Location was convenient, but the facility and the rooms were in terrible condition and I would not recommend this property.
During our stay nothing looked like the photos. Rooms and baths were filthy and in noticeable disrepair. Many stains on the bedding, including crusted, caked-on muck. Old and dirty cleaning products were left out and in the bathing areas. Visible termite damage throughout the buildings. Structural repairs haphazardly repaired. Dead bugs and spiderwebs everywhere—in the bathroom, the closet, and on all the windowsills. Thick hair found in the room sink drain. Kettle and dishwasher caked with dust. I’m not picky with accommodations and can enjoy rustic or older properties, but this was just disgusting.
We wanted to relocate to another place to stay but we arrived late had trouble finding other accommodations.
Very unfortunate about the conditions here because it is located so close to both the ferry and ropeway, and if managed properly could be a great place to stay.
10 / 10
The outdoor private onsen was great, and the staff was very helpful on check in.
10 / 10
Loved having our own private onsen in the mountains. Walking to the bus to get places was straightforward and easy.
10 / 10
Loved it. Very friendly and helpful staff, but limited English beautiful and serene surroundings, nice room with great view, well priced. Lovely place. A little out of the way and tricky to find, but that’s part of the charm and serenity. View of Mount Fuji very nearby.
The outdoor private onsen was great, and the staff was very helpful on check in.
10 / 10Outstanding·May 2026
Loved having our own private onsen in the mountains. Walking to the bus to get places was straightforward and easy.
10 / 10Outstanding·Apr 2026
Loved it. Very friendly and helpful staff, but limited English beautiful and serene surroundings, nice room with great view, well priced. Lovely place. A little out of the way and tricky to find, but that’s part of the charm and serenity. View of Mount Fuji very nearby.
5 / 10·Mar 2026
My room was clean and spacious. The staff are extremely kind and helpful but also very hands off, giving you lots of privacy and freedom. The space is quirky and cool! Definitely a unique place to stay with local character- no frills onsen open to guests and not trying to be something its not. I would definitely come back here if I am ever in Hakone. Thank you so much
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a toilet with electronic bidet, as well as air conditioning and towels. Other amenities include a hair dryer, slippers, luggage storage, and free toiletries.
Amenities
Air conditioning
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
No pets allowed
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this ryokan?
Parking is not specified as an available amenity at Chojuyu Hakoneso. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Chojuyu Hakoneso pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chojuyu Hakoneso?
We found 9 amenities for this rental. This includes air conditioning, non-smoking, gym, balcony/terrace, and wifi/internet.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this ryokan rental
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a toilet with electronic bidet, as well as air conditioning and towels. Other amenities include a hair dryer, slippers, luggage storage, and free toiletries.
The outdoor private onsen was great, and the staff was very helpful on check in.
10 / 10Outstanding·May 2026
Loved having our own private onsen in the mountains. Walking to the bus to get places was straightforward and easy.
10 / 10Outstanding·Apr 2026
Loved it. Very friendly and helpful staff, but limited English beautiful and serene surroundings, nice room with great view, well priced. Lovely place. A little out of the way and tricky to find, but that’s part of the charm and serenity. View of Mount Fuji very nearby.
5 / 10·Mar 2026
My room was clean and spacious. The staff are extremely kind and helpful but also very hands off, giving you lots of privacy and freedom. The space is quirky and cool! Definitely a unique place to stay with local character- no frills onsen open to guests and not trying to be something its not. I would definitely come back here if I am ever in Hakone. Thank you so much
$$$$
Top rated by guests
8.2Excellent
(105 Ratings)
"The outdoor private onsen was great, and the staff was very helpful on check in."
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a toilet with electronic bidet, as well as air conditioning and towels. Other amenities include a hair dryer, slippers, luggage storage, and free toiletries.
Amenities
Air conditioning
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
No pets allowed
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this ryokan?
Parking is not specified as an available amenity at Chojuyu Hakoneso. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Chojuyu Hakoneso pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chojuyu Hakoneso?
We found 9 amenities for this rental. This includes air conditioning, non-smoking, gym, balcony/terrace, and wifi/internet.
WiFi/Internet · Air conditioning · Balcony/Terrace
Looking for a memorable stay in Hakone? Our Ryokan might just be what you're looking for. Enjoy amenities including Non-smoking, Air conditioning and WiFi/Internet, and more during your stay.
Indulge in a peaceful retreat at Hotel Kagetsuen, our elegant Ryokan in Hakone. Enjoy amenities including Free Parking, Garden and Golf course (within 2 mi), and more.
Free WiFi/internet · Air conditioning · Balcony/Terrace
Soak up the beauty of Hakone in our Ryokan, Chojuyu Hakone. With a range of amenities such as Free Parking, Balcony/Terrace and Non-smoking, you'll feel right at home.
When traveling to Hakone, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $97 per night.