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Balu Hotel

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review stars
7.1Good
(236 Ratings)
"The Balu Hotel is perfect located, just a few steps from the ferry port. Upon my arrival at the Balu Hotel, I received a very warm welcome from Florencia. She made my stay very pleasant and comfortabl..."
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Don't miss out! Price and availability may change
7.1 / 10
Good(236 Ratings)

Hotel in Isla Mujeres

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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About this hotel

Comfortable Accommodations

Amenities

Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Isla Mujeres

city location on map

Nearby attractions

Playa Delfines
13.6 mi
Xavage by Xcaret
19.4 mi
Selvatica - The Adventure Tribe
33.9 mi
La Gran Rueda Cancún
10.1 mi

Available Rooms

Ratings and reviews

7.1 / 10
Good(236 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
LA HABITACION ESTA MUY COMODAS UN 10/10 LOS BAÑOS FALTA UN POCO DE ATENCION CON LAS TOALLAS.
EL SISTEMA DE AIRE ACONDICIONADO.
7 / 10Good·Sep 2026
La ubicación está muy bien, cerca del ferry, y puedes llegar caminando a varias playas. La piscina estaba limpia y el personal fue muy amable. Es una opción más económica que otras alternativas, especialmente si buscas un lugar para una estancia corta.
Como aspecto negativo, el aseo en la habitación era bastante precario y podría mejorar. La cocina es pequeña y no estaba muy limpia. En la habitación compartida no hay cortinas en las camas, lo que resulta poco cómodo, especialmente al ser una habitación mixta, ya que hay poca privacidad. El baño está dentro de la habitación, por lo que se escucha bastante cuando está siendo utilizado, lo que puede resultar incómodo. Además, se solicita un depósito de 500 MXN por las llaves y, en caso de perderlas, este depósito no es reembolsable.
7 / 10Good·Sep 2026
Buena ubicación y vista al mar
No hay tv, no cuentan con jabón de baño, el wifi no llega a la habitación y el aire acondicionado no enfría mucho. De igual manera una parte del hotel estaba sin energía eléctrica
5 / 10·Jun 2026
Property was very conveniently located for getting the ferry. The volunteer working on the reception desk was extremely helpful and friendly.
The door to my room didn’t lock, however the balcony sliding door does with no warning. Leading to me being locked out with an open door. The general cleanliness left a lot to be desired. Leaves in the pool, unfinished bathrooms, dirty floors.
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Balu Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Balu Hotel. Enjoy the water!

Is Balu Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Balu Hotel?

We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and pets allowed.

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