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Includes essentialsFree WiFi/internet, Garden, Fireplace and more
Location
Reviews
4 / 10
Disappointing
The Property is nice. At first the owner was very hospitable and waited for us even though we arrived very late. She has been helpful, fixed a lick in the bathroom and dropped of change of linen because our stay was long.
There're just some things that I don't agree on.
She saw us leaving with our guests who just arrived an hour earlier and were buzzed in by her. She messaged me wanting to know how many people are on the property. She said I will have to pay R500.00 per person who's at HER PROPERTY because those people will be enjoying her couch, table, garden, bench and whatever else while at HER PROPERTY and must vacate the property by 6pm.
My issue is that it's not stated anywhere that I'm not allowed visitors. I booked and agreed to the information that was available to me on booking.com, and I find it not right to make rules whenever she deems suitable. My sister couldn't come to us because she would have had to pay an entrance fee.
The TV was not working and at booking.com she wrote DESK, and there's no TV stated there even though it's on the pictures and that was that.
On the other side of the property, its fenced and there are dogs there. She informed us that they will get use to us and stop bucking every time they see us outside and I must keep the kids away. I'm scared of dogs and if this information was available to me prior booking the property, I would have reconsidered.
She sent a whatsapp message that HER GARDNER WILL BE AT HER PROPERTY between 8am and 3pm, I must make sure to close the windows and doors when he’s cutting close to the house and keep the kids away. She didn’t check if I had plans that HER GARDNER will interrupt, she didn’t check if I was comfortable having a stranger at the property while my family was there.
All this information should have been available to me while I was making a booking so that I can make an informed decision.
Our stay was not comfortable at all. It was all about the owner of the property, it did not matter that as a guest I paid to be there and needed to be comfortable. Booking.
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