Hotel in Mexico City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Elegant Accommodations
Amenities
Business facilities
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Mexico City
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·May 2026
The property was great. It was an excellent location. I really enjoyed the entire experience. The staff was amazing. They were receptive and they were accommodating.
There were some equipment and features in the hotel room that were outdated and needed to be updated and I think as long as they give it a good update there shouldn’t be any issues.
8 / 10Excellent·Apr 2026
Breakfast is ok. Not fancy but it is good. The location is excellent as La Condesa is one of trendiest neighborhoods in the city. The share gym is ok as well.
The breakfast could be a little more better as well as the service. If it is included in the room charge is a good deal. However, if I would have to pay for it in the property, there are much better options at walking distance.
10 / 10Outstanding·Mar 2026
Location location location. Plenty to do around the hotel. Coffee shops, restaurants, shopping.
Checking in a little early without being charged. Bars in open staying open longer.
6 / 10Average·Dec 2025
Food was pretty good and the Terrazza was pleasant. Room was spacious and nice. Generally staff were friendly and helpful.
1) Daily room cleanng was very mixed - both in quality and consistency. The staff didn't check to see if we needed things like lotion or conditioner, or water. We didn't have any conditioner in the shower, and just thought the hotel didn't provide it. We later found out from our friends that their rooms had it. One would think that is a standard thing for staff to check. Some days towels were changed and some days they weren't. After we started tipping daily, the attention to the room was much better. I would say, generally the daily cleaning service fell well below my experience in five star and four star hotels.
2) There was a VERY loud gathering for Ford that was unexpected, and annoying.
3) My down vest which I wore from the cold climate at home, but didn't need in Mexico City went missing from my room midway through our stay.
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Top rated by guests
8.3Excellent
(199 Ratings)
"Location location location. Plenty to do around the hotel. Coffee shops, restaurants, shopping."
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