Tru By Hilton Brockton

Friendly staff, clean and comfortable room/facilities, and good complimentary breakfast.

No complaints

I like how the property is a new build. The Lobby was full of activity to keep guest occupied. The room was a decent size for a family of 4.

I noticed the drug addicted in the area was just walking into the building early morning using the bathroom on the lower floor. Which was completely weird. As if they were staying in the building. A few for the drug addicted was even at the breakfast area helping them to breakfast, the front desk clerk didn’t even noticed till last minute. Another problem was the variety of breakfast it was the same the breakfast every morning. The breakfast was not very tasty. The pancake machine was on the table, and nobody in the building knew how to work it. The pool on the main floor could use more cleaning. The water was cloudy. The laundry room dryer was $1.50 to use. I put the quarters in, the machine ate my quarters about a dollar extra before it even started.

Big lobby and good beds.

Very small area for breakfast. Not sitting just place to grab food. Pancake machine broke for a whole day. People at the front desk weren't friendly. They treated me like a coworker not a guest.

Fire alarm went off at 5 am. EVeryone evacuated. The breakfast was good. Only one towel in the room and no bathmat. Had to go downstairs and ask for them.

More and better towels.