Holiday Inn Express Hotel & Suites Pikeville by IHG

Staff was always very friendly. The only things I didn’t like was the USB outlets next to the bed wouldn’t work and there is nothing on the bottom of the tub to help prevent you from slipping. Hot breakfast was good. Wish they started serving before 7am though. Otherwise, great stay. We would definitely stay there again.

Breakfast was amazing we had a load of fun nice people it was just a great trip

Our room was clean and the staff we dealt with were very friendly and helpful. The complimentary breakfast was awesome. There was so much variety and if you couldn't sit down for breakfast they had Go Bags. You could put a muffin and a piece of fruit to eat later and take it with you. That's such a wonderful service for business travelers. The young lady managing the breakfast was always busy making sure things were readily available. (Be sure to tip her for her good work) She showed us how the pancake maker worked, which was a difference from other hotels that have the waffle maker. (Btw, I love both) The gym was adequate and, even though we didn't use it, the pool looked very nice too. I wish we had brought our bathing suits this trip. The traffic noise from US 23 is very noticeable, but that's expected since it's located right off the Highway. There are also several fast food and sit down restaurants within walking distance which is always a plus and the drive to downtown Pikeville is just minutes away. We will most likely use this Holiday Inn again for our next trip to the area. One downfall is the parking situation. It fills up rather quickly in the evenings, especially with larger work vehicles. Also, some people may find it confusing to actually reach the hotel since you have to go through an area that includes restaurants and the blood bank before you reach the hotel entrance, so some additional signage would be useful.

The gentleman at the front desk is outstanding! He could not have treated us any nicer. What a blessing he was! The breakfast was delicious, and the lady who serves it went over and beyond to be kind to us. The room and bathroom were clean, and we are very picky about cleanliness! It was an overall great experience, and we definitely plan to stay there again. The staff are what most made it a welcoming, comforting place to stay.