Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Location
Reviews
1 / 10
Poorly maintained accommodation and unacceptable communication from the host.
The location was convenient and the apartment is spacious.
Unfortunately, several parts of the apartment were not properly maintained. The shower head was broken and leaking, some lights were not functioning, and the air conditioning was not working. The room and beds also did not feel sufficiently clean, and I had concerns about whether the bed linen had been properly changed before our arrival.
What was even more disappointing was the host’s behaviour after checkout. We were accused of leaving the apartment in an unacceptable condition simply because some bags and papers were left on the table, used towels were left on the counter, and pillows had been moved during normal use of the apartment.
There were pillows and white blankets stored in the wardrobe without any protective covering. We were never told at check-in, or anywhere in the booking information, that these items were not meant to be used. Nevertheless, after checkout the host criticised and insulted us for having used them.
The host then sent an insulting message to us. This was completely inappropriate and unprofessional.
If guests are expected to clean the apartment themselves, refold used towels, return everything to its exact original position, or avoid using certain items provided in the accommodation, those rules should be clearly stated before booking.
The combination of maintenance problems, cleanliness concerns and the host’s insulting communication made this a very unpleasant experience.
10 / 10
Memorable stay in Matera
We absolutely love this huge, beautiful charming apartment in Matera. This is the best one out of so many apartments we have stayed in Europe over our 6 week travel. The location is ideal to explore Matera, especially the Sassi, just a stone throw away from the main attractions, restaurants and a supermarket. Sergio was very kind and patient. He came to pick us up and drop us from the bus stop, even at 4.30am. He gave very clear instructions on how to explore the Sassi without much climbing and getting lost. His apartment has everything we needed for a 2 night stay and we even got to cook a meal. It was decorated with Italian flavor without over the top. Wish we could stay longer, just to chill in the apartment, to enjoy it and feel like home. Highly recommend this apartment if you are planning to come to Matera.
If I have to pick one, the shower room is a little small and wish there was a washing machine. But that was fine.
10 / 10
It’s a must stay for Matera!
Matera review
If you come to Matera you must stay at 16 Sassi. As advertised a huge apartment. Delightfully and tastefully decorated with all facilities anyone could want. Comfortable bed, lounge area, great kitchen. A 40 meter walk and you’re in the old town. Close to the main square, 15 minutes from the central station, close to outstanding restaurants. But then you meet your host Sergio!! A full welcome and guide to exploring Matera. Recommendations for restaurants, bars, cafes and dropped is back for the bus. Thank you Sergio for your welcome and your property.
8 / 10
Great location
Location
Having to pay extra to use the sofa bed on arrival.
La amplitud y el diseño del apartamento completamento reformado y la centrica ubicacion. La ciudad es muy fotogenica tiene un halo mistico que respira tranquilidad y te extrapola a otra epoca, miradores y terrazas con vistas impresionante a los miticos asentamientos "Sassi" (casas cuevas) . Sergio es un gran anfitrion que te ayuda y propone descubrir zonas y excursiones por Matera.
Nada. Todo genial.
10 / 10Outstanding·Oct 2026
L’appartamento è molto grande ed accogliente, arredato benissimo, pulito e fornito di tutto ciò che serve. La posizione è perfetta, praticamente nel centro storico, ma tranquilla. Sergio è stato molto gentile e accogliente e ci ha fornito molte preziose indicazioni sui luoghi da visitare e sui ristoranti della zona.
Un posto in cui ritornare.
10 / 10Outstanding·Oct 2026
Всичко е както трябва и приятно. Има атмосфера, което вече почти не се среща.
Използвам това поле, за да обърна внимание на следващите гости, когато планират посещение. Настаняването не е със скрит ключ или код, а домакина ви чака.
Когато пристигнете си направете резервация в ресторант за вечеря, защото наличните не могат да поемат всички.
9 / 10Outstanding·Sep 2026
Super accueil de Sergio.
Il nous a attendues et fait découvrir son superbe logement.
Il nous a amené à un petit resto super sympa.
Ses informations et communications nous ont été très utiles.
Ce logement est très bien décoré et situé juste à côté de Sassi, le centre historique.
Le lit est très confortable.
Salle de bain confortable ( juste la douche pourrait être restaurée).
Merci.
Je recommande Sassi
"We absolutely love this huge, beautiful charming apartment in Matera. This is the best one out of so many apartments we have stayed in Europe over our 6 week travel. The location is ideal to explore ..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious and Modern
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Fire alarm
Fire extinguisher
Cleaning products
Map of Matera
Ratings and reviews
9.3 / 10
Outstanding(187 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
La amplitud y el diseño del apartamento completamento reformado y la centrica ubicacion. La ciudad es muy fotogenica tiene un halo mistico que respira tranquilidad y te extrapola a otra epoca, miradores y terrazas con vistas impresionante a los miticos asentamientos "Sassi" (casas cuevas) . Sergio es un gran anfitrion que te ayuda y propone descubrir zonas y excursiones por Matera.
Nada. Todo genial.
10 / 10Outstanding·Oct 2026
L’appartamento è molto grande ed accogliente, arredato benissimo, pulito e fornito di tutto ciò che serve. La posizione è perfetta, praticamente nel centro storico, ma tranquilla. Sergio è stato molto gentile e accogliente e ci ha fornito molte preziose indicazioni sui luoghi da visitare e sui ristoranti della zona.
Un posto in cui ritornare.
10 / 10Outstanding·Oct 2026
Всичко е както трябва и приятно. Има атмосфера, което вече почти не се среща.
Използвам това поле, за да обърна внимание на следващите гости, когато планират посещение. Настаняването не е със скрит ключ или код, а домакина ви чака.
Когато пристигнете си направете резервация в ресторант за вечеря, защото наличните не могат да поемат всички.
9 / 10Outstanding·Sep 2026
Super accueil de Sergio.
Il nous a attendues et fait découvrir son superbe logement.
Il nous a amené à un petit resto super sympa.
Ses informations et communications nous ont été très utiles.
Ce logement est très bien décoré et situé juste à côté de Sassi, le centre historique.
Le lit est très confortable.
Salle de bain confortable ( juste la douche pourrait être restaurée).
Merci.
Je recommande Sassi
$$$$
Top rated by guests
9.3Outstanding
(187 Ratings)
"We absolutely love this huge, beautiful charming apartment in Matera. This is the best one out of so many apartments we have stayed in Europe over our 6 week travel. The location is ideal to explore ..."
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