The host was very unresponsive. I left messages on Hotels.com inquiring about the check-in process, but received no reply. By the day before check-in, I still hadn't received the entry code. When I called, the host said the code would only be provided on the day of arrival. However, on the check-in day, the check-in time passed and I still hadn't received any messages. I had to call them again just to get the code verbally. On top of that, the host had a very heavy accent, making it very difficult to understand.
As foreign tourists, we were lucky that our eSIM included calling credits; otherwise, we would have been completely stranded.
4 / 10
The contact person was rude. Did not respond to email. No hot water. The bedrooms smelled like bad body odor and carpet in both bedrooms were stained and dirty, when we arrived it was cold and we had to figure out how to use heating system. There was no binder or instructions for guests. Do not stay they do not value guests here. Very unfriendly.
5 / 10
It was a great stay in Loch Ness Gate House Apartment. There is very clean and spacious. Both the bedroom are very big. The king and queen bed are very comfortable. The decoration is also very tasteful. The best is the open kitchen. All cooking utensils are fully equipped, including salt, oil, sugar and dishwasher.
I messeged the House from Hotels.com, and got a reply regarding the checkin arrangement 3 days before. I received a text messeged at 1400 on check in day from the House telling me the passcode and number of room, and parking instrustion of my apartment. Finally, I checked in at 1700.
Highly recommend this apartment to all of you.
4 / 10
Property overall would be great, however we did not have hot water in the evening or early morning so that was a serious let down. I did email in the evening but didn't hear back, not sure what issue was but was not resolved before needing to leave. Cold showers not what we signed up or paid for.
It is a great property but don’t arrive late because there is not much communication until you arrive at the property. We arrived 3pm and you pick up keys at the coffee shop that closes arround 5:30. As long you get there early you won’t have a problem. Otherwise, the property is great! Very clean and spacious. One of the nicest place we have booked.
10 / 10Outstanding·Jul 2025
The property was larger than I expected, and it was close to everything we needed.
10 / 10Outstanding·Jun 2025
Property was great for our group of 7. The town was perfect for a morning stroll. FYI, read all of your emails from Expedia. We arrived late and had a small amount of trouble checking in. I had received an email with all the late check in instructions. I didn’t read it because I thought it was just more Expedia junk. All my bad. Once we got in the stay was perfect.
5 / 10·Oct 2025
It was a great stay in Loch Ness Gate House Apartment. There is very clean and spacious. Both the bedroom are very big. The king and queen bed are very comfortable. The decoration is also very tasteful. The best is the open kitchen. All cooking utensils are fully equipped, including salt, oil, sugar and dishwasher.
I messeged the House from Hotels.com, and got a reply regarding the checkin arrangement 3 days before. I received a text messeged at 1400 on check in day from the House telling me the passcode and number of room, and parking instrustion of my apartment. Finally, I checked in at 1700.
Highly recommend this apartment to all of you.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and free internet. Other amenities include laundry facilities, a freezer, an electric kettle, and kitchenware and utensils.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Coffee/tea maker
Refrigerator
Kitchen
WiFi/Internet
Microwave
Kitchenware
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Loch Ness Gate House Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Loch Ness Gate House Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Loch Ness Gate House Apartments?
We found 15 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, coffee/tea maker, and refrigerator.
"It is a great property but don’t arrive late because there is not much communication until you arrive at the property. We arrived 3pm and you pick up keys at the coffee shop that closes arround 5:30. ..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and free internet. Other amenities include laundry facilities, a freezer, an electric kettle, and kitchenware and utensils.
It is a great property but don’t arrive late because there is not much communication until you arrive at the property. We arrived 3pm and you pick up keys at the coffee shop that closes arround 5:30. As long you get there early you won’t have a problem. Otherwise, the property is great! Very clean and spacious. One of the nicest place we have booked.
10 / 10Outstanding·Jul 2025
The property was larger than I expected, and it was close to everything we needed.
10 / 10Outstanding·Jun 2025
Property was great for our group of 7. The town was perfect for a morning stroll. FYI, read all of your emails from Expedia. We arrived late and had a small amount of trouble checking in. I had received an email with all the late check in instructions. I didn’t read it because I thought it was just more Expedia junk. All my bad. Once we got in the stay was perfect.
5 / 10·Oct 2025
It was a great stay in Loch Ness Gate House Apartment. There is very clean and spacious. Both the bedroom are very big. The king and queen bed are very comfortable. The decoration is also very tasteful. The best is the open kitchen. All cooking utensils are fully equipped, including salt, oil, sugar and dishwasher.
I messeged the House from Hotels.com, and got a reply regarding the checkin arrangement 3 days before. I received a text messeged at 1400 on check in day from the House telling me the passcode and number of room, and parking instrustion of my apartment. Finally, I checked in at 1700.
Highly recommend this apartment to all of you.
$$$$
Top rated by guests
9Outstanding
(17 Ratings)
"It is a great property but don’t arrive late because there is not much communication until you arrive at the property. We arrived 3pm and you pick up keys at the coffee shop that closes arround 5:30. ..."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and free internet. Other amenities include laundry facilities, a freezer, an electric kettle, and kitchenware and utensils.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Coffee/tea maker
Refrigerator
Kitchen
WiFi/Internet
Microwave
Kitchenware
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Loch Ness Gate House Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Loch Ness Gate House Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Loch Ness Gate House Apartments?
We found 15 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, coffee/tea maker, and refrigerator.
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