Tru By Hilton North Augusta

Great

Great

Great hotel,staff and breakfast

Nothing

The hotel is great, very clean and neat. The gardens and outside seating at the hotel is fantastic.

Nothing.

I liked how close the location is to other attractions in North Augusta and Augusta.

I arrived at the location around 3:14 PM. I was advised that no rooms were available and being cleaned. I was told I would be checked in and receive a phone call once it was available. I confirmed that the correct phone number was listed. When my partner arrived we waited around another hour before he went in only to find out there was a room available like the one I booked and we could go in. I received no phone call to inform me like I was told I would receive. This is my 3rd time staying at a Tru location and this location ranks lowest. The housekeeper was kind and had just left the room when we got there. The floor was still wet. There was however a few strands of hair on the sheets and the fitted sheets were stained. The last issue was the wifi. I was unable to connect to WiFi. As excited as I was about a Tru location being near, my excitement turned to sheer disappointment.