Quite possibly the worst booking I've ever made in London. Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable.
Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times.
Fan was eventually dropped off on day 2, but too big to take up near the bed. Only managed 2 hours sleep the first night, and 4 hours the second. I've never felt so hot in any room I've ever stayed in.
Overall, if booking during summer months I would actively avoid. Communication is terrible and there are much better, cheaper hotels out there that would be far more comfortable.
1 / 10
Quite possibly the worst booking I've ever made in London. Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable.
Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times.
Fan was eventually dropped off on day 2, but too big to take up near the bed. Only managed 2 hours sleep the first night, and 4 hours the second. I've never felt so hot in any room I've ever stayed in.
Overall, if booking during summer months I would actively avoid. Communication is terrible and there are much better hotels out there that would be far more comfortable.
1 / 10
Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable.
Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times.
Fan was eventually dropped off on day 2, but too big to take up near the bed. This made sleep impossible for the two night stay.
Overall, if booking during summer months I would actively avoid. Communication is poor and there are other hotels out there that would be far more comfortable.
4 / 10
Upon arrival, there was a bit of stress as the door was sticky and we were under the impression that the door would not unlock after entering the code. The flat itself was well equipped, although the shower didn't have any shower gel or shampoo, which I had to go and ask a staff member for. The kitchen is well equipped, with plenty of utensils, a microwave, an electric hob (hidden in one of the cupboards). It could definitely benefit from having a drying rack for the dishes as the lack of it made cleaning up a little more difficult.
The property also doesn't come with air conditioning, instead there was a big fan. This made the room a bit cooler, but I imagine during the hotter days it wouldn't be much help. The moment the fan was turned on, the floor started having clumps of dust appear, indicating the floor may not have been vacuumed completely.
Aside from these factors, the bed was very comfortable, there is more than enough storage if anyone needed to put their belongings away, and the shower was lovely! The location is also very convenient for those who want to go out for food, visit museums or go shopping. 2 underground stations are within a 10 minute walk. Overall it was a positive experience.
The only surprise was that I was asked for an additional £100 deposit when checking into the property which was not mentioned beforehand in the process. Currently awaiting a return of the deposit (checked out 5 days ago)
Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍
10 / 10Outstanding·Sep 2025
Nice location clean and cozy i got a room with backyard view it’s fantastic
10 / 10Outstanding·Aug 2025
Good place in good location very clean and cozy
6 / 10Average·Jun 2026
The location is the main draw but the apartment itself lacks on many fronts. I booked the basement studio with a patio. You'll struggle to haul luggage down the narrow stairwell to the lower ground. Studios are small and closely packed together so you can hear every door slam, every footstep and voices - this was frustrating when a neighbouring guest chose to blare loud music till 4AM. The upside is the studio kitchenette is very well-equipped with appliances too - facilities best accommodate light use rather than full blown meal prep. However, I was disappointed to find the bed sheets dirty upon arrival, they smelt used. I should hope linen is replaced after each guest? Lastly, appreciate that fans are provided but they don't compare to air conditioning units.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include laundry facilities, towels, an electric kettle, and an ironing board.
Amenities
Free WiFi/internet
Non-smoking
Coffee/tea maker
Refrigerator
WiFi/Internet
No pets allowed
Kettle
Laundry services
Family friendly
Ironing facilities
Towels
Safe
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Your Apartment - Kensington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Your Apartment - Kensington pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Your Apartment - Kensington?
We found 13 amenities for this rental. This includes free wifi/internet, non-smoking, coffee/tea maker, refrigerator, and wifi/internet.
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Includes essentialsFree WiFi/internet, Coffee/tea maker, Refrigerator and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include laundry facilities, towels, an electric kettle, and an ironing board.
Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍
10 / 10Outstanding·Sep 2025
Nice location clean and cozy i got a room with backyard view it’s fantastic
10 / 10Outstanding·Aug 2025
Good place in good location very clean and cozy
6 / 10Average·Jun 2026
The location is the main draw but the apartment itself lacks on many fronts. I booked the basement studio with a patio. You'll struggle to haul luggage down the narrow stairwell to the lower ground. Studios are small and closely packed together so you can hear every door slam, every footstep and voices - this was frustrating when a neighbouring guest chose to blare loud music till 4AM. The upside is the studio kitchenette is very well-equipped with appliances too - facilities best accommodate light use rather than full blown meal prep. However, I was disappointed to find the bed sheets dirty upon arrival, they smelt used. I should hope linen is replaced after each guest? Lastly, appreciate that fans are provided but they don't compare to air conditioning units.
$$$$
Top rated by guests
8Excellent
(42 Ratings)
"Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍"
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include laundry facilities, towels, an electric kettle, and an ironing board.
Amenities
Free WiFi/internet
Non-smoking
Coffee/tea maker
Refrigerator
WiFi/Internet
No pets allowed
Kettle
Laundry services
Family friendly
Ironing facilities
Towels
Safe
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Your Apartment - Kensington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Your Apartment - Kensington pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Your Apartment - Kensington?
We found 13 amenities for this rental. This includes free wifi/internet, non-smoking, coffee/tea maker, refrigerator, and wifi/internet.
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