Hotel Tentrem Jakarta

Utk Hotel Tentrem lokasi BSD Tangerang ... Hotelnya bagus , apalg kebersihan nya , hanya saat chek in di lantai 6 , tamu tidak ditanyakeun apakah bawa kendaraan atau tidak ? Kalau hanya Plat mobil tamu tidak bisa utk daftar parkir , jadi tamu harus bawa kartu parkirnya yg notabene nya TDK terpikirkan utk dibawa saat chek in , Lalu tamu harus bawa kartu parkirnya saat chek in utk didaftarkeun , kalau tidak harus kembali ke mobil utk ambil kartu parkirnya yg ada di basement Baiknya utk yg bawa mobil harus bawa kartu parkir saat chek in utk didaftarkeun parkirnya agar tdk bayar saat keluar dari area parkir hotel . Semoga ada perubahan ke depan agar tamu tidak naik turun dari lt 6 k basemen hanya utk parkir kendaraan . Sarapannya ya enak tapi standar dan tempat makanan ada 3 titik yg lumayan jauh utk ambil sarapan dari 1btitik k titik tempat makan lainnya ... Mungkin strategi agar tidak menumpuk tamunya , tapi malah buat lalu lalang tamubyg ambil makanan jadi hiruk pikuk ... Yg nyaman sekali di Hotel Tentrem Semarang ... Terimakasih

Dikmr TDK ada sendok utk aduk gula saat buat minuman , Petugas Chek in tidak tanyakeun apakah bawa kendaraan ? Dan kartu parkir yg harus dibawa saat chek ini , tidak terpikirkan oleh tamu tuk bawa kartu parkir yg biasanya ditinggalkeun dimobil ... Saat chek in di lt 6 harus turun ambil kartu parkir k basemen area parkir dgn lift ... Semoga tamu TDK terjebak bayar parkir karena kealpaannya saat mau keluar area parkir ... 👍😁

Room is huge, value for money was great. Staff extremely attentive & genuinely showing interest in giving the best experience to the guest. There was issue with the wifi in my room on checkin, which the next morning over breakfast a kind member of the guest services team was asking how the stay is, I mentioned it and was swiftly found by a member of the technical team to get access to my room to fix the wifi. Within 30 minutes it was fixed. Breakfast had everything, for everyone was really good. the hotel feels really clean, everything feels heavy and well made, overall a great place, i'll stay again.

the cafe in the ground floor had quite large mosquito looking bugs flying around, I saw this all over the place in the local area, so not sure if the hotel can do anything about it.

Stayed at Hotel Tentrem for 4 days with my baby, and honestly, everything has been amazing! We really enjoyed our stay, and the whole team made sure we were comfortable and well looked after. The room was always clean, and I really appreciated how thoughtful they were, especially travelling with a baby. They provided a high chair, bottle warmer, and even set up a cute little kids’ tent in our room so my baby could play! Such a lovely touch! And the breakfast was WOW! Honestly, it felt more like a lunch buffet than breakfast! 😂 The variety was incredible, with pretty much everything you could think of. I’ve stayed at quite a few hotels, but I’ve never seen a hotel breakfast quite like this before! So many choices, and everything we tried was delicious. Definitely one of the highlights of our stay! I also had the chance to try breakfast at Kayumanis on Level 6, and I want to give a special mention to Mbak Julyanti (hopefully I got her name right!). She was so lovely and helpful, assisting me with my requests and making sure everything I asked for was taken care of. Really appreciated her kindness and effort! A special shout-out to the Executive Lounge team! I wish I could remember everyone’s names, but special thanks to Ratih, Wanda and Gab, who always welcomed us with a smile and made sure everything was ready for me and my baby. Everyone was so lovely and helpful! And of course, a big thank you to the Kitchen Team, although I unfortunately didn’t get their names. They really tried their best to accommodate my baby’s special food requests, and I genuinely appreciated the effort. It’s these little things that make travelling with a baby so much easier! Overall, I honestly couldn’t complain about anything. What made our stay extra special wasn’t just the beautiful hotel, amazing breakfast and facilities, but how friendly, thoughtful and genuinely caring everyone was. Def wil come back

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Location and service

Property has no issue but issue with booking. Com. I request invoice in advance before check in. Booking. Com said contact property. But hotel is not able to issue invoice and payment confirmation. Inform booking.com by both property and customer but no solution provided