Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
7 / 10
Close to excel, sufficient for short stay
Close to excel centre beds we’re comfortable
Door handle to bedroom was loose, some toiletries empty on check in. It’s basic, functional and was clean but the property does need some TLC
9 / 10
Nice apatment in nice location, good for exhibtion.
Nice apartment near Excel London with everything you need within walking distance.
The room has everything you need!!!
Near Royal Dock!!!! Nice to walk around!!
Very convenient traffic to Central London!
Everything is fine.
The road near by is under construction
10 / 10
Great location and accommodation - Definitely Reccomend
Really convenient location so close to excel and the underground! Very spacious and clean apartment!
The only issue was that the lift wasn’t working when we stayed but wasn’t a big issue apart from moving in and moving out.
1 / 10
It was an absolutely terrible stay and a complete waste of money
Close to the DRL railway.
I booked this apartment through Booking.com, expecting the standards and amenities presented in the listing, but the reality was significantly different from the description and photos. The condition of the apartment, its cleanliness, and the available amenities were far below what was promised, which directly affected the comfort of my stay.
I did not have the opportunity to report these issues during my stay, but immediately after returning home I contacted both the property and Booking.com. Booking.com intervened, but instead of properly addressing the issue, they offered me a small credit amount, which I did not accept, effectively ignoring my complaint. At the same time, the property refused to acknowledge any irregularities and showed no sense of responsibility.
As requested, on December 18 I sent detailed photos and documentation to the property, but to this day I have not received any response or confirmation. This complete lack of accountability demonstrates that neither the owner nor the managing agency, Capital Stay, takes guest experiences seriously. Capital Stay manages several properties in the area, but this case clearly shows that their “excellent reviews” are misleading and do not reflect the actual quality of their offerings.
Despite assurances of high standards, the apartment I stayed in was misrepresented on Booking.com, and the actual condition of the property was entirely inconsistent with what was shown online. It is evident that both the owner and the agency prioritize occupancy and appearance over honesty and genuine customer service.
Overall, this was one of the most disappointing experiences I have ever had. I was completely ignored by both the owner and the management agency. I strongly warn anyone considering this property: do not rely on the photos or reviews, as the reality is completely different and far below expectations.
Door handle to bedroom was loose, some toiletries empty on check in. It’s basic, functional and was clean but the property does need some TLC
9 / 10Outstanding·Jun 2026
Nice apartment near Excel London with everything you need within walking distance.
The room has everything you need!!!
Near Royal Dock!!!! Nice to walk around!!
Very convenient traffic to Central London!
Everything is fine.
The road near by is under construction
10 / 10Outstanding·May 2026
Really convenient location so close to excel and the underground! Very spacious and clean apartment!
The only issue was that the lift wasn’t working when we stayed but wasn’t a big issue apart from moving in and moving out.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Fully Serviced Two Bed Apartment by ExCeL & O2. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Fully Serviced Two Bed Apartment by ExCeL & O2 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fully Serviced Two Bed Apartment by ExCeL & O2?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of London
Ratings and reviews
7.2 / 10
Good(49 Ratings)
100% verified reviews
7 / 10Good·Jul 2026
Close to excel centre beds we’re comfortable
Door handle to bedroom was loose, some toiletries empty on check in. It’s basic, functional and was clean but the property does need some TLC
9 / 10Outstanding·Jun 2026
Nice apartment near Excel London with everything you need within walking distance.
The room has everything you need!!!
Near Royal Dock!!!! Nice to walk around!!
Very convenient traffic to Central London!
Everything is fine.
The road near by is under construction
10 / 10Outstanding·May 2026
Really convenient location so close to excel and the underground! Very spacious and clean apartment!
The only issue was that the lift wasn’t working when we stayed but wasn’t a big issue apart from moving in and moving out.
8 / 10Excellent·Aug 2025
The proximity to excel
N/A
$$$$
7.2Good
(49 Ratings)
"Really convenient location so close to excel and the underground! Very spacious and clean apartment!"
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of London
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Fully Serviced Two Bed Apartment by ExCeL & O2. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Fully Serviced Two Bed Apartment by ExCeL & O2 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fully Serviced Two Bed Apartment by ExCeL & O2?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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