Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
9 / 10
To be repeated in near future
Perfect location near to restaurants and many coffee shops,,,clean and comfortable , extremely calm place
Lack of daily room service
10 / 10
✨ Wonderful stay in a spotless and fully equipped apartment
The apartment is excellent — everything is brand new, spotless, and perfectly equipped with everything you could possibly need (and more!). A very nice gesture from the host to provide some welcome treats, as well as pasta and sauce in the kitchen for the first meal, and even a Coca-Cola in the fridge. The bathroom is fully stocked with all necessary toiletries and shower essentials — every detail is thoughtfully taken care of. Check-in instructions were clear and easy to follow. Truly a top stay — highly recommended! 🌟
3 / 10
Disappointing customer service
The property itself is beautiful and suited our needs in many ways.
To begin with, we encountered a problem with the boiler on the very first day. After just a few minutes in the shower, the hot water ran out. Additionally, the boiler's capacity seems extremely limited, making it impractical for multiple guests to shower comfortably. While the host may personally view a five-minute shower as sufficient, this expectation should be clearly communicated to guests before their arrival, especially if it is a cultural or household norm. My showering habits are not unusual, and I've never encountered such limitations in other accommodations. If this is a known constraint, it should be transparently included in the listing.
More concerning, however, was the way the situation was addressed. I felt their response was dismissive and, at times, unprofessional. I’m unsure how our conversation led them to believe I was mocking anyone’s work, but their shift in tone afterward was one of the most disappointing customer service experiences I’ve had. Similarly, the suggestion that we simply wait around for the hot water to return felt inconsiderate, particularly when they are not aware of our personal schedule. Advising guests how to spend their time is inappropriate; their focus should be on resolving the issue, not offering unsolicited advice.
Deflecting concerns with statements such as “it hasn’t been a problem before” or “yesterday four people showered” is unhelpful and dismissive of the current guest’s experience. Every stay is unique, and such comments undermine valid feedback. I strongly recommend rethinking this approach when handling guest concerns in the future.
Furthermore, being accused of lying, especially when the message timeline clearly supports my account, was deeply disrespectful and unacceptable in a hospitality context.
Lastly, the shower cabin was not sealed properly, resulting in water spilling onto the floor each time it was used. I mentioned this in my initial message, but the issue was overlooked entirely.
9 / 10
Sweet home seat from home ; would love to stay again 🤩
Great kind, caring and polite host quick to respond to my queries ; as feedbacks from previous guests this apartment is very clean , spacious, comfy beds/ mattresses ( large bed in bedroom and sofa bed in living room ) and great location for the price for 3 of us including my husband and our 7 years old son; stayed in this newly refurbished lovely holiday home for 7 days ; delicious food in Italian restaurants / bar and Chinese restaurant right next to the apartment gate and other convenience shops , pharmacy , gelato , metro, park , playground for kids few steps away. Colosseum, Vatican City , Trevi fountain, Palatine hill , Rome termini station ( direct fast trains to Pisa, Florence etc ), Fiumicino airport etc within 20-25 mins drive. We mostly used taxi for comfort and save time for about €20-€30 one way which was great 👍.Bus stop just in front of the apartment and metro station few minutes walk if you want cheaper transport and also well connected. Lift , AC, washing machine etc are all nice. Tumble dryer in the washing machine would be nice for long stay esp for child but manageable with air dryer. Overall, it’s my type of perfect holiday home for the price I paid 🥰
Appartamento confortevole e corrispondente all'annuncio. Fermata della metro B a 100 mt. Check in in autonomia super comodo.
Nulla da segnalare.
9 / 10Outstanding·Jun 2026
Perfect location near to restaurants and many coffee shops,,,clean and comfortable , extremely calm place
Lack of daily room service
10 / 10Outstanding·May 2026
La struttura è nuova, ben curata ed ha tutti i comfort anche per soggiorni un pò più lungo. Ottima la pulizia lo dico io che sono una persona molto attenta alla pulizia.
Non c'è qualcosa che non mi sia piaciuta, c'è stata solo un piccolo fastidio, non dipendente dalla struttura ma dall'abitazione al piano superiore che ha fatto un pò di rumore, ripeto era una sciocchezza.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Eur appartamento vista lago Fattori. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Eur appartamento vista lago Fattori pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eur appartamento vista lago Fattori?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and bar.
"The apartment is excellent — everything is brand new, spotless, and perfectly equipped with everything you could possibly need (and more!). A very nice gesture from the host to provide some welcome tr..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Rome
Ratings and reviews
9.5 / 10
Outstanding(105 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Tutto bellissimo
9 / 10Outstanding·Sep 2026
Appartamento confortevole e corrispondente all'annuncio. Fermata della metro B a 100 mt. Check in in autonomia super comodo.
Nulla da segnalare.
9 / 10Outstanding·Jun 2026
Perfect location near to restaurants and many coffee shops,,,clean and comfortable , extremely calm place
Lack of daily room service
10 / 10Outstanding·May 2026
La struttura è nuova, ben curata ed ha tutti i comfort anche per soggiorni un pò più lungo. Ottima la pulizia lo dico io che sono una persona molto attenta alla pulizia.
Non c'è qualcosa che non mi sia piaciuta, c'è stata solo un piccolo fastidio, non dipendente dalla struttura ma dall'abitazione al piano superiore che ha fatto un pò di rumore, ripeto era una sciocchezza.
$$$$
Top rated by guests
9.5Outstanding
(105 Ratings)
"The apartment is excellent — everything is brand new, spotless, and perfectly equipped with everything you could possibly need (and more!). A very nice gesture from the host to provide some welcome tr..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Rome
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Eur appartamento vista lago Fattori. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Eur appartamento vista lago Fattori pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eur appartamento vista lago Fattori?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and bar.
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