Hotel in Brisbane City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Spa
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Brisbane City
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The location was excellent for our needs. Close to the CBD and great public transport close by if navigating the hills wasn't appealing.
Nothing not to like.
10 / 10Outstanding·Sep 2026
It suited our needs
No thick blankets
10 / 10Outstanding·Sep 2026
Mentioned in the smiley faces.
Lack of Heating in the bathroom.
5 / 10·Jan 2026
Location is good, near the Brisbane city area. Apartment is spacious. A bottle of wine and a box of chocolate as a greeting Christmas gift.
Hygiene was a serious issue throughout our stay.
On the first night, we found a cockroach in the kitchen. We contacted the after-hours staff and were only given an insect spray. There was no apology or expression of concern. Instead, the staff member emphasised that it had not been there during their last check and suggested it may have come from outside, which felt dismissive and implied we were responsible. No alternative apartment was offered, and there was no follow-up at any point during our six-day stay.
Beyond this, general cleanliness was poor. The dishwasher and hand towel had a very strong mouldy smell. The rangehood was covered in residual oil, indicating it had not been cleaned properly for some time. The bathroom basins had visible stains and were not clean. There were also large dead insects clearly visible inside the ceiling light, which had obviously been there for a while.
Overall, the lack of cleanliness combined with the indifferent response from staff made the stay disappointing. Hygiene standards and customer service both need significant improvement.
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Top rated by guests
8.5Excellent
(423 Ratings)
"The location was excellent for our needs. Close to the CBD and great public transport close by if navigating the hills wasn't appealing."
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