Amazing brilliant clean perfect

Was all good

Clean , tidy ,good location .excellent facilities, good decorative modern state

Cleanliness Customer service Facilities Location Beds

Extractor fan in the kitchen had a small problem has the extractor pipe wasn’t connected properly

Nicely decorated with the right to get comfy in a home away from home A shame about a lack of wardrobe space but if you don't mind keeping most things in your case it's fine. Nothing can be done about this but there is little natural light downstairs, only in the upstairs bedroom which was perfectly comfortable. The bed with the raising TV is a fun addition but really eats into leg room. Being 6' I couldn't fully stretch out. Something to consider if you're particularly tall and this would bother you.

We needed to make use of the sofa bed in the lounge. The bedding supplied was very poor; There was no sheet to lie on so you had to lay directly on the sofa where people sit most of the time, which is very unhygienic and uncomfortable. The duvet provided just bare with no cover. We were wondering whether others had slept in it like that, thinking "I'm sure people after us wouldn't care to use them again", it was just a bizarre and unpleasant time for the person having to sleep there but discovering this late at night what choice do you have. The photos of this accommodation were double checked to see there did appear to be complete bedding supplied on the advert. Bedding is just such a basic thing to get wrong. As there was only one person sleeping on there, they were able to double the duvet over as a barrier between them and the sofa. Had there been two people on there, this couldn't have been achieved. There was also an incident where my elderly mother had not long been out of the shower and was alarmed to find who she took to be a maid walking in unannounced. Perhaps there was a mix up or confusion about when we were checking out but she was a day early and mum wasn't best pleased and was a bit rattled by this. Unless it was a complete stranger!? Obviously they realised there was someone there and made an exit but it is still far from ideal, especially considering they were walking straight into what was being used as a bedroom.