Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
9 / 10
Great place to stay in Bled
Beautiful panoramic view on the mountains, good parking, well equipped apartment. Host is communicative and friendly. We really enjoyed our stay.
Only a few minor points:
-We stayed for 10 nights, on the first 3 we were struggling with inside temperature we cannot bring it below 26 C.
-A mop to wash the floor would be useful in the apartment.
1 / 10
We were very disappointed with our experience. The additional fee for bringing a dog was €25 per day
We were very disappointed with our experience. The additional fee for bringing a dog was €25 per day, which is quite expensive. Even worse, we were informed about this extra charge only after making the reservation, when cancellation was no longer possible. This is unfair and unacceptable, as guests are put in a situation where they have no real choice but to pay.
The cleanliness of the apartment was also very disappointing. There was dog hair everywhere, including under the drawers and underneath the bed. The kitchen floor was dirty, with leftover food and even pieces of jewellery found underneath the sofa and in the kitchen area.
Considering the high additional fee for a pet, we expected a much cleaner apartment. Overall, this was a very disappointing experience, and we believe that all additional charges should be clearly communicated before a reservation is confirmed.
1 / 10
Lack of transparency with customers and failure to provide the accommodation I paid for
I have been booking accommodations through Booking.com for nine years, and this is the first time I have ever had to leave a negative review.
I specifically booked and paid extra for a larger chalet with two bedrooms, each with a double bed, as I was traveling with a friend and we each needed our own room.
Before my trip, I requested to cancel my reservation due to unforeseen circumstances, but the owner categorically refused. I therefore confirmed that I would come and asked her to keep my booking. However, when I arrived, she appeared surprised to see me and gave me a smaller, cheaper chalet instead of the one I had booked.
When I questioned her, she insisted that all the chalets were identical. However, the photos and description on my original reservation clearly showed otherwise. Her contradictory statements made me seriously question her honesty and transparency.
Since she refused to provide the accommodation I had paid for, I contacted Booking.com, and the remaining two nights were cancelled. I left the property the same day, but I was still charged the price of the larger chalet for the night I stayed in the smaller one.
When I requested a refund for the price difference, the owner offered me only €12 on the condition that I would not leave a negative review. I refused, as this was neither fair nor an acceptable resolution.
This experience completely disrupted my trip. I had planned to stay for three nights, but I had to leave the area on the first day because I could not find suitable alternative accommodation.
After nine years of using Booking.com, I am extremely disappointed that the property refused to resolve this issue fairly. I would not recommend this place to anyone who expects to receive the accommodation they booked and paid for.
10 / 10
Very satisfied
A great host. A brand new property, quiet location and perfect for our needs.
Beautiful panoramic view on the mountains, good parking, well equipped apartment. Host is communicative and friendly. We really enjoyed our stay.
Only a few minor points:
-We stayed for 10 nights, on the first 3 we were struggling with inside temperature we cannot bring it below 26 C.
-A mop to wash the floor would be useful in the apartment.
10 / 10Outstanding·Oct 2026
Apartman mérete és elhelyezkedése megfelelő volt.
Esetleg kerékpár lehetne, így nem kellene a központban bérelni.
10 / 10Outstanding·Sep 2026
A great host. A brand new property, quiet location and perfect for our needs.
5 / 10·Aug 2026
Location is stunning. You are a short walk away from the local convenience store and you are within walking distance of all the main attractions in the area.
We stayed in Chalet 3. When we booked to stay at Sitaras Chalet we did so as it was listed that we would have a double bed, 2 single beds and a sofa bed. What we got was a double bed, sofa bed and a fold out single bed that could convert into a small double bed. This is not what was advertised and we would not have booked to stay here if this had been properly advertised. When we called the owner regarding this we were told there was nothing they could do and no one had complained before.
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Sitara's Chalet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is Sitara's Chalet pet friendly?
Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sitara's Chalet?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this chalet rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of Bled
Ratings and reviews
9 / 10
Outstanding(122 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Beautiful panoramic view on the mountains, good parking, well equipped apartment. Host is communicative and friendly. We really enjoyed our stay.
Only a few minor points:
-We stayed for 10 nights, on the first 3 we were struggling with inside temperature we cannot bring it below 26 C.
-A mop to wash the floor would be useful in the apartment.
10 / 10Outstanding·Oct 2026
Apartman mérete és elhelyezkedése megfelelő volt.
Esetleg kerékpár lehetne, így nem kellene a központban bérelni.
10 / 10Outstanding·Sep 2026
A great host. A brand new property, quiet location and perfect for our needs.
5 / 10·Aug 2026
Location is stunning. You are a short walk away from the local convenience store and you are within walking distance of all the main attractions in the area.
We stayed in Chalet 3. When we booked to stay at Sitaras Chalet we did so as it was listed that we would have a double bed, 2 single beds and a sofa bed. What we got was a double bed, sofa bed and a fold out single bed that could convert into a small double bed. This is not what was advertised and we would not have booked to stay here if this had been properly advertised. When we called the owner regarding this we were told there was nothing they could do and no one had complained before.
$$$$
Top rated by guests
9Outstanding
(122 Ratings)
"A great host. A brand new property, quiet location and perfect for our needs."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Bled
About this chalet rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Sitara's Chalet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is Sitara's Chalet pet friendly?
Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sitara's Chalet?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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