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嘘つき宿 Appartement non conforme à ce qui a été réservé (pas de lit bébé fonctionnel) & hôte malhonnête
Rien
[FR] Pas de lit bébé monté à notre arrivée bien que le propriétaire nous avait affirmé qu'il le ferait au moment de la réservation. Il n'y avait même pas de drap pour le matelas du lit. Après insistance quelqu'un est venu le monter. Or, ce dernier n'était absolument pas conforme en terme de sécurité pour un enfant de 13 mois qui se lève et tient debout. Malgré cela, l'hôte persiste à dire que le lit est conforme. Nous avons donc dû trouver une solution de fortune pour faire dormir notre bébé.
Je ne parle même pas de la dangerosité de l'escalier pour accéder au dernier étage...
En guise de compensation le propriétaire nous a proposé 50% de réduction à condition que nous laissions un excellent commentaire sur Booking. C'est un marchandage inacceptable et malhonnête. A fuir.
[JP] ベビーベッドを使うために夫婦と赤子の3人のみで一泊46,894円の当物件を予約。事前に13か月の赤ちゃん用のベビーベッド設置を依頼し、承諾を得たうえで長旅後に疲れて到着したら、肝心のベビーベッドは未設置。自分で設置するように言われたが、説明書の紙も何もなく、マイナーメーカーの型落ち番なのか、ググっても違う型のものしか出てこない。その上、ベビーガードはおろか側面に柵すらなくて落下の危険しかない階段にどんどん登る赤子を阻止しながら、説明書もないベビーベッド組み立ては不可能。それを伝えたら、私たちの外出中に設置され、お詫びに30%の返金を提示された。だが、外出から戻って見れば設置されたベビーベッドは柵が低すぎて、つかまり立ちをする1歳児には頭から落下する危険しかなくて使えない。それを伝えたら、10点満点の評価をすれば50%返金すると言われたが、明らかにBooking.com規定違反。なので評価の約束はできないと伝えたら、当初提示された30%の返金すらなされなかった。「事前にベビーベッドの写真も送っていた」と言われたが、何も対象物がない写真だけで柵の高さがわかるわけがないし、これまでに民泊も含めた宿でベビーベッドを使ってきたが、こんな危険すぎるベビーベッドしかない常識外れの宿はなかった。赤ちゃんの安全性よりも営利しか頭にないとしか思えず、今後たとえベビーベッドが交換されても、側面に柵すらなくて落下の危険しかない階段が改善されるかは怪しい。子連れには全くお勧めできない。
添付写真は、このベビーベッドを13か月児の服とサイズ比較したもの。こんな頭から落下する未来しか見えないベッドに1歳児を寝かせる親はいない。宿主はベビーベッドの事故で命を落とす赤ちゃんがいることを知らないのか?
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Encounter Hakata. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Encounter Hakata pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Encounter Hakata?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Fukuoka
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Encounter Hakata. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Encounter Hakata pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Encounter Hakata?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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