Hôtel Turgot - Ancien hôtel particulier - Lumineux
9.1 / 10
Outstanding(42 Ratings)
$$$$
Apartment in Rouen
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Location
Reviews
10 / 10
Perfect little getaway
Great location, very comfortable and clean.
Nothing, it was great.
10 / 10
Love this apartment, wish I could stay longer
This was my favorite apartment in the last 2 weeks of travel. It was beautifully decorated, had nice kitchen, separate bedroom, washing and drying machine (dryer didn't work though). Location was perfect in the middle of old town, in the old building, with a view to the peaceful courtyard.
Getting the keys could be some kind of challenge if you not reading instructions properly. The key box is located not on the same street, but on a street nearby.
Also, there could be some noise in the middle of the night when the restaurant or people getting away containers with garbage through the main entrance.
8 / 10
Great apartment, our experience could be better
Great location - central and lively area within a quick walk anywhere, even to the train station. The apartment is spacious, practical, nicely decorated, and decently (albeit superficially) clean.
Communicating with the host was difficult - we had to contact customer support at booking.com for help. The host ignored our request to communicate via booking.com and asked for phone number and WhatsApp repeatedly. We received instructions on how to collect the keys only after booking.com contacted the host. This was stressful for us. Expect messages from the host to be in French only.
The first two nights we did not have enough hot water for showering for two people. The second night, we had to warm up the water on a stove. The hot water tank was set to low temperature so it does not store enough heat. The heater is on a schedule controlled by the utility company and the schedule simply does not work for two people with low heat setting. We asked the host to resolve and he promptly messaged us to flip the switch ON which overrode the central schedule setting. The switch goes back to automatic setting every night. So remember to flip it back ON every morning. It's the furthest right switch on the board in the top row, it has three positions, you want it on '1' - not AUTO.
The kitchen was cluttered with products left behind by other guests and needs a thorough cleaning.
Better communication, better cleaning, and increasing water temperature would make our stay more comfortable.
7 / 10
Great Location
Location, equipment and cleanliness
Sofa worn out and very uncomfortable
No additional bedding
Duvet too small for bed
L’appartement est bien situé pour découvrir le cœur historique de la ville. Son environnement est calme et sécuritaire.
La communication avec l’hôte a été compliquée à établir. Le numéro de téléphone indiqué dans le livret numérique était erroné. Il a fallu transmettre plusieurs courriels avant un retour d’informations plus claires. Les directives de remises des clés lors du départ ont été modifiées à la dernière minute alors qu’un message aurait pu être envoyé la veille. L’hôte ne s’est jamais informé de notre bien-être.
L’équipement pour cuisiner doit être renouvelé. Le divan est inconfortable. Bien que la décoration d’inspiration exotique soit jolie, elle n’est pas en phase avec un lieu d’époque médiévale.
7 / 10Good·Aug 2026
Location in pieno centro, sulla piazza del vecchio mercato.Grande appartamento con affacci sul cortile interno, parcheggio del.mercato a due passi
Ritardo nella consegna dell' appartamento senza trovare nessuno nei pressi del box del ritiro chiavi che si trova ad oltre 200 metri dalla struttura in un' altra via adiacente al mercato.
Problema poi risolto in autonomia chiamando e scrivendo all' host che parla francese e ci ha spiegato il motivo del ritardo andando fisicamente all' ingresso della struttura .
Possibile problema non facile da risolvere se non si parla la lingua.
Appartamento grande ma il letto della camera da letto è adiacente al muro ed è scomodo da un lato.
Pulizia davvero approssimativa, capelli ovunque, lenzuola ormai segnate dal tempo, asciugamani in dotazione ormai vecchi,trovato addirittura materiale igienico personale femminile nel cestino della spazzatura.
Sembra più un appartamento vissuto da qualcuno piuttosto che un appartamento per affitti turistici.
Bello ma bisogna accettare qualche compromesso.
Parking is not specified as an available amenity at Hôtel Turgot - Ancien hôtel particulier - Lumineux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hôtel Turgot - Ancien hôtel particulier - Lumineux pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Turgot - Ancien hôtel particulier - Lumineux?
We found 7 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and contactless check-in/out.
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
Map of Rouen
Ratings and reviews
9.1 / 10
Outstanding(42 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Great location, very comfortable and clean.
Nothing, it was great.
7 / 10Good·Oct 2026
L’appartement est bien situé pour découvrir le cœur historique de la ville. Son environnement est calme et sécuritaire.
La communication avec l’hôte a été compliquée à établir. Le numéro de téléphone indiqué dans le livret numérique était erroné. Il a fallu transmettre plusieurs courriels avant un retour d’informations plus claires. Les directives de remises des clés lors du départ ont été modifiées à la dernière minute alors qu’un message aurait pu être envoyé la veille. L’hôte ne s’est jamais informé de notre bien-être.
L’équipement pour cuisiner doit être renouvelé. Le divan est inconfortable. Bien que la décoration d’inspiration exotique soit jolie, elle n’est pas en phase avec un lieu d’époque médiévale.
7 / 10Good·Aug 2026
Location in pieno centro, sulla piazza del vecchio mercato.Grande appartamento con affacci sul cortile interno, parcheggio del.mercato a due passi
Ritardo nella consegna dell' appartamento senza trovare nessuno nei pressi del box del ritiro chiavi che si trova ad oltre 200 metri dalla struttura in un' altra via adiacente al mercato.
Problema poi risolto in autonomia chiamando e scrivendo all' host che parla francese e ci ha spiegato il motivo del ritardo andando fisicamente all' ingresso della struttura .
Possibile problema non facile da risolvere se non si parla la lingua.
Appartamento grande ma il letto della camera da letto è adiacente al muro ed è scomodo da un lato.
Pulizia davvero approssimativa, capelli ovunque, lenzuola ormai segnate dal tempo, asciugamani in dotazione ormai vecchi,trovato addirittura materiale igienico personale femminile nel cestino della spazzatura.
Sembra più un appartamento vissuto da qualcuno piuttosto che un appartamento per affitti turistici.
Bello ma bisogna accettare qualche compromesso.
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of Rouen
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Hôtel Turgot - Ancien hôtel particulier - Lumineux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hôtel Turgot - Ancien hôtel particulier - Lumineux pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Turgot - Ancien hôtel particulier - Lumineux?
We found 7 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and contactless check-in/out.
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