Hotel in Ella
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Childcare services
Housekeeping available
Cleaning products
Map of Ella
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
We had an amazing stay at Su Casa Ella. Everyone at the hotel is extremely kind and took good care of us. Bhathiya is such a great guy and was an invaluable help in rearranging our travel plans due to flooding in Nuwara Eliya. The rooms are very big and clean. Breakfast is plentiful and really good. The view from the breakfast area is hard to beat. The hotel is in a quiet location just a short walk from the centre of town.
As other reviews point out, some paint/plaster is chipping. Really not a big deal in my opinion, but it could be fixed to improve the appearance.
8 / 10Excellent·Jun 2026
Seewali was the nicest and most welcoming host ever. He was extremely helpful in every situation and even prepared our breakfast every morning. He provided us with a lot of useful information and was always available whenever we needed assistance.
The accommodation itself is very good and centrally located, just a few minutes walk from the main street. The rooms were spacious and the bathroom was clean, which made our stay comfortable.
One of the bedsheets was torn and the furniture felt a bit old. The ceiling could use a fresh coat of paint.
Overall, we had a pleasant stay thanks to the excellent hospitality and great location.
8 / 10Excellent·May 2026
Breakfast and dinner were very tasty
Staff were very nice and helpful
5 / 10·Feb 2026
The staff were a delight. So kind and helpfull.
The bathroom was terrible. No hot water...at all...rather musty smelling...and the toilet did not work well.
There was nowhere to hang clothes in bathroom or bedroom, no bath mat and only 1 towel that didnt really dry because room was so damp ...it did not help weather was wet too...but that is probably normal and understandable.
There was very little insulstion for noise and anyone walking by could clearly be heard. We were woken at 5am by a very loud telephone conversation right outside our door.
It is one of the highest propeties in town so although close to town, it was extremely steep, anyone with any mobility issues, totally unsuitable.
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Top rated by guests
8.7Excellent
(31 Ratings)
"We had an amazing stay at Su Casa Ella. Everyone at the hotel is extremely kind and took good care of us. Bhathiya is such a great guy and was an invaluable help in rearranging our travel plans due to..."
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