Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included
8.5 / 10
Excellent(33 Ratings)
$$$$
House in New Forest District
6 guests · 3 bedrooms · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
3 / 10
A tired caravan that needs a complete revamp and overhaul
The size of the caravan and the location, nothing else about it at all
The heating was down when we arrived. 2 overhead lamps not working, a constant dripping tap in the kitchen, very shabby cushion covers, seating, all well worn, looked tatty and dull. The mattresses were very soggy and soft and old, and we both came away with really bad backs and necks. Also only 3 towels provided, very worn too. We normally take all our own towels, but the photos on booking.com show lots of towels. So this was a disappointment too. Also most of the cleaning equipment was empty, and the glass incense burners were completely empty. We put them by the door for the cleaner to take away with the empty cleaning bottles. There was also absolutely no instructions on how to use any of the electrical appliances, or get the gas boiler working to get the heat on.You need to provide a paper copy too, leave out on the kitchen table.
1 / 10
Would not recommend, multiple issues with cleanliness and broken areas.
Location
I would strongly advise anyone considering this accommodation to think carefully before booking.
Prior to arrival, we received a message confirming that the mobile home was ready, cleaned, and prepared for guests. Unfortunately, this was not our experience at all.
The most serious issue was the bedroom, which had a strong smell of cigarette smoke and felt extremely damp. The conditions were so unpleasant that we were unable to sleep in the bedroom and instead had to sleep on the floor in the lounge area, without proper comfort and warmth, after travelling hundreds of miles to reach the property.
The cleanliness throughout the accommodation was well below an acceptable standard. There were stains on various pieces of furniture, the kitchen table was visibly dirty, and the overall condition gave the impression that a thorough clean had not been carried out despite assurances that the property was guest-ready.
There were also several maintenance and safety concerns. Multiple taps were loose, and the kitchen tap dripped continuously throughout the night. Externally, the gas cupboard door was broken, leaving internal components exposed, and there was a panel protruding near the entrance steps which presented a clear trip hazard.
What was most disappointing, however, was the response after these issues were reported. Rather than acknowledging the problems or offering even a basic apology, the owner simply stated that we should have reported the issues during our stay. Having travelled such a significant distance and with nowhere else to go at short notice, we felt we had little option but to remain and raise our concerns after leaving. We also did not feel comfortable entering into a dispute whilst still staying at the property. Regrettably, we would not return and could not recommend this property to others.
9 / 10
Good facilities very good location to your new forest could always get in for swimming etc
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Yes, parking is listed as an amenity at Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included. Enjoy the water!
Is Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of New Forest District
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Spa
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Sauna
Outdoor Cooking
Family friendly
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Yes, parking is listed as an amenity at Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included. Enjoy the water!
Is Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casita De Cuervo at Shorefield Park - WIFI - Pet Friendly - Passes Included?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
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