Hotel in Miami, FL
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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About this hotel
Prime City Center Location
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Accessible Parking
Outdoor Cooking
Family friendly
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Miami, FL
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Clean, friendly staff, and the rooftop pool is pretty cool. That serves great view.
Even the self serve convenient store is... Pretty convenient 😄
Rooms extremely spacious.
The 5th floor view of the train 😂
7 / 10Good·Oct 2026
I enjoyed how close it was to many restaurants and shopping areas.
The rooms felt clean and well kept.
Only negative experience was that we had to wait almost an hour after our check in time as the room was not ready. They also had another family waiting as well.
Then we were not allowed to have a late check out even though I asked ahead of time.
9 / 10Outstanding·Oct 2026
Location was great in relation to the cruise terminal and Pier 5. The view was not great due to construction being done but this was no fault of the property. We did not have the breakfast but did have coffee which was great. Our second stay (post cruise) our room was set up differently and we were not able to watch TV from the bed (not the end of the world) and the couch was a little uncomfortable. There was a wet pillow case left hanging on the coat hook (most likely just washed). The pool area was amazing.
We landed in Miami early but the charge for early check in pretty steep. They were able to hold our luggage so we could explore the city.
6 / 10Average·Sep 2026
The location and the size of the apartment.
We spent three weeks here and, unfortunately, there was no housekeeping service during our stay. This was something we overlooked on our first visit, but considering the price and the length of our stay, we would have expected housekeeping to be provided at least once a week as a minimum.
There were two of us staying in the apartment, yet when we arrived there was only one fork available. We went to reception to request another, but were told there were none available. We also found that one of the lamps in the apartment was not working. However, after reporting it using the QR code on the fridge, the issue was resolved the following day.
We found the front desk staff to be quite cold and not particularly welcoming, especially when compared with our visit two years ago. On the other hand, the cleaning and maintenance staff were excellent and very helpful despite the language barrier.
During our previous stay, the apartment was well stocked, with four of each item in the cupboards. This time, we were fortunate to find just two of each item available. As a result, we found ourselves constantly washing up, even though the apartment was equipped with a dishwasher. >
Overall, while there were still some positive aspects to our stay, the level of service and apartment amenities did not match the standard we experienced during our previous visit.
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Top rated by guests
8Excellent
(1,595 Ratings)
"Clean, friendly staff, and the rooftop pool is pretty cool. That serves great view.
Even the self serve convenient store is... Pretty convenient 😄
Rooms extremely spacious."
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