Sofitel Shanghai North Bund

Top rated by guests
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review stars
8.7Excellent
(235 Ratings)
"The location was a great proximity to the local shopping centre filled with coffee shops, bakeries and the most amazing dumpling restaurant. The rooms were huge and beautifully presented. They had del..."
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8.7 / 10
Excellent(235 Ratings)

Hotel in Shanghai

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel

Comfortable Accommodations

Amenities

Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Shanghai

city location on map

Available Rooms

Ratings and reviews

8.7 / 10
Excellent(235 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
キングルームを予約したら、そこそこ高い階層で独立したバスタブがついていた。予約時には「バスタブまたはシャワー」と書かれてあったのでバスタブがあることは期待していなかったので、バスタブがついていたのが予想外で嬉しかった。また、部屋は広くテーブルとソファもついていたので、室内での食事や作業にはぴったりだった。ロビーもモダンで快適だった。朝食は洋食から中国料理まであり、客層は西洋人が比較的多い印象だった。
駅から少し離れているので電車移動したい人には向いていない。また、バスタブに水が溜まるのにかなり時間がかかった。そのほかは特に不便な点はなかった。
8 / 10Excellent·Oct 2026
helpful and friendly staffs. nice environment, the lobby, drop-off etc.
walk in wardrobe area was dusty. Aircon was kinda faulty when we checked in but okay after we reached out to the staffs. Shower area could be better maintained.
9 / 10Outstanding·Oct 2026
The service at the hotel is excellent. I would especially like to mention Jerry, the concierge. He is very professional, friendly, and always willing to help and think along with you. You can tell that the hotel is still very new, and the in-room facilities are practically brand new. All in all, a great hotel with outstanding service.
The location of the hotel is not ideal. There is literally nothing within walking distance when it comes to restaurants or shops, so you are essentially dependent on DiDi or taxis. For people who like to go out in the evening and easily find some lively places nearby, this is not the best option. I also think it is a shame that there is no swimming pool for a five-star hotel.
5 / 10·Apr 2026
We booked 3 rooms for our family & stayed 4 nights, and overall we really loved the experience. The interiors are beautifully designed, and the room sizes are massive, which made a big difference for a family stay. All of the staff were extremely friendly and helpful throughout, with a special mention to Jerry, who really stood out. The Concierge also spoke great English and had a fun, bubbly personality that made everything easy and enjoyable.
The only downside, and unfortunately a significant one, was the air-conditioning in all 3 rooms. The temperature consistently sat between 23–25°, which was very uncomfortable for us, especially at night when trying to sleep. We were hoping for a cooler setting around 19°, but it didn’t seem possible to adjust it. Interestingly, the common areas of the hotel were well air-conditioned, so it felt like the issue was isolated to the rooms. We understand the hotel may be following an energy-saving or eco-friendly approach, but it did impact our comfort quite a bit. While we genuinely loved the hotel, this is something they need to address, as it would be the main reason we wouldn’t return.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Sofitel Shanghai North Bund. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Sofitel Shanghai North Bund pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sofitel Shanghai North Bund?

We found 20 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, air conditioning, and non-smoking.


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