Colonial Resort-1000 Islands
About this hotel
Nestled in Gananoque, this charming hotel for $57 per night is a great option for your next trip. Comfortable hotel near Sculpture Park Along with 2 bars/lounges, this smoke-free hotel has an outdoor tennis court and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out, and a garden. Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Gananoque hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor tennis court. Children under 16 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Balcony / Patio
TV
Garden
Map of Gananoque
Reviews
3.5/5.0
Average(902 Reviews)
8.0
Bathtub had seen better days & toilet was wobbly and you had to hold the handle down to get it to flush. The hot tub was barely warm, the steam room wasn't working at all, the light was not working in the women's change room and the pool area was closed by 7 p.m.
6.0
Nice location, staff welcoming
But my room was in between other rooms that were from the same family, and the people were communicating on shouts all over the place until late at night.
I would have preferred to be in a room quiet and away from the people.
10.0
Everything was pleasant, it was a beautiful property and the rooms were nice and also clean only complaint , not enough pillows
8.0
A nice place to stay. Made use of the indoor pool. Convenient location. A bit outside the hub of the city, but within walking distance. It was clean and worth the money.
10.0
Friendly staff and nice clean rooms.
2.0
The resort itself is nice because of the land - however none of the amenities mentioned were available.
There is no pub and no restaurant even though listing mentions 2 different pubs/restaurants. There are no food delivery services like Uber that will come to location for delivery. I couldn’t find the pool table that was mentioned that they have either.
The tennis court is in rough shape with grass coming through the concrete. The free breakfast is just bread with butter/jam/peanut butter, cereal, muffins, and two types of cereal - that’s it - and only open 8-9:30 am.
There is also no microwave in the rooms or sofa - just two chairs and a table.
The beds aren’t terrible but only one pillow is given for each person and the pillows are so flat - definitely ask for at least two each person.
The rooms are right next to each other and you can hear your neighbours- not great for privacy.
Basically the place has tons of potential but it has a run-down look. It’s a 3/5 hotel. Wasn’t much of a “Resort” although I’m not sure how it looks at a busier time of year.
10.0
This resort has been around for a long time. It is still in business because it offers good value for the price. I hope to return and spend more than one night.
1.0
The key points about our disappointing stay are
1 on arrival reception representative not helpful in answering questions about area - had to ask him to put his phone down and come over to counter to speak to us
2. Breakfast the worst I have ever experienced, room filthy with cobwebs and dirty tables, we were the only persons in the breakfast room so hardly a high demand on staff
3. Spoke to some guys who had belongings taken from room, I do not know what happened in follow up but glad to be leaving after 1 night
This could be a great place but the staff/owner have no idea on how to run a property- a great shame as it has potential
8.0
Adequate accommodations. Away from road traffic so it was quiet.
6.0
Very old and outdated. Bare minimum in terms of cleanliness and comfort. The room did the job but nothing more. Would not stay here again.
4.0
The property is not maintained. We were suppose to have a jacuzzi tube but it didn't work fireplace didn't work toilet bowl was dirty and the carpet was dirty and smelled. Free breakfast consisted of dollar store muffins cold cereal or toast. If I was Expedia I would remove them from your list
8.0
Quiet and well located for our bike ride
4.0
I walked into the lobby and went into the “gift shop”. Smelled like a dog had been deficating in there for years.
Because they wouldn’t check me in before 3, I went back an hour later to check in and the rest of the lobby smelled the same, just as strong as the gift shop.
I used to drop passengers off at this hotel for a bus company I used to drive for and boy oh boy… this place has DECLINED post pandemic, badly.
6.0
Rooms were not maintained well.
8.0
Convenient, easy accessibility, price and overall good rating
8.0
Room smell like humidity.
Lamps weren't working.
Noisy.
It is acceptable for the price
4.0
There are hairs on the bed linens. I fee l very itchy and woke up in the middle of the night. Very bad experience!
4.0
Check in area smelled bad. The room has over powering smell of air freshener. Poor quality bedding. Only a chain latch to lock door.
2.0
I reserved a room on the tennis court side instead they gave me one on the pool side and when i reserved the room the price was at 166.00, but when i arrived they charged me way more, Unfortunatly this was the last time i go to the colonial Spa & Resort
6.0
I think the area is great thr space is great but seems a little abandoned a litle bit of repair , paint and modern touchs will help also maintance of cleaning seems like the place was very nice in her time but know seems a litle bit old hope the new owner invest some time in maintenance the place ni e and sharp
Aldo and area for bbq or fire pit will give a plus
Te
4.0
Check in was super easy, guy at the desk knew exactly what he needed to do, we got our keys and went to our room.
Now to be clear I have a child who is ADHD and GAD and is on the autism scale!
Walk in and all you can smell is mold, no AC on, no cracked window, dust on everything! So we left the room door open and opened the window a half hour later no change. Even with the breeze tunneling threw the room. On top on that the 2 maybe 3 year old in the next room has not stopped screaming!
We couldn't handle the smell of the room we felt defeated
I go to the front desk explain that the room is to over powering and we would like a refund, the guy starts to explain that it's and old building, so I explained that we tryed to air it out and on top of this little man in the next room screaming and crying I would just like a refund and I'll leave.
The mother of the child is behind me and starts screaming at me! The man offered another room with a can of air freshener, I said I wanted to leave, can't use the facilities when being attacked! They upgraded us to another stinky room and at this point I'm just ready to cry! My husband agrees to take the room and leave all the windows open all night not that I slept much. What a waste of time and money...
We could not use any of the facilities no have our "included breakfast" for 200$! Should have just stayed at home!
10.0
Rooms were clean, plenty of towels, friendly check-in and checkout. Many cigarette butts on the ground and people had thrown candy wrappers and potato chip bags on ground that were left there all weekend. Breakfast was fine with coffee, juice, toast and muffins. Easy to locate. Comfortable bed. Gas fireplace was a treat.
4.0
About the property ..
Things i hated ..
^^ there were bed bugs.. couldnt sleep because of that.
1. Weird smell in the rooms because of old carpets floor compensated by room sprày.
2. Cofee- tea sachets section was inside the bathroom in one corner of the sink .
3. Not enough parking for few rooms if fully occupied.
Things i liked :
1. overall look of the property.
2. Breakfast was fresh .
3. There was a accessible pool.
When told about the problem with the bedbugs to the attendent his reply was you booked through expedia you have to talk with them . A little rough i suppose . At the same time they showed us 3 rooms to sellect which 1 we liked so thats a little plus on staffs side
8.0
It was good with fair price. area is clean and beautiful.staff are very nice and friendly.Internet and all services are great.please recommend it to low budget people.
2.0
Our experience was terrible from the moment we got there. Not only was the floor in our room on a slant, which was not that big of a deal, but the first obvious problem was that the door would not close fully… not only could you see light coming through, but a fly flew in through this huge gap that was open to the outdoors!! The floor in the room was dirty and when I lifted up the bedding, which did not even have a fitted sheet, there was hair all over the bed and it looked like it had not been cleaned. The air conditioner was filthy and the windows seemed to have single panes and did not lock properly. There was a very strange brown stain splattered on the wall, and it looked like blood stains on the white portion of the bedskirt. The coffee station was in the washroom -gross- we did not even bring in any of our belongings, but went right back to the front desk. We were told by the front desk we had to deal with Expedia to cancel and be refunded but Expedia let us know this morning that the hotel manager would not agree to a refund because it is not in their policy. We will definitely will be looking into this matter further with public health and the Better Business Bureau so other customers can be saved from the disappointment and inconvenience we have had to deal with. Front desk staff seemed to care less and after reading other reviews about bedbugs, disgusting conditions and rude staff we are clearly not the only ones being taken advantage of here.
6.0
The location is convenient especially if you want to visit Thousand Islands. Staff need to clean better and provide towels to the guess rooms.
4.0
The sauna was unique and good. It was little dirty inside the room
10.0
Great location
10.0
It was exactly what we needed. Quiet relaxation for a couple of days.
10.0
It was very clean, does need some updates, continental breakfast, nice dining area
2.0
I was double book they were going charge me for two room I spent all night on the phone trying to cancel I asked the male behind the counter david that I had called booking .com and asked them how to cancel reservation I did not make he said quote if they call me then I would had to pay it I called booking .com and to pay American 50.00 which came to 62.00 Canadian piss me off I will never go back and tell my friends that my holiday at colonial was the worst I I ever had
6.0
it was quaint but some things were hard to find - seems like it is a work in progress and was clean though - showers were unorthodox in rooms
6.0
The property needs some TLC.
2.0
Very poor service , rode staff
10.0
Very good place to go for relax and sleep very well
4.0
Its not what we expected from photos
2.0
I was in room 35. The people from room 34 were using the chairs in front of my window the entire evening. I tried to close the wi Dow but it was stuck and I was afraid of breaking the window. I have been visiting off and on for 25-30 years. I will never go back.
8.0
I like the fair price but I don't like inflexiblity of the service
8.0
Very pretty property
4.0
Location was great, quite property but it desperately needs renovation/upgrade.
FAQs
How much does this hotel cost compared to others in Gananoque?
The average price for a rental in Gananoque is $79 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Colonial Resort-1000 Islands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Colonial Resort-1000 Islands pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Colonial Resort-1000 Islands?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and balcony / patio.
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