At check in they informed us that our room was not available until January 17 when our original booking was from January 13-23. We had been given a room to use for the next few days until the original booked room was ready.
The first room we were given had dirty sheets (stains all over it), mold in the shower and blow dryer did not work.
The second room we got was the same room just a different layout. The beddings were old, bed was dirty, gave us one singular towel to use for the entire stay and when we requested for more towels we had to pay extra for them. The towels that they had provided were also shredding at ends.
We ended up just buying our own.
They had provided us with one key card for the elevator so every time my husband and I went on different trips on the day off one of ha had to ask the security/reception to let us go up the building.
There’s definitely much better places to stay in HCMC with better service.
I would not recommend this place at all.
10 / 10
The apartment was exactly as pictured. The kitchen wasn't working, but we were only staying for two days, so it didn't bother us. The sofa was very small and uncomfortable for an apartment meant for three people. The staff was very friendly. The views are spectacular, as is the pool. The rooms were exactly as described in the booking. It was perfectly located. We left very happy.
2 / 10
My experience in the room was not great at all. We stayed two nights there, July 24 and 25, 2025.
- first night: I found 1 big cockroach under the bed and had to "fight" with it to catch it with the vacuum cleaner. Sent the photo and video to the host. The kids and parents where so scared, what else could we find under the bed sheets, in the toilet, shower...Ruined the whole experience. The host responded by saying to close all sink and drain cover, and will send someone to check. But we heard no news after that, quite disappointing.
- The air conditioner was not working properly, either too cold nor wont restart to have decent temperature in the room. We had to send some pictures of the circuit breakers. Then the host gave us the remote controls but they do not work.
- No hot water, until the host told us to push some buttons in front of the toilet. A sign, instructions on the door or advance notice before check-in would be appreciated.
- Shower: were leaking to floor in the toilet, making it dangerous for falls. Had to use towels to block water.
- The towells have some smell that my kids and wife dislike completely. Not sure if it is the lavenda smells or simply bad smell after washing/drying.
- The host was responsive by responding to WhatApps message, but still experience in the room was bad.
- The host has to seriously clean up and fix all those those issues.
- Outside of room and elevators were ok.
- View from 13th floor was nice.
Could be nice place...
2 / 10
Where to begin. Booked a 2bed room. Sunday to Friday. Arrived at a condo building with lack security. Took 30m for someone to contact us even tho we used their driver for airport pickup. Eventually a young man ,living in building I think, showed up and said our 2 bedroom wasnt avail today . A/C needed fixing next morn. He could figure out the door code for 15 minutes. We stayed in a 3 bedroom apt but couldn’t use the third bedroom. Since we paid for a 2 bedroom. Next day he said he would help us move out and in to the 2 bedroom apt. Between 12-1pm. At 1245 after a reminder to management he shows up and said it’s still not ready. And we needed to wait in lobby. The cleaning lady shows up at 1pm now and cleans ! And we’re all in the 3 bedroom back and forth. I wasn’t leaving until either I got money back for remaining 4 nights . We didn’t feel safe here. No room safe. Poor security in front with huge sign that said no renting out apts for short term. Expedia had good reviews. But trip advisor has 5 very bad ones. Scam shady. Poor communication. After being threatened by Simon the owner at this point we had to vacate. He said security would call the police if we didn’t leave. I ended up speaking to management and shredded them. Told
Them I want Expedia to credit back remaining $$. We went across street to paragon hotel for remaining 4 nights. In a 1 room / 2 queen beds. Do not stay here. Please avoid this chaos.
The apartment was exactly as pictured. The kitchen wasn't working, but we were only staying for two days, so it didn't bother us. The sofa was very small and uncomfortable for an apartment meant for three people. The staff was very friendly. The views are spectacular, as is the pool. The rooms were exactly as described in the booking. It was perfectly located. We left very happy.
10 / 10Outstanding·Jun 2025
Cozy, private, and beautifully decorated. We spent our anniversary here and it felt just right – quiet mornings and shared dinners in.
10 / 10Outstanding·Jan 2025
The cozy living room with a soft sofa was the perfect place to unwind after exploring the city all day
6 / 10Average·Aug 2024
Nice pool. Safe to walk around. Property has several mechanical issues but good communication from the property manager. Not enough bath towels, no hand towels. Beds didn’t have fitted sheets so the sheet kept moving around.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include Egyptian cotton sheets, designer toiletries, premium bedding, and a Select Comfort bed.
Amenities
Air conditioning
Non-smoking
Kitchen
WiFi/Internet
Microwave
Washer/dryer
No pets allowed
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
Towels
Linens
Safe
Desk
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Madison Saigon By An Gia Hospitality. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Madison Saigon By An Gia Hospitality pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Madison Saigon By An Gia Hospitality?
We found 18 amenities for this rental. This includes air conditioning, non-smoking, kitchen, wifi/internet, and microwave.
"The apartment was exactly as pictured. The kitchen wasn't working, but we were only staying for two days, so it didn't bother us. The sofa was very small and uncomfortable for an apartment meant for t..."
Guests love it hereGuests give this property a top rating
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About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include Egyptian cotton sheets, designer toiletries, premium bedding, and a Select Comfort bed.
The apartment was exactly as pictured. The kitchen wasn't working, but we were only staying for two days, so it didn't bother us. The sofa was very small and uncomfortable for an apartment meant for three people. The staff was very friendly. The views are spectacular, as is the pool. The rooms were exactly as described in the booking. It was perfectly located. We left very happy.
10 / 10Outstanding·Jun 2025
Cozy, private, and beautifully decorated. We spent our anniversary here and it felt just right – quiet mornings and shared dinners in.
10 / 10Outstanding·Jan 2025
The cozy living room with a soft sofa was the perfect place to unwind after exploring the city all day
6 / 10Average·Aug 2024
Nice pool. Safe to walk around. Property has several mechanical issues but good communication from the property manager. Not enough bath towels, no hand towels. Beds didn’t have fitted sheets so the sheet kept moving around.
$$$$
Top rated by guests
9.2Outstanding
(160 Ratings)
"The apartment was exactly as pictured. The kitchen wasn't working, but we were only staying for two days, so it didn't bother us. The sofa was very small and uncomfortable for an apartment meant for t..."
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include Egyptian cotton sheets, designer toiletries, premium bedding, and a Select Comfort bed.
Amenities
Air conditioning
Non-smoking
Kitchen
WiFi/Internet
Microwave
Washer/dryer
No pets allowed
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
Towels
Linens
Safe
Desk
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Madison Saigon By An Gia Hospitality. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Madison Saigon By An Gia Hospitality pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Madison Saigon By An Gia Hospitality?
We found 18 amenities for this rental. This includes air conditioning, non-smoking, kitchen, wifi/internet, and microwave.
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