SpringHill Suites by Marriott New York Manhattan Times Square

Top rated by guests
Photo of the whole room
Property building
Property building
Property building
Lobby or reception
review stars
8.2Excellent
(580 Ratings)
"Efficient and clean room with everything in working order."
Verified guest
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8.2 / 10
Excellent(580 Ratings)

Hotel in Midtown, NY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel

Prime Location

Amenities

Business facilities
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Safe
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Midtown, NY


Available Rooms

Ratings and reviews

8.2 / 10
Excellent(580 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
Breakfast variety and quality gud…location excellent
Supply of drinking water should be there
7 / 10Good·Sep 2026
Breakfast was wonderful, exceeded my expectations. Water and coffee and pastries in lobby very nice as well.
Room was small, but this is NYC. Elevators didn't work most of the time we were there, luckily we were on the second floor.
10 / 10Outstanding·Sep 2026
Efficient and clean room with everything in working order.
Only one elevator working on Tuesday morning when it was very busy with breakfast
5 / 10·Aug 2026
Breakfast was tasty. Rooms were clean.
Our stay was unfortunately a very disappointing experience, particularly because the room we received was not the room we originally reserved. This was a short, two-night trip, and the first night was especially important to us as it was my birthday. Our reservation was confirmed for two nights in a top-floor room with a city view, and we specifically chose the property with that experience in mind. Instead, upon arrival, we were placed in a room on a low floor at the back of the property with a very poor view. To have that be our experience on the night of my birthday was extremely disappointing. What made matters worse was having to pack up and move all of our belongings from one room to another during a stay that was only two nights long. Moving rooms is inconvenient under any circumstances, but on such a short trip, it took away from the limited time we had to actually enjoy our stay. After bringing our concerns to management, we were offered a $20 reimbursement for the inconvenience. While we appreciated the gesture, it did not feel proportionate to the situation or make up for the experience we had lost. The first night was the main reason for our booking, and unfortunately, that was the night we were given a room that did not match what we had reserved. When a guest makes a specific reservation and receives a confirmation for a particular room type and view, I believe it is reasonable to expect that reservation to be honored. Unfortunately, that did not happen in our case, and it significantly affected what was supposed to be a special birthday trip. Based on this experience, I don't believe we will be booking here again.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at SpringHill Suites by Marriott New York Manhattan Times Square. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SpringHill Suites by Marriott New York Manhattan Times Square pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SpringHill Suites by Marriott New York Manhattan Times Square?

We found 16 amenities for this rental. This includes business facilities, free parking, air conditioning, non-smoking, and gym.


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