Perfect location near to restaurants and many coffee shops,,,clean and comfortable , extremely calm place
Lack of daily room service
10 / 10
✨ Wonderful stay in a spotless and fully equipped apartment
The apartment is excellent — everything is brand new, spotless, and perfectly equipped with everything you could possibly need (and more!). A very nice gesture from the host to provide some welcome treats, as well as pasta and sauce in the kitchen for the first meal, and even a Coca-Cola in the fridge. The bathroom is fully stocked with all necessary toiletries and shower essentials — every detail is thoughtfully taken care of. Check-in instructions were clear and easy to follow. Truly a top stay — highly recommended! 🌟
3 / 10
Disappointing customer service
The property itself is beautiful and suited our needs in many ways.
To begin with, we encountered a problem with the boiler on the very first day. After just a few minutes in the shower, the hot water ran out. Additionally, the boiler's capacity seems extremely limited, making it impractical for multiple guests to shower comfortably. While the host may personally view a five-minute shower as sufficient, this expectation should be clearly communicated to guests before their arrival, especially if it is a cultural or household norm. My showering habits are not unusual, and I've never encountered such limitations in other accommodations. If this is a known constraint, it should be transparently included in the listing.
More concerning, however, was the way the situation was addressed. I felt their response was dismissive and, at times, unprofessional. I’m unsure how our conversation led them to believe I was mocking anyone’s work, but their shift in tone afterward was one of the most disappointing customer service experiences I’ve had. Similarly, the suggestion that we simply wait around for the hot water to return felt inconsiderate, particularly when they are not aware of our personal schedule. Advising guests how to spend their time is inappropriate; their focus should be on resolving the issue, not offering unsolicited advice.
Deflecting concerns with statements such as “it hasn’t been a problem before” or “yesterday four people showered” is unhelpful and dismissive of the current guest’s experience. Every stay is unique, and such comments undermine valid feedback. I strongly recommend rethinking this approach when handling guest concerns in the future.
Furthermore, being accused of lying, especially when the message timeline clearly supports my account, was deeply disrespectful and unacceptable in a hospitality context.
Lastly, the shower cabin was not sealed properly, resulting in water spilling onto the floor each time it was used. I mentioned this in my initial message, but the issue was overlooked entirely.
9 / 10
Sweet home seat from home ; would love to stay again 🤩
Great kind, caring and polite host quick to respond to my queries ; as feedbacks from previous guests this apartment is very clean , spacious, comfy beds/ mattresses ( large bed in bedroom and sofa bed in living room ) and great location for the price for 3 of us including my husband and our 7 years old son; stayed in this newly refurbished lovely holiday home for 7 days ; delicious food in Italian restaurants / bar and Chinese restaurant right next to the apartment gate and other convenience shops , pharmacy , gelato , metro, park , playground for kids few steps away. Colosseum, Vatican City , Trevi fountain, Palatine hill , Rome termini station ( direct fast trains to Pisa, Florence etc ), Fiumicino airport etc within 20-25 mins drive. We mostly used taxi for comfort and save time for about €20-€30 one way which was great 👍.Bus stop just in front of the apartment and metro station few minutes walk if you want cheaper transport and also well connected. Lift , AC, washing machine etc are all nice. Tumble dryer in the washing machine would be nice for long stay esp for child but manageable with air dryer. Overall, it’s my type of perfect holiday home for the price I paid 🥰
Appartamento confortevole e corrispondente all'annuncio. Fermata della metro B a 100 mt. Check in in autonomia super comodo.
Nulla da segnalare.
9 / 10Outstanding·Jun 2026
Perfect location near to restaurants and many coffee shops,,,clean and comfortable , extremely calm place
Lack of daily room service
10 / 10Outstanding·May 2026
La struttura è nuova, ben curata ed ha tutti i comfort anche per soggiorni un pò più lungo. Ottima la pulizia lo dico io che sono una persona molto attenta alla pulizia.
Non c'è qualcosa che non mi sia piaciuta, c'è stata solo un piccolo fastidio, non dipendente dalla struttura ma dall'abitazione al piano superiore che ha fatto un pò di rumore, ripeto era una sciocchezza.
10 / 10Outstanding·Mar 2026
Tutto. Appartamento nuovo e funzionale, con anche la cabina armadio. Presenti la lavatrice, la lavastoviglie, il ferro da stiro, il phon... Qualsiasi cosa é curata nei minimi dettagli.
La zona é perfetta per chi deve fare attività in zona EUR, la metro blu é a 100metri, super comodo!
Inoltre l'appartamento é in una corte molto tranquilla. Il check in si fa in autonomia.
Super gentile la host che ci ha fatto trovare in casa cose da mangiare particolari (dovevamo correre la Roma-Ostia).
Abbiamo inoltre potuto fare il check out posticipato.
Grazie!
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Eur appartamento vista lago Fattori. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Eur appartamento vista lago Fattori pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eur appartamento vista lago Fattori?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and bar.
"The apartment is excellent — everything is brand new, spotless, and perfectly equipped with everything you could possibly need (and more!). A very nice gesture from the host to provide some welcome tr..."
Appartamento confortevole e corrispondente all'annuncio. Fermata della metro B a 100 mt. Check in in autonomia super comodo.
Nulla da segnalare.
9 / 10Outstanding·Jun 2026
Perfect location near to restaurants and many coffee shops,,,clean and comfortable , extremely calm place
Lack of daily room service
10 / 10Outstanding·May 2026
La struttura è nuova, ben curata ed ha tutti i comfort anche per soggiorni un pò più lungo. Ottima la pulizia lo dico io che sono una persona molto attenta alla pulizia.
Non c'è qualcosa che non mi sia piaciuta, c'è stata solo un piccolo fastidio, non dipendente dalla struttura ma dall'abitazione al piano superiore che ha fatto un pò di rumore, ripeto era una sciocchezza.
10 / 10Outstanding·Mar 2026
Tutto. Appartamento nuovo e funzionale, con anche la cabina armadio. Presenti la lavatrice, la lavastoviglie, il ferro da stiro, il phon... Qualsiasi cosa é curata nei minimi dettagli.
La zona é perfetta per chi deve fare attività in zona EUR, la metro blu é a 100metri, super comodo!
Inoltre l'appartamento é in una corte molto tranquilla. Il check in si fa in autonomia.
Super gentile la host che ci ha fatto trovare in casa cose da mangiare particolari (dovevamo correre la Roma-Ostia).
Abbiamo inoltre potuto fare il check out posticipato.
Grazie!
Niente. Tutto perfetto!
$$$$
Top rated by guests
9.5Outstanding
(101 Ratings)
"The apartment is excellent — everything is brand new, spotless, and perfectly equipped with everything you could possibly need (and more!). A very nice gesture from the host to provide some welcome tr..."
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Eur appartamento vista lago Fattori. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Eur appartamento vista lago Fattori pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eur appartamento vista lago Fattori?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and bar.
Looking for the perfect place to call home during your trip to Rome? This Apartment offers a comfort and style with top-notch amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Experience the best of Rome with this Apartment available for $211. This property is equipped with amenities including Pets allowed, Family friendly and Non-smoking, and more.
Experience vacation in Rome with our Apartment, New flat Beethoven. Enjoy amenities such as Airport transportation available, WiFi/Internet and Heating, and more.
Free WiFi/internet · Air conditioning · Accessible by lift
Looking to create some memories in Rome? Look no further than our Apartment, Beethoven Luxury Apartment. Enjoy top-rated amenities including WiFi/Internet, Accessible by lift and Free WiFi/internet, and more.
Discover the beauty of Rome with a stay at "3 Steps From": Metro Marconi, a top rated Apartment with amenities such as No pets allowed, Family friendly and Non-smoking, and more.
Free WiFi/internet · Air conditioning · Smoking allowed
Nestled in Rome, this Apartment is perfect for your next vacation. Enjoy Apartment16's top-rated amenities, including Pets allowed, Non-smoking and Family friendly, and more.
Enjoy the best of Rome in our Apartment, Panoramic Penthouse EUR SKY View & Relax. A stunning property with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Business stays, family stays, couples stay, getaway vacation, and rental in Rome at Three Fountains Apartment for 4 people for $224 for your next trip.
Nestled in Rome, this Apartment is perfect for your next vacation. Enjoy TRE FONTANE EUR APARTMENTS's top-rated amenities, including Pets allowed, Family friendly and Non-smoking, and more.
Enjoy the best of Rome in our Apartment, Rome Sweet Home Terrace & Pool. A stunning property with amenities including Free Parking, Pets allowed and Garden, and more.
Looking for a memorable stay in Rome? Our Apartment might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.
Looking for the perfect place to call home during your trip to Rome? This Apartment offers a comfort and style with top-notch amenities, including Family friendly and Non-smoking, and more.
Experience the best of Rome with this Apartment available for $181. This property is equipped with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Free WiFi/internet · Air conditioning · Balcony/Terrace
Are you ready to indulge in a relaxing getaway? Our Apartment in Rome has everything you need for a rejuvenating stay. Treat yourself to Paki House Luxury's exceptional amenities, such as Balcony/Terrace, Non-smoking and Family friendly.
Experience the best of Rome with this Apartment available for $228. This property is equipped with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Free WiFi/internet · Air conditioning · Balcony/Terrace
Discover the beauty of Rome with a stay at Appartamenti Luna e Sole, a top rated Apartment with amenities such as Free Parking, Balcony/Terrace and Non-smoking, and more.