Best Western Plus Sparks-Reno Hotel

Restaurant next to the hotel...

The parking is very tight, if you have disabilities you may need to park a distance if you can find a spot. I'd love to see more hours for the pool and hot tub since the fitness is 24/7. They could use better air filtration for rooms and hallways so the pet smell isn't like walking in a dog pound or pet store. Some staff are either new or not trained and could use a mentor who they get answers from before providing the wrong answers to guests.

I personally don't think the breakfast was appetizing from a traveling person who's been in various other companies complimentary breakfast. It was not edible towards the end of time and each day was the exact same items. Because of this, I didn't eat at the restaurant in case it was the same quality. The room, smelling like pets wasn't nearly as bad as the hallway. We used our own spray to remove the smell. It's strange that the 1st two days you entered the building it's beautiful until you get off the elevator to the room floor. I would expect the same details of cleaning throughout using the same cleaning supplies. The only other areas of concern are the shower you need to be in in order to turn on so you freeze or burn yourself because of the door set-up or the large hot tub that could have used more jets back and ankle height for the travler. The staff were great.

Room was clean. Friendly staff and helpful. Will book with them again in the coming future