Hotel in Hubei
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Laundry services
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hubei
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
We had a very pleasant stay. The breakfast was very good, and the restaurant also offered good food. A special mention goes to Selina from the concierge team, who provided excellent service and was extremely helpful throughout our stay. The free shuttle service to Tianmen Mountain and the airport was very convenient. We also really appreciated the complimentary laundry service, which is a great bonus when travelling with a family.
Although we booked non-smoking rooms, there was still a noticeable smell of cigarette smoke in the rooms, which was disappointing. This is something the hotel should definitely improve.
10 / 10Outstanding·Oct 2026
nice clean hotel, good location, and nice staff
n/a
10 / 10Outstanding·Sep 2026
The staff are really helpful, including receptionists, canteen staff, and room service. My special thanks to the staff 小倩. She picked up at the train station at night. We really appreciate her.
The location of the hotel perfect, it is close to tianmen mountain, and our room window is facing the hole of the mountain. Isn’t that amazing?! The views are so fantastic. It is also close to the train station zhangjiajie west, from
Where you can take train to Furong town and Feng huang ancient town.
WiFi is perfect too, and I can work at hotel.
Breakfast is nice and I like Hunan noodles there.
There is a big swimming pool and gym center.
None
6 / 10Average·Aug 2026
Location. Room.
Staff was very unqualified to deal with international travellers. Not acceptable to have such poor level of English in a Hilton hotel. And such a poor level of proactiveness to support guests (coming from an other Hilton in same city where everything was perfect in that respect).
$$$$
Top rated by guests
9.3Outstanding
(254 Ratings)
"nice clean hotel, good location, and nice staff"
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