This was our first time at FireFly, and we had high hopes of making it our ongoing spot, but we understand it has been sold. No one knows what the future holds. It is a sad situation for employees at the hotel, and even the restaurant. The pros are definitely the employees! They could not have been nicer, in spite of the uncertainty of future employment. Andrea, in the office, was very helpful in assisting with changes we had to make due to an emergency. Jarvis, in the office, is amazing. Thoughtful, helpful, with a great personality!!!!! He would do well anywhere, and be a real asset. Addy, in housekeeping, was a delight. She wasn’t our housekeeper, but would brighten up your day anytime you came in contact with her. And, Miss Darby was excellent (our housekeeper). Very pleasant, and helped us with some laundry. My husband’s socks have never been whiter! Gary, in security, was so nice to talk with, and went out of his was to make us feel comfortable. Cons. The property could use some updating, both inside, and out. Water pressure was sometimes an issue. We went 2 days without TV, and wifi was iffy at best. We never saw anyone at the security entrance. Gary can’t be at the beach, and entrance, at the same time. We would have considered going back, but because of the total uncertainty of the property we have already made arrangements elsewhere. You have to book early for these small, local, affordable, places.

I was here 11/3-11/10/2023. The price rt air (DTW) & stay was $500. Can’t beat it. When we arrived, I was shown the room the package included-shared bathroom-and was offered an upgrade for $100 more pp. No problem. $600 for a one week. All good. Desk employee who arranged accommodations-Travis- very very nice and pleasant. Housekeeping staff very friendly. My only complaint is the food at the Firefly. Terrible and overpriced. We ate there a couple times and quickly began eating 2 doors down at the Sandy Haven. EVERY DAY. Excellent drinks, food and prices. Full breakfast with French toast, eggs, bacon & potatoes $8! The wonderful think about being along this Negril beach strip is that you can walk along the beach and visit neighboring properties’ bars and restaurants; all beaches are public. You don’t have to stay there to eat there and thank goodness for that- you won’t be stuck/limited to where you lay your head! I would return to Firefly. Rooms 14 & 19 are GREAT & highly recommended. AC works GREAT. Wifi is OK.

We booked this hotel in Negril as an extension to our stay in Montego Bay. It was literally one of the only hotels available. We took our chances and were so disappointed. The property had garbage piled up all over and the smell and bugs from the garbage were so awful, we had to plug our noses each time we walked to our room. There were old appliances like washing machines or dryers laying around on the property. We had a death in the family the day we arrived and had to leave early. The property was very gracious and agreed to refund the remaining part of our stay. They even wrote a letter and signed it agreeing to the refund, however they did not abide by their agreement and once we left, they never refunded the money. They did not return any of our phone calls or emails or requests to speak with the manager. We will certainly NOT return to this hotel or recommend it to anyone else.

We got a suite for 3 people with a kitchen with stove, refrigerator, microwave. The place is very outdated but clean and spacious. Few feet away from the beach. They do have restaurant options inside the firefly and surrounding hotels as well. My only inconvenience was that it was very noisy and loud at night. We couldn't sleep. During Negril party nights, felt like the music blasting from the speakers were right near our rooms. Rooms didn't have curtains, so party blinking lights were annoying while we were trying to sleep at 2 am .

Great location next to a lot of restaurants, activities and shopping needs. Service at restaurant was just ok. Shower in room was very low pressure and no hot water. Asked for it to be fixed but it never was. Used community shower.

Staff very helpful in upgrading from basic cabin to awesome suite/kitchenette upstairs room. Loved everything about the room! Everyone working here is so pleasant and friendly! This was my first stay here but definitely won't be the last! Excellent value for Negril beach!

Affordable spot on the beach. Love seeing bedding hung on lines to dry. Very friendly staff.

Rooms were maintained clean daily by happy, caring staff. The soft white sandy beach with a safe swim in the Caribbean Sea just steps away. There are various tasty restaurant food choices, always timely served by friendly staff. Travel advice available from early morning to late evening from the knowledgeable office staff. Competent security staff around 24/7. We had quite an enjoyable HOLIDAY at Firefly Resort!!