The Washington Downtown Boutique Hotel

Eggs, sausage, biscuits, butter were in the fridge, to cook yourself. The very sweet and accommodating young gal who maintains the rooms, came within 15 minutes to let me in. She also had a much better room on the first floor available, instead of the smaller basement room with high, small windows, frosted over, apparently given to me by Booking.com. She said to call them directly for a better room booking. The house is gorgeous, large, beautiful suite. Great value, location and service.

No text message for door code as requested, (but it was sent in my email). Then none of the door codes given on the phone worked. The front wrap-around porch is gorgeous, but it could use a good cleaning / painting.

The location was great! We were so close to the lake shore and things to do in town. The interior of the house was absolutely gorgeous! The furnishings and finishes in this older home were beautiful. It was like staying in a picture perfect home!

The front and side porches were very inviting for evening relaxation, but they were dirty with bugs, cobwebs, and bird droppings. The rocking chairs were nice but the support bars came out of place when we moved them. The freezer was nearly blocked with ice and needed to be defrosted badly! The washing machine was not working properly (the spin cycle wasn't working so the clothes were still quite wet, had to be hand-wrung out and dried on multiple cycles to get them dry enough). We could not get the dish washer to start and the thermostat did not come on or allow us to control the heating/AC temperature so we woke up uncomfortably warm at night. No instructions on the use of any of the amenities was available to help troubleshoot the problems we encountered with the washer or thermostat. The two beds in the front bedroom were almost too high for my very short-legged (5ft zero height) elderly mother to get in/out safely and there was no step stool available. Also there were no closets or tables/stands to hold our luggage and belongings up off the floor other than the one free standing clothes hanging rack. No table or shelves in bathrooms to put hygeine/toiletry products. No hair dryer or ironing board available.

Great communication and was there when we needed them!

Other customers who stayed were a bit loud…

Beautiful room

Large clumps of long black hair in dryer. Faucet in bathroom sink falling off Needed more towels and dish washer was not user friendly