Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
We love Tybee and Savannah. Disappointed in the unit and the guest services.
The location was amazing. The pool was great. Decorations were nice and light and beachy themed.
Unfortunately, our stay did not meet our expectations, particularly considering we paid approximately $2,500 for four nights.
The balcony doors in the unit did not lock, which was a significant safety and security concern. The air conditioning was also locked at 74 degrees, and the unit never felt comfortably cool. We attempted to contact the property regarding our concerns but received no response.
The shower floor was extremely dirty and appeared to have dirt or sand caked onto the surface. The ice maker also did not function properly, and there were not enough towels provided for our stay. Written instructions left in the unit directed guests to wash and reuse the towels provided rather than having an adequate supply available.
Additionally, the written checkout instructions required guests to strip the bed linens, start the washing machine, and load and start the dishwasher, all while being required to check out by 10:00 a.m. on the fifth day. For a four-night stay costing approximately $2,500, I believe professional cleaning service should be included, and guests should not be expected to complete a significant portion of the turnover cleaning themselves.
The lack of response from property management was particularly disappointing. At this price point, I expected a clean, secure, properly maintained unit along with responsive customer service. Unfortunately, that was not our experience.
10 / 10
It was a great stay and enjoyed it
It was great
Nothing
3 / 10
I spoke with the supervisor the morning of the second day I was there and it took until 730 that night to get everything
I like the location I like the fact that you had a balcony to the outdoors, the condos furniture and bedding were great!
The all of the flooring had the cleaning film buildup on it, and it needed a good scrubbing. The carpet in the master bedroom had 2 inches of bear where at the doorways and it looked filthy, and one of the bedrooms was the same.
The hot tub was great when it worked, but the Jets intermittently worked, and that have been going on for months per the maintenance person employed by the brass rail
The AC was not working when I arrived at 3:55 PM. I reported it shortly after my arrival after I’ve had time to watch the thermostat. It stayed on 75°. I finally got a response close to 8 o’clock that night and told me to contact them the next morning if it still didn’t work properly, blah blah blah I did not leave any doors open for longer than five minutes while I was checking in. I know better than to leave the patio door open. I am from Savannah and the humidity and the heat will freeze up the AC ASAP. I also check the filter and I didn’t see any freezing on the pipes. I didn’t notice the outside. Fan was not working and extremely rusty. It took them until 730 the following day to get it repaired. I did not get any type of compensation and I have multiple follow up notes and pics that were sent to the propertyand tobooking.com
It took me over six hours of texting and phone calls and waiting on the maintenance people that work for the property rental company and waiting for the AC company to repair it because I wanted to be there while they were there. I had asked early in the morning of the second day, I was there to be moved to a comparable place and order to get a credit.
It caused me a lot of stress and I was by myself the first 24 hours
So there weren’t a lot of people in that condo opening and closing doors
Does that started looking around granted this is why I’m still alone. I noticed how dirty the floors were and the shower floor was actually dirty. There was mold in the corner and one of the bathrooms of the floor. It just needs some TLC. The carpet was dirty and 2 inches away from the doorways that’s tearing up.
I am still waiting for this to be resolved
In multiple platforms but NOT Booking.com. It says the pool is heated, but it is not.
9 / 10
I loved working with Tybee Rentals office and the condo itslef was clean and perfect. We would definitely rent here agai
The property was very well kept up and awesome location! We could walk to beach, shops and restaurants. Even though had to work remotely part of the time the porch was covered and view helped my work day! Tybee Rentals office was SO communicative and felt like just a text away.
The gates in and out were a bit confusing. Tybee Rentals office gave us all the needed codes but we got confused what gates were considered beach access or fence gate. Property could use a few more signs directing to street access or beach access and where the wash off hose is at. Found it a day into stay. Trash was clearly labeled and easy to find.
The property was very well kept up and awesome location! We could walk to beach, shops and restaurants. Even though had to work remotely part of the time the porch was covered and view helped my work day! Tybee Rentals office was SO communicative and felt like just a text away.
The gates in and out were a bit confusing. Tybee Rentals office gave us all the needed codes but we got confused what gates were considered beach access or fence gate. Property could use a few more signs directing to street access or beach access and where the wash off hose is at. Found it a day into stay. Trash was clearly labeled and easy to find.
Parking is not specified as an available amenity at Brass Rail 210. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Brass Rail 210. Enjoy the water!
Is Brass Rail 210 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Brass Rail 210?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Map of Tybee Island, GA
Ratings and reviews
7.7 / 10
Good(7 Ratings)
100% verified reviews
10 / 10Outstanding·May 2026
It was great
Nothing
9 / 10Outstanding·Aug 2025
The property was very well kept up and awesome location! We could walk to beach, shops and restaurants. Even though had to work remotely part of the time the porch was covered and view helped my work day! Tybee Rentals office was SO communicative and felt like just a text away.
The gates in and out were a bit confusing. Tybee Rentals office gave us all the needed codes but we got confused what gates were considered beach access or fence gate. Property could use a few more signs directing to street access or beach access and where the wash off hose is at. Found it a day into stay. Trash was clearly labeled and easy to find.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Tybee Island, GA
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Brass Rail 210. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Brass Rail 210. Enjoy the water!
Is Brass Rail 210 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Brass Rail 210?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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