Beautiful property very big upon arrival our bedroom floor was very dirty with footprints but once pointed out staff called house keeping to the room and they cleaned the floor.other than that issue the property is very nice clean and beautiful!

The majority of the staff was not welcoming at all there were maybe 2 guys that were extremely nice and greeted us. Made sure we had assistance all throughout our stay

Great room size, but the hotel isn't finished; there's serious grime on the balconies too, ergo needs a good scrub! Fabulous Atlantic seascape and the fierce waves will lull you to sleep should you sleep with the balcony open, once the DJ packs in around 10:30 pm that is. Many friendly Bajan staff. Good to see.

Great fun, but in terms of this hotel being a supposedly grand five-star establishment, they need to up their game with the service levels and general etiquette. Fine dining is excellent. That level, but across the board if they expect to draw holiday makers from the west coast where five star means five star! The external amenities at the hotel simply aren't clean. There was vomit just left all night and all morning on one of the sun loungers and the surrounding floor area. A guest obviously had far too much to drink the previous night revelling. By the time I spotted it it was way past 11:30 am. It was nearby to a day bed. There were smashed champagne flutes just left nearby. I had to notify housekeeping, but to be fair they were on it within the hour.

Beautiful hotel fabulous facilities

Check in was very slow.

Je dois vous informer que le checkin a durée longtemps puisque ils n'avaient pas n/numèro de carte de crédit, à l'arrivé on nous a offert un verre de champagne que nous n'avons pas reçu. La chambre était bien, grande et bien équipée le tout à l'état nouveau. Je dois admettre que pour un grand hotel il n'y a pas assez de restaurants. Le dimanche soir nous au restaurant buffet pas moyen d'avoir une table trop de gens, trop de bruit le buffet pas bon, nous nous sommes contentés d'une pizza. Le lundi moins de gens c'était mieux. Prés de la piscine pas assez de chaises et parasols, le service pour les boissons était bien. Le plus grave n/chambre n'a pas était nettoyé, nous nous sommes adressés à la réception sans succès, on est allez demander à,la femme de charge qui faisait n/étage mais elle ne savait pas quand aurez eu le temps, nous lui avons demandé de nous donner des essuies pour la douche. Lors du check out la personne de la réception nous a demandé si tout a été bien et nous avons fait part de nos problèmes, elle était étonnée mais nous n'avons pas reçu d'excuses. Le transfert privé organisé par l'hotel c'était bien.

Donner la chance aux clients de pouvoir aller dîner au restaurant à la carte et inscrire dans v/site de faire la réservation à l'avance, qu'ils ont plus de femme de charge et que les chambres sont nettoyées. Avoir une meilleure organisation s'ils veulent avoir les européens.

The hotel staff were absolutely amazing. The ladies at the front desk made my stay amazing, I was extremely sad when I had to leave. The gentleman at the front when I arrived went about and beyond helping me with travel and luggage.

There could’ve been more Caribbean food. It seemed targeted for America and I came there to eat native cuisine, so more Caribbean choices would have been amazing.

Food was terrific and Kemar at the front desk was outstanding welcoming my wife and I when I made an error making my reservation!!

The floors in the room needed cleaning.

The design is stunning. The employees were very nice. The food at the reservation restaurant was delicious. The pool area is very beautiful.

It is very far away from everything. I needed some over the counter medicine and had to pay US $50 for the taxi ride! There is only one local restaurant within walking distance. The hotel is brand new and the staff is inexperienced. The bars are poorly stocked and the bartenders are inexperienced. The water at the beach area is very rough.

The hotel was great, great entertainment and great staff. I would definitely stay there again.

The only downside was the gym and spa not being opened at the time.