Hotel in Crete Region
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Beach front
Family friendly
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Crete Region
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Très bel hôtel, avec une magnifique vue. Personnel accueillant et très réactif. Nous avons adoré !
10 / 10Outstanding·Oct 2026
They have literally everything
7 / 10Good·Oct 2026
Die Lage, Personal freundlich und hilfsbereit.
Elektrische Knöpfe für den Room Service.
Das Bad, Schimmel in der Dusche. Es würde als Fehler von Silikon betitelt und es so abgetan. Das ging die ganze Dusch entlang. Die Dusche war auch nicht sauber aufgrund des Schimmel.
6 / 10Average·Oct 2026
The location is great. It is really quiet and close to the beach.
Upon arrival, we were given a different room from the one we had booked. The room had no sofa and overlooked a steep slope instead of the sea. When we pointed this out, we were told that someone else had already booked our room before us. The fact that the hotel had effectively sold the same room twice was frustrating enough. What we found even harder to understand was why we were made to feel as though we were somehow at fault.
The staff implied that this was our problem because we had booked through Booking.com rather than directly through the hotel’s website, and that the hotel was not responsible. However, surely it is the hotel’s responsibility to ensure that rooms are not double-booked. As guests, we have no way of knowing that a room has already been assigned to someone else when we make a reservation.
Instead of offering a solution or at least an apology, we were simply told that we could either cancel our booking or contact Booking.com ourselves. We chose the latter and spent half an hour on the phone, only to be told by Booking.com that the hotel was unable to provide the room we had originally booked. It was only afterwards that we discovered we were not the only guests who had experienced this problem.
Overall, we did not feel that we were treated with respect. Instead, we felt misled and taken advantage of. Unfortunately, the way this situation was handled significantly tarnished our entire stay.
$$$$
Top rated by guests
9.3Outstanding
(178 Ratings)
"They have literally everything"
Verified guestDon't miss out! Price and availability may change
