Hotel in Shanghai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shanghai
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
The location was a great proximity to the local shopping centre filled with coffee shops, bakeries and the most amazing dumpling restaurant. The rooms were huge and beautifully presented. They had delicious drip coffee in the room each day, the staff were so welcoming and kind, and the breakfast was just delicious such an incredible treat each morning.
Nothing at all.
9 / 10Outstanding·Jul 2026
Amazing hotel, very clean, comfy bed, spacious rooms. The staff were VERY helpful, I had an issue with taxi when I reached the hotel and they took care of it. They also offered help for everything and were very nice to book us a Taxi when leaving the hotel.
People who come just to take photos in the lobby for hours. But nothing major, I still appreciate the hotel and would like to go back again.
10 / 10Outstanding·Jun 2026
J’ai passé un excellent séjour au Sofitel Shanghai North Bund. Dès mon arrivée, j’ai été accueilli avec beaucoup de professionnalisme, de gentillesse et d’attention. Un immense merci à toute l’équipe, qui ont été absolument remarquables tout au long de mon séjour.
L’hôtel est très beau et parfaitement entretenu. Le hall d’entrée est élégant, moderne et particulièrement accueillant. Les chambres sont spacieuses, impeccables et offrent un véritable sentiment de confort.
La literie est excellente : j’y ai très bien dormi. Les chambres sont également très calmes et parfaitement insonorisées, ce qui permet de profiter d’un repos de grande qualité, sans aucun bruit.
Le personnel est toujours souriant, disponible et aux petits soins. Je me suis senti comme chez moi et je garderai un excellent souvenir de mon passage. Je recommande cet hôtel les yeux fermés et j’y reviendrai avec grand plaisir lors de mon prochain séjour à Shanghai !
15 mins à pied du métro
5 / 10·Apr 2026
We booked 3 rooms for our family & stayed 4 nights, and overall we really loved the experience. The interiors are beautifully designed, and the room sizes are massive, which made a big difference for a family stay. All of the staff were extremely friendly and helpful throughout, with a special mention to Jerry, who really stood out. The Concierge also spoke great English and had a fun, bubbly personality that made everything easy and enjoyable.
The only downside, and unfortunately a significant one, was the air-conditioning in all 3 rooms. The temperature consistently sat between 23–25°, which was very uncomfortable for us, especially at night when trying to sleep. We were hoping for a cooler setting around 19°, but it didn’t seem possible to adjust it. Interestingly, the common areas of the hotel were well air-conditioned, so it felt like the issue was isolated to the rooms.
We understand the hotel may be following an energy-saving or eco-friendly approach, but it did impact our comfort quite a bit. While we genuinely loved the hotel, this is something they need to address, as it would be the main reason we wouldn’t return.
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Top rated by guests
8.7Excellent
(227 Ratings)
"The location was a great proximity to the local shopping centre filled with coffee shops, bakeries and the most amazing dumpling restaurant. The rooms were huge and beautifully presented. They had del..."
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