Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
1 / 10
Horrible
We liked the location and view.
We booked the apartment for three people, but upon arrival we found that only two towels had been provided and the linen supplied was only suitable for one queen-size bed.
When I contacted the host to request the additional linen and towels that should have been included in our booking for three guests, they wanted to charge us an additional $80. This was unacceptable, as we had already booked and paid for three people.
There were also several cleanliness and maintenance issues:
* The kitchen was dirty and had clearly not been cleaned properly.
* The range hood was sticky, dirty and not working.
* The wooden chopping board was old, worn out and unhygienic.
* There was only one champagne glass and three wine glasses, which was inadequate for the accommodation.
* The windows were extremely dirty and smeared.
* There was insufficient toilet paper provided, and we had to resort to using paper towels.
Overall, the apartment was not properly prepared or maintained for our arrival. The cleanliness, facilities and lack of basic supplies fell well below what we expected from accommodation booked through Booking.com.
We are extremely disappointed with the experience and would like Booking.com to investigate this matter. We also believe some form of compensation or refund is justified given the condition of the apartment and the additional charge requested for basic provisions that should have been included in our booking.
We booked the apartment for three people, but upon arrival we found that only two towels had been provided and the linen supplied was only suitable for one queen-size bed.
When I contacted the host to request the additional linen and towels that should have been included in our booking for three guests, they wanted to charge us an additional $80. This was unacceptable, as we had already booked and paid for three people.
There were also several cleanliness and maintenance issues:
* The kitchen was dirty and had clearly not been cleaned properly.
* The range hood was sticky, dirty and not working.
* The wooden chopping board was old, worn out and unhygienic.
* There was only one champagne glass and three wine glasses, which was inadequate for the accommodation.
* The windows were extremely dirty and smeared.
* There was insufficient toilet paper provided, and we had to resort to using paper towels.
Overall, the apartment was not properly prepared or maintained for our arrival. The cleanliness, facilities and lack of basic supplies fell well below what we expected from accommodation booked through Booking.com.
We are extremely disappointed with the experience and would like Booking.com to investigate this matter. We also believe some form of compensation or refund is justified given the condition of the apartment and the additional charge requested for basic provisions that should have been included in our booking.
10 / 10
Really like the location, 2 trains stations within walking distance from the air BnB.
The view out the balcony windows was amazing.
How we had to get the key to the air BnB. Didn’t like that setup.
9 / 10
Fantastic would highly recommend
Location was fantastic so close to George Street and light rail to get where ever you want
I felt the sofa bed was uncomfortable and when set up there was no wear to sit
7 / 10
The stay was good
The accommodation itself was nice . Had a nice view. Close to everything. Spacious.. good for cooking in.
Finding the key was a pain in the ass..The only reason why we choose that accommodation cause it said it had a spa . Which was cold . And no milk was provided
How we had to get the key to the air BnB. Didn’t like that setup.
9 / 10Outstanding·Nov 2025
Location was fantastic so close to George Street and light rail to get where ever you want
I felt the sofa bed was uncomfortable and when set up there was no wear to sit
7 / 10Good·Aug 2025
The accommodation itself was nice . Had a nice view. Close to everything. Spacious.. good for cooking in.
Finding the key was a pain in the ass..The only reason why we choose that accommodation cause it said it had a spa . Which was cold . And no milk was provided
5 / 10·Jan 2024
Location was good and easy to get around
It needs a deep clean. It was very grimy. The shower tap dripped constantly, fridge is loud. No dish liquid, empty washing detergent, no spare rubbish bags. The lift took forever and only one was working.
Parking is not specified as an available amenity at Top of the Town with Sydney CBD at its Doorstep. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Top of the Town with Sydney CBD at its Doorstep. Enjoy the water!
Is Top of the Town with Sydney CBD at its Doorstep pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Top of the Town with Sydney CBD at its Doorstep?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and gym.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Hot tub/Jacuzzi
Contactless check-in/out
Map of Surry Hills
Ratings and reviews
7.6 / 10
Good(20 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2025
The view out the balcony windows was amazing.
How we had to get the key to the air BnB. Didn’t like that setup.
9 / 10Outstanding·Nov 2025
Location was fantastic so close to George Street and light rail to get where ever you want
I felt the sofa bed was uncomfortable and when set up there was no wear to sit
7 / 10Good·Aug 2025
The accommodation itself was nice . Had a nice view. Close to everything. Spacious.. good for cooking in.
Finding the key was a pain in the ass..The only reason why we choose that accommodation cause it said it had a spa . Which was cold . And no milk was provided
5 / 10·Jan 2024
Location was good and easy to get around
It needs a deep clean. It was very grimy. The shower tap dripped constantly, fridge is loud. No dish liquid, empty washing detergent, no spare rubbish bags. The lift took forever and only one was working.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Surry Hills
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Hot tub/Jacuzzi
Contactless check-in/out
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Top of the Town with Sydney CBD at its Doorstep. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Top of the Town with Sydney CBD at its Doorstep. Enjoy the water!
Is Top of the Town with Sydney CBD at its Doorstep pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Top of the Town with Sydney CBD at its Doorstep?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and gym.
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