Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Location
Reviews
1 / 10
We did not stay in the property as it is unsafe
This property is a basement flat with steep metal unlit stairs to the door. No mention of this on the description so we couldn’t stay as a guest had mobility issues with stairs. The door step is loose, a trip hazard. The fire exit is blocked by stairs and there was an electric cable resting on the electric fire. The third ‘bedroom’ is damp with peeling wallpaper.
The description is inaccurate and the property is unsafe. The property is way overpriced. We didn’t stay but left immediately and are pursuing a refund.
1 / 10
The worst weekend ever .
FALSE ADVERTISEMENT, POOR CUSTOMER SERVICE ... DO NOT BOOK !!!.
I BOOKED THIS PROPERTY FOR MY BIRTHDAY WEEKEND WITH A GROUP OF FRIENDS, AND I AM COMPELLED TO WARN OTHERS ABOUT MY EXPERIENCE. UPON ARRIVAL, WE WERE GREETED BY A FILTHY SOFA THAT WAS UNACCEPTABLE. THE SIDE BEDROOM, WHICH WAS ADVERTISED AS A BEDROOM, TURNED OUT TO BE A SPARE ROOM WITH JUST A SINGLE BED AND NO SHEETS. TO MAKE MATTERS WORSE, THERE WERE NO EXTRA SHEETS FOR THE SOFA BED, LEAVING TWO OF MY GUESTS UNABLE TO STAY.
WE REACHED OUT TO THE PROPERTY MANAGEMENT BECAUSE WE SPENT A SIGNIFICANT AMOUNT OF MONEY AS STUDENTS, AND BOOKING.COM WAS UNABLE TO ASSIST US IN FINDING ALTERNATIVE ACCOMMODATIONS. THE PROPERTY CLAIMED THAT SPARE SHEETS WERE AVAILABLE IN A STORAGE UNIT, WHICH TURNED OUT TO BE AN OPEN UNIT OUTSIDE THE PROPERTY, ACCESSIBLE TO ANYONE. THE OWNER INSISTED THAT THE SHEETS WERE "CLAIMED," BUT THE REALITY WAS THAT THE SPARE SHEETS WERE IN THE WASHING MACHINE AND DAMP.
WHEN I BROUGHT UP THE CLEANLINESS ISSUES, INCLUDING CRACKS IN THE WALLS AND FILTHY CONDITIONS, I WAS TOLD THAT A CLEANING TEAM WOULD COME. INSTEAD, ONLY ONE WOMAN ARRIVED AND MERELY WIPED THE STAINS WITH WASHING-UP LIQUID. WHEN I EXPRESSED MY DISSATISFACTION, ONE OF THE PROPERTY STAFF MOCKED ME OVER THE PHONE, WHICH WAS INCREDIBLY DISHEARTENING.
THE MAIN ISSUE IS THE FALSE ADVERTISEMENT REGARDING THE THIRD ROOM. THE LISTING SUGGESTED THERE WOULD BE TWO SOFA BEDS, WHICH WAS THE PRIMARY REASON I BOOKED THIS PROPERTY. HOWEVER, UPON ARRIVAL, WE WERE INFORMED THAT IT WAS ACTUALLY A TWO-BEDROOM PLACE, CONTRADICTING WHAT WAS STATED ON BOOKING.COM.
ON THE PHONE, WE WERE TOLD WE WERE GONNA GET A REFUND OF £150, BUT THEN THAT WOULD NO LONGER BE ABLE TO BE DONE THROUGH THE PROPERTY, AND I WOULD HAVE TO DISPUTE THIS WITH BOOKING.COM WHEN I ASKED FOR AROUND £200. THEY CLAIM THAT I REFUSED A REFUND JUST A COMPLETE LIE.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at PADS Living Little Venice. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is PADS Living Little Venice pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PADS Living Little Venice?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Map of City of Westminster
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Smoking allowed
Key access
Housekeeping available
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at PADS Living Little Venice. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is PADS Living Little Venice pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PADS Living Little Venice?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
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