Hotel in Pujut
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Cleaning products
Map of Pujut
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Staff lovely
Bed comfortable and clean
AC fierce
Nice mojito
Very reasonable prices for food, drinks and spa
Good value
Alot of rubbish around the hotel. Not their fault but they could improve it.
We were very surprised to learn that the hotel was only 2 years old. Our bedroom was very tired. The taps and shower were full of lime scale and the flooring (laminate?) Was lifting in places. It didn't give a first impression. Also, the taps ran black when first ran or flushed the loo
10 / 10Outstanding·Sep 2026
Beautiful place to stay, great rooms and pool, the staff were amazing
Pool chairs need replacing
10 / 10Outstanding·Aug 2026
The staff are amazing, happy & helpful, nothing is too much trouble …. fresh ginger & lemon tea when we were under the weather, everything was perfect.
The staff went far beyond expectations when they reattached quickly, effectively & effortlessly getting my forgotten passport to the airport with such grace & easy at every step, I am so grateful, thank you to all, kind regards from marion John & rose
I cannot express how grateful I was with their quick & kind
Everything was perfect
6 / 10Average·Feb 2026
• Exceptional Staff: The team is highly attentive and professional, going out of their way to ensure guests feel welcome and assisted. Their service elevates the experience significantly.
• Private Rooms with High-Class Details: The rooms provide a good sense of seclusion, which is ideal for those seeking tranquility. The attention to detail in design and furnishings is impressive, giving a luxurious feel that punches above its price point.
• Great Cocktails and Food at Good Value: The on-site dining options stand out, with well-crafted cocktails and tasty meals that offer excellent value for money. Portions are generous, and the quality exceeds expectations for the setting.
• Solid Working Space and Spa: For remote workers or those needing a productive environment, the dedicated working areas are functional and comfortable. The spa facilities are a highlight, providing relaxing treatments in a serene atmosphere.
• Convenient Location: Proximity to the main strip means easy access to shops, restaurants, and beaches without needing transportation, adding to the overall convenience.
Pool in Full Sun and Warm: The pool area receives direct sunlight throughout much of the day, making the water uncomfortably warm and limiting its usability for cooling off, especially in Lombok’s tropical climate.
• Noise from Construction and Surroundings: There’s ongoing heavy construction directly across the road, which generates significant noise during the day and sometimes into the evening, disrupting peace and quiet.
• Thin Walls and Internal Noise: Sound insulation is inadequate, allowing noises from neighboring rooms, overhead footsteps, and rolling items (like luggage) to carry through easily. This can be particularly bothersome for light sleepers.
• Room-Specific Issues (e.g., Room 101): Certain rooms, such as 101, are positioned adjacent to the kitchen and cleaning areas, resulting in high levels of noise from staff activities early in the morning and throughout the day.
• Severe Water Quality Problem: The most significant issue is the water supply, which has a strong sewerage-like odor. This makes showering unpleasant and raises concerns about hygiene, an experience that’s unusually poor even compared to budget hotels.
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Top rated by guests
9.1Outstanding
(405 Ratings)
"Beautiful place to stay, great rooms and pool, the staff were amazing"
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