The Palace at Bear Creek by Venture Smoky Mountains
4 / 10
(1 Rating)
$$$$
House in Pigeon Forge, TN
43 guests · 15 bedrooms · 12 baths
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
COULD HAVE BEEN WAY BETTER...CABIN NEEDS A SERIOUS MAKEOVER TO REFLECT THE PRICE OF THIS HUGE CABIN
What my family and I enjoyed about the cabin was the size of the cabin. It was larger enough to accommodate the whole family under one roof.
What we did not like was the fact when we checked in Sunday and I called told Venture Resorts about issues that we first saw and had it taken a whole day for a maintenance person to come out. The WIFI NEVER WORKED THE WHOLE 5 DAYS WE WERE AT THE CABIN...BLINDS WERE BROKEN...LIGHT FIXTURES WERE MISSING OR BROKEN...A TV IN ONE OF THE BUNK ROOMS PLUG WAS BROKE SO THEY COULD NOT WATCH TV IN THE ROOM EVEN IF THE WIFI HAD BEEN WORKING...WE HAD PLANNED A MOVIE NIGHT AND COULD NOT HAVE THAT BECAUSE THE "REMOTE" TO THE MOVIE ROOM WAS NOT WORKING DUE TO SOMETHING WITH THE BATTERY AND THERE WAS NOT A REPLACEMENT REMOTE FOR IT...SEVERAL ROOMS DID NOT HAVE REMOTES OR WORKING REMOTES TO THE TV'S...NO WATER WAS IN THE HOT TUB... THERE WAS DUST ON THE WALLS IN SEVERAL BEDROOMS...THE BLIND AT THE FRONT DOOR FELL OFF THE DOOR CAUSE THE BRACKET WAS BROKEN... I HAVE SEVERAL PICTURES OF WHAT OF THINGS WE DEEMED TO BE UNSATISFIED WITH... I HAD TO MAKE SEVERAL CALLS FOR TRASH PICKUP WITH A CABIN THAT SIZE IT SHOULD BE AUTOMATIC AT LEAST TWICE A DAY FOR GARBAGE PICKUP... I CALLED TO SPREAK WITH A SUPERVISOR THE FRIDAY WE LEFT BUT WAS TOLD THEY WOULD NOT BE AVAILABLE TIL AFTER 9 AND WE HAD ALREADY CHECKED OUT THE CABIN SO I KNOW IT WAS AFTER 9 THEN BECAUE CHECKOUT IS AT 10.... THE CABIN IS A VERY NICE PLACE NEEDS SOME TLC FROM THE OWNER DO A REFRESH OF THE HOME...AND WITH ALL THE PROBLEMS THAT ARE WITHIN THE CABIN AND WHAT WE HAD TO INDURE WHILE SPENDING OVER $7000+ WE SHOULD AT LEAST BE OFFERED A REFUND OF SOME OF OUR MONEY OR A COMPLIMENTRY WEEKEND STAY SINCE WE DID NOT GET A CHANCE TO ENJOY THE FULL POTIENTIAL OF THIS CABIN.. NEED A SUPERVISOR OF THE RESORT OR THE OWNER TO REACH OUT TO ME ASAP... THANK YOU
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at The Palace at Bear Creek by Venture Smoky Mountains. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at The Palace at Bear Creek by Venture Smoky Mountains. Enjoy the water!
Is The Palace at Bear Creek by Venture Smoky Mountains pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Palace at Bear Creek by Venture Smoky Mountains?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Pigeon Forge, TN
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
Hot tub/Jacuzzi
Outdoor Cooking
Family friendly
Safe
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at The Palace at Bear Creek by Venture Smoky Mountains. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at The Palace at Bear Creek by Venture Smoky Mountains. Enjoy the water!
Is The Palace at Bear Creek by Venture Smoky Mountains pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Palace at Bear Creek by Venture Smoky Mountains?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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