Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
7 / 10
Well equipped house that suited our stay near Lake Tikitapu.
Location was beautiful and scenic, quiet and close to Blue Lake, which was what we needed.
You have to be aware that while there are 2 bathrooms, there is only 1 shower and the shower room is very small.
10 / 10
My family and I loved our stay! We defitnitely recommend this property for all!
Great stay and had everything our family needed. Shower pressure was great. Lots of natural lighting, fireplace already setup, well equiped with beautiful views. 2min drive to the beautiful lake for Less than 10min drive to shops/ main road and about 15min drive back to town.
Maybe a good exterior clean of the windows
3 / 10
Not what we paid for, dirty and kitchen and other amenities were unusable, no shower in master bathroom!
I am writing to formally submit a complaint regarding our recent stay at Ridge Retreat. Unfortunately, the property was not as advertised and had several serious deficiencies that significantly impacted our stay and raised safety concerns.
Key Issues Noted:
• Unsafe and unusable kitchen equipment: The cooking utensils, particularly the frying pans, were extremely old, scratched, peeling, and dirty. They were completely unusable (I have photographs for evidence).
• Bathroom problems:
• The downstairs toilet seat was broken and slid off completely, making it unsafe.
• The main upstairs bedroom’s bathroom has only a bathtub with no shower wand, contrary to expectations. The only shower available is in a very small upstairs bathroom that serves the other bedrooms and does not have a toilet.
• Appliances unsafe or nonfunctional:
• The dryer vent was clogged, creating a fire hazard.
• The oven was filthy, with heavy grease buildup. When we tried to use it, it smoked and was unsafe.
• Plumbing issues: The sink in the laundry area does not work at all; faucets appear sealed off.
• Lighting and heating: The light above the sink in the upstairs bedroom does not work. The heater control is placed in an inaccessible area, as if it was not intended for guest use.
• Cleanliness: The property was not properly cleaned. There were spiderwebs throughout, and overall cleanliness was very poor.
• Hot water issues: The hot water supply was inadequate, not lasting even for two short showers.
Misrepresentation:
The property description did not make clear that the main bedroom lacks a proper shower, and that the only functional shower is in a small shared bathroom upstairs. This is a significant omission that misled us when booking.
Because of these issues, the property was not as described and not maintained to a safe or acceptable standard. In my view, it is not appropriate that we paid the full advertised rate for such conditions.
I kindly request that Booking.
There were some friendly Tui birds outside!
10 / 10
Stunning house with an amazing view
Our family loved spending time there. The whole property is so lovely, amazing view and so much space 😊 we have already booked another holiday home with them.
Location was beautiful and scenic, quiet and close to Blue Lake, which was what we needed.
You have to be aware that while there are 2 bathrooms, there is only 1 shower and the shower room is very small.
9 / 10Outstanding·Mar 2026
Der Ausblick war toll, man war mitten im Grün. Das Haus ist sehr grosszügig und gemütlich, die Lage im der Nähe des Sees und Rotorua prima.
Abends, in der Nacht und Morgens war es ziemlich kalt.
10 / 10Outstanding·Oct 2025
Great stay and had everything our family needed. Shower pressure was great. Lots of natural lighting, fireplace already setup, well equiped with beautiful views. 2min drive to the beautiful lake for Less than 10min drive to shops/ main road and about 15min drive back to town.
Maybe a good exterior clean of the windows
10 / 10Outstanding·Sep 2025
Our family loved spending time there. The whole property is so lovely, amazing view and so much space 😊 we have already booked another holiday home with them.
"Great stay and had everything our family needed. Shower pressure was great. Lots of natural lighting, fireplace already setup, well equiped with beautiful views. 2min drive to the beautiful lake for L..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Outdoor Cooking
Fire alarm
Map of Rotorua
Ratings and reviews
8.7 / 10
Excellent(39 Ratings)
100% verified reviews
7 / 10Good·Mar 2026
Location was beautiful and scenic, quiet and close to Blue Lake, which was what we needed.
You have to be aware that while there are 2 bathrooms, there is only 1 shower and the shower room is very small.
9 / 10Outstanding·Mar 2026
Der Ausblick war toll, man war mitten im Grün. Das Haus ist sehr grosszügig und gemütlich, die Lage im der Nähe des Sees und Rotorua prima.
Abends, in der Nacht und Morgens war es ziemlich kalt.
10 / 10Outstanding·Oct 2025
Great stay and had everything our family needed. Shower pressure was great. Lots of natural lighting, fireplace already setup, well equiped with beautiful views. 2min drive to the beautiful lake for Less than 10min drive to shops/ main road and about 15min drive back to town.
Maybe a good exterior clean of the windows
10 / 10Outstanding·Sep 2025
Our family loved spending time there. The whole property is so lovely, amazing view and so much space 😊 we have already booked another holiday home with them.
$$$$
Top rated by guests
8.7Excellent
(39 Ratings)
"Great stay and had everything our family needed. Shower pressure was great. Lots of natural lighting, fireplace already setup, well equiped with beautiful views. 2min drive to the beautiful lake for L..."
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