Check in process was a bit challenging. You are given a code to unlock the door to the property a day or two before check in. When we put the code in, it didn't work. Needed to call the number that was listed to see what we needed to do. Needed to hold a button down for about 10 seconds before unlocking. Once finally checked in we noticed there was no washer/dryer in the room. If you look at the pictures in Expedia for the specific room, it looks as if the washer/dryer is in the room. However, when we checked with property, they said it's just one community washer/dryer. Luckily, when we needed to use it was available, just not convenient.
However, the location of this hotel is pretty convenient and in a quiet neighborhood. It's in a very narrow street so taxi/uber drivers had a difficult time finding location. I would recommend using a hotel toei which is on side street as your location for pickup. Area is very walkable. There's a 7-11 and Lawson's within a 5 minute walk from property. Also many restaurants.
3 / 10
It was generally clean but unfortunately we had some pest control issues and the sofa was pretty old and smelt funky. The staff was quick to remedy the situation but it created anxiety during our stay because we had our 2yo son and our meals/snacks in the kitchen.
5 / 10
A great property. It’s in a beautiful residential street in a central location.
The room is super spacious and comfortable. As a family travelling for a long period of time, we appreciated the space and facilities. The communal washing machine & dryer were really useful.
4 / 10
We reserved this place because it could be canceled or changed. However, in reality, we could not do either. So we ended up paying for days we did not use. In addition to that, the check-in process is a nighmare. You video conference with a person who is somewhere else. They ask ten million questions, scan your face and your passport, and then regurgitate everything you've already read. At one point, the person on the video conference was trying to use their phone to translate, even though I speak Japanese and was with a native Japanese speaker. The check-in process took 25 minutes. Standing in a narrow hall. Other than the check-in, my only complaint is that the sofa has a lot of stains. If you can overlook these two items, this place is a 9/10. It is new. It is huge by japanese standards. It is in a good location.
Check in process was a bit challenging. You are given a code to unlock the door to the property a day or two before check in. When we put the code in, it didn't work. Needed to call the number that was listed to see what we needed to do. Needed to hold a button down for about 10 seconds before unlocking. Once finally checked in we noticed there was no washer/dryer in the room. If you look at the pictures in Expedia for the specific room, it looks as if the washer/dryer is in the room. However, when we checked with property, they said it's just one community washer/dryer. Luckily, when we needed to use it was available, just not convenient.
However, the location of this hotel is pretty convenient and in a quiet neighborhood. It's in a very narrow street so taxi/uber drivers had a difficult time finding location. I would recommend using a hotel toei which is on side street as your location for pickup. Area is very walkable. There's a 7-11 and Lawson's within a 5 minute walk from property. Also many restaurants.
10 / 10Outstanding·Apr 2021
Very roomy and clean. Good location to Tenjin.
8 / 10Excellent·Aug 2019
Very good place! I recomend!
5 / 10·Oct 2023
A great property. It’s in a beautiful residential street in a central location.
The room is super spacious and comfortable. As a family travelling for a long period of time, we appreciated the space and facilities. The communal washing machine & dryer were really useful.
While you're here, you can enjoy all the comforts of home and more, including a soaking tub and a refrigerator, as well as a stovetop and free WiFi. Other amenities include laundry facilities, towels, slippers, and an electric kettle.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
TV
Refrigerator
WiFi/Internet
Microwave
Kettle
Stove
Laundry services
Bath or shower
Bathtub
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Hotel Cocon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hotel Cocon pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cocon?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, tv, and refrigerator.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a soaking tub and a refrigerator, as well as a stovetop and free WiFi. Other amenities include laundry facilities, towels, slippers, and an electric kettle.
Check in process was a bit challenging. You are given a code to unlock the door to the property a day or two before check in. When we put the code in, it didn't work. Needed to call the number that was listed to see what we needed to do. Needed to hold a button down for about 10 seconds before unlocking. Once finally checked in we noticed there was no washer/dryer in the room. If you look at the pictures in Expedia for the specific room, it looks as if the washer/dryer is in the room. However, when we checked with property, they said it's just one community washer/dryer. Luckily, when we needed to use it was available, just not convenient.
However, the location of this hotel is pretty convenient and in a quiet neighborhood. It's in a very narrow street so taxi/uber drivers had a difficult time finding location. I would recommend using a hotel toei which is on side street as your location for pickup. Area is very walkable. There's a 7-11 and Lawson's within a 5 minute walk from property. Also many restaurants.
10 / 10Outstanding·Apr 2021
Very roomy and clean. Good location to Tenjin.
8 / 10Excellent·Aug 2019
Very good place! I recomend!
5 / 10·Oct 2023
A great property. It’s in a beautiful residential street in a central location.
The room is super spacious and comfortable. As a family travelling for a long period of time, we appreciated the space and facilities. The communal washing machine & dryer were really useful.
While you're here, you can enjoy all the comforts of home and more, including a soaking tub and a refrigerator, as well as a stovetop and free WiFi. Other amenities include laundry facilities, towels, slippers, and an electric kettle.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
TV
Refrigerator
WiFi/Internet
Microwave
Kettle
Stove
Laundry services
Bath or shower
Bathtub
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Hotel Cocon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hotel Cocon pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cocon?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, tv, and refrigerator.
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