Western Hotel Liwa

The views. Beautiful sand dunes and the amazing sunset from the pool.

Nothing - it was actually perfect.

Struttura accogliente, ben tenuta e con uno staff cordiale, sempre presente e molto disponibile. La posizione è ottima per visitare Liwa ed il deserto (la duna di Moreeb è a 15 minuti di auto). La colazione, inclusa nel soggiorno, era abbondante e varia; abbiamo anche cenato in albergo, apprezzando il buon rapporto qualità-prezzo. Molto bella la piscina (il contrasto tra acqua, il verde del giardino e le dune nello sfondo è fantastico) ed abbiamo apprezzato l'attività di stargazing organizzata la sera. L'hotel ci ha anche aiutati a prenotare un'escursione al tramonto nel deserto: il contatto che ci hanno fornito si è rivelato professionale e siamo rimasti davvero soddisfatti. Le camere assegnate erano spaziose, ben arredate e dotate di un bel terrazzo con vista sulla piscina. Il nostro è stato un brevissimo soggiorno (una sola notte), ma siamo stati pienamente soddisfatti della scelta.

Nulla, ci è piaciuto tutto.

主动帮升级房间，态度友善，服务到位

夜晚活动可适当多一些

The staff and manager at Western Liwa were incredibly nice and helpful — they quickly helped when I needed adapters and kindly arranged a late checkout for us, which I really appreciated. Also the pool is great.

However, overall, I don’t feel the experience fully matched the price. I would have expected a higher quality stay. The pool was definitely nice, but the same music played on repeat the whole time, and since there were no other guests at the pool except my mom and me, the pool bar wasn’t operating — some cold drinks would have been great. As for the room, the interior was beautiful, but the bathroom had a water issue. After calling engineering, they fixed it using something that left a terrible smell, so we had to leave the room open for a while to air it out. Also, the shampoo and soap bottles were empty — we arrived late and were too tired to call for replacements. The balcony could have been cleaner. I understand it’s outdoors and birds are common, but at a hotel like Western, I expected more attention to detail. Unfortunately, breakfast was disappointing too. The hash browns were the only thing we ended up eating. Also, I had paid for two nights but missed the first one due to a family emergency. I definitely thought there could have been some flexibility — maybe a partial refund or some other solution, especially after the overall experience.