Hotel in Eastern Province Saudi Arabia
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Eastern Province Saudi Arabia
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Great hotel, worth the penny, nice location good swimming pool. Have 24hrs minimart
Everything is good
8 / 10Excellent·Nov 2026
The housekeeping team was absolutely top-notch! I would happily give them a 10-star rating for their excellent service. They genuinely went above and beyond to make sure all our needs were taken care of.
A special thanks to Ms. Kalpana and Mr. Nasir, who took care of our room cleaning and did a wonderful job. Their dedication and attention to detail were truly appreciated.
I would also like to extend my heartfelt thanks to Mr. Sujan at the reception. He assisted me with the room arrangements and helped transfer my luggage to the room. He was calm, professional, polite and extremely helpful throughout.
It's people like them who make a hotel stay memorable. Truly appreciate their efforts and excellent hospitality!
Dear Management Team !
Please bring this to your notice.
A Disappointing Front Desk Experience
My experience with the front desk staff was very disappointing.
I initially booked a double room through Booking.com. After checking the room, I felt I needed a bigger space, so I approached the front desk and asked if I could see other available rooms. The staff member told me she would show me the available options.
After viewing the rooms, I decided to upgrade to a studio, as the 1BHK rooms were occupied. The security staff showed me room 3307, which had a sofa set and proper seating arrangements. Based on what I was shown, I agreed to pay extra for the upgrade.
However, I was eventually given room 3305 instead. Apart from having a microwave, this room was hardly any different from the double room I had originally booked. It had only two chairs and no sofa set.
My question is simple: if room 3307 was shown to me as an upgrade option, why was I given a different room after making the additional payment? If that particular room was not available to provide, why show it in the first place?
What made the experience even worse was the front desk staff member's attitude. When I mentioned that I would make the payment shortly, she directly asked me, "You have no money?" I found this extremely disrespectful and unnecessary. Her attitude also seemed to change noticeably after the payment was made.
It's unfortunate that such a lovely hotel, with genuinely helpful housekeeping staff and bell boys, left me with this negative impression because of one unpleasant front desk experience.
I hope the management takes this feedback seriously. Guests deserve transparency, professionalism and basic respect.
7 / 10Good·Oct 2026
Location
Stayed few times, this time there was only one towel, no bath mat. Have to request and bring it.
5 / 10·Mar 2026
It was okay, a little disappointed but a pretty hotel and nice pool area. Security was very kind to help with bags and always greeting.
Housekeeping woke me up multiple times even with do not disturb on, the curtain fell down and took very long to fix I left and when I came back hours later they were still fixing it. No apologies or offering a different room until it is fixed. When I ordered room service their English was very bad and it was such a struggle to order the simple suhoor set menu they offer. I got a few things delivered because the food was not great and it was a mission to receive I did tell them they should inform guests about how difficult deliveries are, they said they do but I was not informed.
$$$$
Top rated by guests
Most favorited
8.3Excellent
(5,157 Ratings)
"Great hotel, worth the penny, nice location good swimming pool. Have 24hrs minimart"
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