat only so no showers, it was just small details that would make this hotel worth 20% more. But shower, bed and sinks so you can stay clean.
And the carpeting’s like all over so we get scared to get wall lice. We didn’t get but we undressed and leafy all stuff out for a week before the stuff can enter our house
5.0
Nice staff so pleasant. Would come again. Thank you.
2.0
False advertising. The pictures are much nicer than the actual room we stayed in. The beds were broken. The tiles were cracked. Walls and carpet looked dirty. Smelled a bit weird
2.0
The room is big but old, the bathroom is the smallest and worst that i have ever seen. Will not stay again or recommend.
The breakfast is nice though
3.0
Easy walk to Victoria Station. Rooms were appointed with outdated furnishings not in good condition. Liked the double, 2 twin room option.
2.0
Smell and a bit dirty. No lifts. But room what I get is good view
1.0
Well,
I like to always be as open and honest as I can.
Upon approach to Stanley house hotel it looked ok, entered and there was a musty kind of smell and I presumed that was form the old carpets lining the entrance.. checked in and got our room key, 2nd floor no lift (I’m physically fit so wasn’t an issue) as we made our way up the stairs there was a wardrobe and mattress just stored on the landing, and unused toilet on the approach to the 2nd floor and it was smelly (window open and not surprised although didn’t mask the smell) got to our room (R18) and WOW!
The wallpaper was peeling from the plaster underneath which was coming away from the walls, the ceiling had been damp because even the ceiling was peeling, cracked & lining paper coming away. The beds were filthy, stained & ripped, the shower was NOT, I repeat was not a shower.. It was basically ya mixer kitchen tap with a flow of only 1 setting, not a sprinkle in sight and the smallest space to squeeze in to. If you’re heavy set you’re dammed in my opinion and then there is the sink! The whole tap spun let alone the handle.
I had to approach reception and inform them that the window didn’t have any kind of safety latch at all and that if anything within the room was to be stolen I would be holding the hotel fully accountable, I was informed maintenance would be sort but that didn’t happen.
I must admit the staff were polite, respectful and on 24hrs.
We didn’t even consider attempting the breakfast 😬
3.0
The staff were welcoming and friendly.
4.0
We wanted something close to Victoria Station and it was very good for that. The room was as described. The shower had hot water. The hair dryer was provided. Breakfast was good and hot but would have been nice to have a bit of bacon or sausage with it. There was plenty of toast and tea and coffee. We did find the mattress a bit uncomfortable. All staff were very nice and helpful.
3.0
If you are young and adventurous, this is a convenient place due to its central location. The hotel is very close to important public transportation stations. Also, it is relatively close to Buckingham Palace and the Parliament. However, the property is poorly maintained. This is not a good hotel for the elderly and families with a small children. If you are not picky and willing to tolerate the faulty infrastructure, I can tell you that the location of this hotel is super strategic and you will save money.
1.0
We had a horrible experience with this property: no hot water, no functioning tv, I returned the remote because it didn't work , they never brought another one, when I told them about the hot water. You had to open the sink faucet and when yo got hot water (that never happened) you had to open the shower knob, no hot water appeared. I called at that moment expedia to tellthem about the issue in real time, and the property denied the claim, no one in my party took a shower, also the continental breakfast was: fried eggs and beans (horrible). If someone wants pics I have them, also holes in the floor (they had carpets) to disguise the issue. springs on mattress out , holes on the mattress, I do not wish this on no one.
3.0
Our stay was pleasent and the staff were polite. Everything was adequate for our stay. Only constructive criticism is that it needs a bit of updating. The bathroom sink and shower were on the small side.
3.0
Location close
1.0
the carpets were filthy, and hallways cluttered with garbage bags of laundry and trash, the staff were very unfriendly only one attendant attempted to help us with a query. No top bed sheet on the bed just a thin comforter not sure how clean it was. A full English breakfast was 2 fried eggs, beans and toast don't think that is considered a Full English Breakfast , food was cold. Cold shower almost flooded the bathroom and no towel rack in the bathroom just a ring holder for hand towel THere was no assistance getting luggage up 4 flights of stairs. I would not recommend this B&B it was the worst accommodation I have ever stayed in around the world.
2.0
Very much in need of serious upgrades! Be fit to carry luggage up three flights of narrow stairs!
No air flow in rooms! Hot water once out of three days! Tired place in need of a facelift! Great location!
3.0
The hotel was easily accessible by public transport. Overall, the stay was average. Lots of stairs but manageable if you had light luggage. The room wasn't very well maintained, but no surprise since it's 2 star hotel. But the bed was comfortable and had clean sheets. The bathroom was clean. Staff were available every morning for room service. Perhaps a tip not to slam the doors hard as there are still people sleeping in the morning. Also breakfast was available between 7.30 - 9 am it would be great to expend this time to 11.00 am considering that visitors may want to sleep longer.
4.0
All was es expected
2.0
You get what you pay for... for real with this place.
It's a VERY OLD MOTEL HOSTEL not hotel.
Cons: TV turned on but no channels. Rug as clean as possible for old place. Bathroom good but part of ceiling by shower falling held with black tape. Hair dryer very dirty & didn't work when asked for another one was told they didn't have another.
No Air Conditioner or fan. We slept with window semi - open on 1st floor & it was ok.
Photos always look much nicer than actual place.
Pros: Beds comfortable.
Got fresh towels everyday, room cleaned & beds made.
With price includes breakfast. Looked good didn't try it.
Good safety & security must buzz in & out for them to open door.
People friendly.
LOCATION IS THE BEST THING...Walking 5 minutes away from Victoria Station, 20 minutes from Buckingham Palace, 3 minutes from great places to eat. 10 minutes from Fellas Peri only food place open till 11pm.
If you get the place for cheap, only need to sleep & can't find something else go for it. If not splurge on a better place.
2.0
Was a lovely hotel breakfast could of been better as only egg and beans and toast .lovely staff
2.0
Room is old looking and has an unpleasant smell. Toilet sink is too small and they put a cabinet just at the top of it that it makes it very difficult to use especially when washing your face or brushing your teeth. No glass provided as well.
1.0
Don’t ever ever go there!!!
It's the worst hotel experience I’ve ever had – by far!
Everything was so filthy and nasty.
Here is just some of it, there isn’t room enough for it all.
Black mold in the bath.
The sink in the bathroom was blocked and full of water, it took them 2 days to fix it. When I asked them where I should wash my hands after toilet use, they said in your daughters room (2 stories down, next staircase and 3 stories up).
The carpet in the room is old, thick and filthy as hell, and when you walk on it you feel that some places under, there are holes you are sinking into.
There was bloodstains on the wall in the room.
It was raining in through the ceiling in front of the door to the room.
The carpet in the hallway and on the staircase was covered with plastic, and it seemed it has been so for months.
The staff is unfriendly and incompetent.
And I could keep going.
5.0
Awesome stay. Unbeatable value for money. Great breakfast included is a real bonus.
2.0
It was good room and good neighborhood and excellent location.
2.0
I did read the reviews before booking - so I was not disappointed. The hotel has a convenient location just a few minutes walk from Victoria and Gatwick Express, which is what I needed for a single Night. The hotel is a bit of a time capsule - welcome back to 1983. It is very basic, the room was small and the bathroom too. On the evening of my arrival there was not hot water - why it was a pleasant surprise that there was hot water the following morning. The mattrass seemed rather new - but of the not-uncommon English tradition of too soft. The bedlinen was nice and clean and so were the towels. All in all an OK stay given the cost compared to other nearby hotels. The staff was friendly.
4.0
Nice staff, great Location
1.0
The basement room we were given had a window onto small square yard where people kept throwing out liquid and rubbish (albeit a cleaner did later attend). The room was very damp with peeling wallpaper and several smashed floor tiles in the shower room. Which itself was so cramped that when sat on the loo one’s knees were under the sink! The circular towel rail had fallen off and was loose on top of the cheap nasty cabinet. The vent cover was held on with brown packing tape. The mattres was thin and uncomfortable as were the pillows. The general appearance was tired and the impression was dirty. Despite booking for two nights we stayed just one. Photos are available! The free drinks machine dispatched black unsugared coffee after pressing the white with sugar button. This was all raised with the reception to no avail.
5.0
Khan gives excellent service. He is very helpful.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $195 per night. This rental is $103 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Stanley House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Stanley House pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Stanley House?
We found 1 amenities for this rental. This includes , and internet / wifi.
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