The appt is in a good location a short walk from the marina. Whilst the stay was generally ok we found the bed extremely uncomfortable and the cleanliness
3 / 10
The place was clean, tidy and modern. I have very few complaints about the actual apartment. The bed was comfy, clean towels were provided and the whole apartment was nice.
Unfortunately, the window in the bedroom would not open and in the warm temperature, made the room hot and humid and the nights quite uncomfortable. I used a reasonable amount of force to try and get the window open but I did not want to force it too much and get blamed for breaking anything.
Communication beforehand was limited and I had to contact them to get the check in details. I contacted them the day before check in and I got a reply saying the details would be emailed to me 7 days prior to arrival. I then replied reiterating that I was literally due to check in tomorrow and then I got a reply saying that I would receive the details a few days prior to arrival. I believe these may have been automatic replies so it would have been nice to have contact with a human.
The only other complaint I have is that they asked for a non-refundable damage waiver which was not stated anywhere in the listing. I don’t mind paying this but I feel it should either be apparent and clear in the property description or be included in the cost of the stay. This is the first time a hotel/apartment has tried hiding this cost when booking through Hotels.com. Don’t try and add another £20 on to the trip unexpectedly.
I would happily stay here again now I know what to expect with price and communication.
3 / 10
The place was clean, tidy and modern. I have very few complaints about the actual apartment. The bed was comfy, clean towels were provided and the whole apartment was nice.
Unfortunately, the window in the bedroom would not open and in the warm temperature, made the room hot and humid and the nights quite uncomfortable. I used a reasonable amount of force to try and get the window open but I did not want to force it too much and get blamed for breaking anything.
Communication beforehand was limited and I had to contact them to get the check in details. I contacted them the day before check in and I got a reply saying the details would be emailed to me 7 days prior to arrival. I then replied reiterating that I was literally due to check in tomorrow and then I got a reply saying that I would receive the details a few days prior to arrival. I believe these may have been automatic replies so it would have been nice to have contact with a human.
The only other complaint I have is that they asked for a non-refundable damage waiver which was not stated anywhere in the listing. I don’t mind paying this but I feel it should either be apparent and clear in the property description or be included in the cost of the stay. This is the first time a hotel/apartment has tried hiding this cost when booking through Hotels.com. Don’t try and add another £20 on to the trip unexpectedly.
I would happily stay here again now I know what to expect with price and communication.
Close to fishing, this pet-friendly apartment brings it all within reach. There's convenient nearby parking, so you can leave your vehicle behind and head out to Pannett Park and Captain Cook Memorial Museum, just a short walk away. If you're looking to expand your horizons and see other nearby locales, you can catch a train at Whitby Station, a short 6-minute walk away.
For your convenience, there's an electric kettle and a toaster.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
WiFi/Internet
Kettle
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Host Stay Staffordshire Hideaway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Host Stay Staffordshire Hideaway pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Host Stay Staffordshire Hideaway?
We found 6 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, wifi/internet, and kettle.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Close to fishing, this pet-friendly apartment brings it all within reach. There's convenient nearby parking, so you can leave your vehicle behind and head out to Pannett Park and Captain Cook Memorial Museum, just a short walk away. If you're looking to expand your horizons and see other nearby locales, you can catch a train at Whitby Station, a short 6-minute walk away.
For your convenience, there's an electric kettle and a toaster.
Close to fishing, this pet-friendly apartment brings it all within reach. There's convenient nearby parking, so you can leave your vehicle behind and head out to Pannett Park and Captain Cook Memorial Museum, just a short walk away. If you're looking to expand your horizons and see other nearby locales, you can catch a train at Whitby Station, a short 6-minute walk away.
For your convenience, there's an electric kettle and a toaster.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
WiFi/Internet
Kettle
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Host Stay Staffordshire Hideaway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Host Stay Staffordshire Hideaway pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Host Stay Staffordshire Hideaway?
We found 6 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, wifi/internet, and kettle.
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