RENTER BEWARE! Upon arrival on NEW YEARS EVE, we immediately smelled heavy cigarette smoke. There were 3 windows left open and 5 Glade plugins to cover the smell. The property is advertised as a SMOKE-FREE PROPERTY. The house was freezing. Turns out the thermostat was not working and there was NO POWER to the furnace. The thermostat clearly showed an error. It was 54 degrees inside. Upon contacting the owner via phone, he insisted that we just needed to follow the directions that we received in our booking correspondence. We had. He told me that he’d text me the directions and hung up. They were the same directions that we had already followed - but we tried again. The owner then proceeded to ignore our calls and texts. I let him know that we were not ok with the cigarette smoke nor the freezing house. He finally replied that he’d send someone over between 7:30-8:30pm to fix it. This was on NEW YEARS EVE. There was no way that the house would heat up enough. And the house smelled horrible. I informed him that we would be leaving and expected an immediate refund. We never even unpacked. He texted to leave everything as we found it. To this day, I am still fighting to get my refund. The owner is denying the refund. Booking is the middleman and really seems to have their hands tied. It is the discretion of the owner to determine if you get a refund. He was unresponsive to us…so why does he get to make this decision. This owner is still able to rent his property on booking. How is this ok? We had families visiting from 3 states who slept on my brother’s floors for 2 nights. Luckily he had floor space.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Yes, parking is listed as an amenity at Lavender house near Napa and San Francisco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Lavender house near Napa and San Francisco pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lavender house near Napa and San Francisco?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Vallejo, CA
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Garden
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Yes, parking is listed as an amenity at Lavender house near Napa and San Francisco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Lavender house near Napa and San Francisco pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lavender house near Napa and San Francisco?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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