Gem Forest Hotel Nairobi - MGallery Collection

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review stars
8.9Excellent
(148 Ratings)
"Beautiful and Clean rooms, complementary Sauna and steam room was amazing🫠"
Verified guest
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8.9 / 10
Excellent(148 Ratings)

Hotel in Nairobi County

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel

Elegant Accommodations

Amenities

Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Nairobi County

city location on map

Available Rooms

Ratings and reviews

8.9 / 10
Excellent(148 Ratings)
100% verified reviews
8 / 10ExcellentĀ·Oct 2026
Prebooked before visit to Kenya.. This was last leg of stay (stayed here on first leg). Asked not to be put on top floor due to noise on previous stay. This was noted for this visit and staff were apologetic. Hotel offered extended stay in room on departure day to support late night flight. Thank you for this. The little taster chocolates and cake in room on arrival is sweet. Loved the spa, had a massage day of departure.
Put on 2nd floor. Unfortunately, this was above the Bistro. Could again hear furniture being dragged along floor early hours. Some disturbed sleep.
7 / 10GoodĀ·Oct 2026
Two night stay. Hotel was lovely. I was surprised by security on arrival, I suppose there is a need for this. Breakfast was ok. Lots of choice. Food and menu choice in resturants was very good, along with choice of wines and cocktails. Rooms were lovely and clean, shiwer rooms were great, and beds very comfortable. Outdoor pool was ok.
Our floor/room was directly below the Troy restaurant. It was very noisy with moving furniture around 3am.. furniture scraping along the floor, during cleaning I expect. This disturbed our sleep each night.
8 / 10ExcellentĀ·Oct 2026
Felt very safe and the staff were lovely. Rooms were so stylish and comfortable. Location so close to the forest which is a must visit!
Breakfast was a little disappointing. Had trouble booking a hotel transfer, was told I had one booked but ended up having to make my own way to the hotel as I waited over 1 hour at the airport.
6 / 10AverageĀ·Mar 2026
Nice breakfast. Lovely entrance and interior. Cool rooftop bar.
Cramped rooms. Small bathrooms. No storage for personal items. Electronics in room do not work properly. Cleaning staff slow to clean. Left clean light on for over 4 hours on teo separate days and no one came to clean. Pool is small. Maybe good for a one night stay only.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Gem Forest Hotel Nairobi - MGallery Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Gem Forest Hotel Nairobi - MGallery Collection. Enjoy the water!

Is Gem Forest Hotel Nairobi - MGallery Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Gem Forest Hotel Nairobi - MGallery Collection?

We found 29 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.


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